Hacienda Santa Maria Vacations from $705

The hotel has a great location with close proximity to the ocean, and the views are truly beautiful. Our room was nicely designed, clean, and spacious, with very comfortable beds and fresh linens. The balcony and terrace were perfect for enjoying both sunrise and sunset, and the cocktails at the bar were excellent. Overall, the setting is charming and the ocean views are stunning. That said, our overall experience was mixed. We arrived just before 9:00 p.m., after a long flight and drive, and by that time all restaurants and the grocery store on the property were closed. It would have been helpful to know this in advance when the hotel contacted us about our arrival time, as we would have planned accordingly. Unfortunately, when we asked if any snacks or fruit were available, there was little empathy shown, and we were simply told to wait until the next day. We also experienced some logistical issues at check-in. The key cards for one of our rooms did not work, and although we were told replacements and a requested rollaway bed would be brought to the room, neither arrived. We had to return to the front desk to resolve the issue, and the replacement key cards were given without any verification, which raised some concerns. While the property itself is lovely and the views are exceptional, the lack of empathy and attention to detail during our arrival left us disappointed.

Seven, our concierge was awesome! She recommended not renting a car, had a golf Cart waiting for us and saved us $! Beach club was great. House was spotless and luxurious! Just far enough to walk to the busiest downtown by beach. Thursday nite market was right down the street! Beware when renting cabanas at beach club. Even though they tell you it has to be reserved only 24 hrs before and to WhatsApp them to reserve. I texted them to reserve, they asked times and i confirmed they never sent reserved confirmation so that afternoon when i checked they gave it away…. They kinda made it right with a different cabana but on beach side not pool. Food is great but be prepared island time takes well over an hour after ordering. But still one of the best vacations we had as a family. Lots of beach down time, atv rides to different beaches, La Leona waterfall tours, catamaran sunset tours with snorkeling and beach horse rides. Should have stayed a few more days to explore the town and maybe get a fishing trip in.

Absolutely incredible experience. Unique and luxurious. The view of the forest from the wraparound deck was magical.

Breakfast is great. Bar service slow at times. Dinner sometimes disorganized

Phenomenal experience with superb staff. Huge thank you to Louis, Steven, Alexandra and Angel!