Ratings based on 1,965 Verified Reviews

4.0 out of 5
70% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 19, 2019
5 out of 5
by A verified traveler from Seattle

Posted Sep 17, 2019
Booked this at the last-minute after checking out early from a prior terrible hotel in the Kensington area. Stayed 3 nights, and very pleasantly surprised by the decently-sized room and bathroom and overall updated/clean condition of the premises. Next morning was again pleasantly surprised by the excellent breakfast provided which included hot/cold foods -- basically everything you could imagine. Would definitely stay here again if in the London City Centre area and would recommend this hotel to other travelers.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 13, 2019
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 7, 2019
4 out of 5
by A verified traveler from Manila

Posted Sep 7, 2019
Generally it was ok. It provided the basics. There was just this one day that they forgot to clean the room even if there was advise to clean it. I love the breakfast
5 out of 5
by A verified traveler from Calgary

Posted Sep 5, 2019
Very friendly staff! Well kept! Everything was ready! Great experience overall!
5 out of 5
by A verified traveler from USA

Posted Sep 4, 2019
It’s a very clean stay. The location is very convenient to everything, in addition its very quiet at night. The room is not big but comfortable and clean for vacation stay. Staffs are friendly and ready to help.
5 out of 5
by A verified traveler

Posted Sep 3, 2019
Location is very convenient, room is small but clean. The breakfast is good.
4 out of 5
by A verified traveler

Posted Sep 2, 2019
The hotel met my expectations. It is clean and comfortable albiet with fairly basic facilities. Staff were friendly and helpful.
4 out of 5
by A verified traveler

Posted Aug 29, 2019
The hotel is very convenient to old street station and bus stop. The staff is very friendly and helpful. The bathroom is spacious enough compare to other express hotel. The only things I have an issue is there is no fridge and the bathroom near toilet seat kept leaking. But other than that it is a great location for a short stay