Ratings based on 346 Verified Reviews

4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted Oct 6, 2019
Very confusing at first to figure out how to turn everything on and off at the beginning. Evanescence’s had to ask the front desk how to turn on the AC and even after they explained it to me, I still couldn’t get it turned on.
Comment from Hotel Management
Oct 28, 2019 by Innside Düsseldorf Hafen, Hotel Management
Dear Mrs or Mr, Thank you very much for taking the time to write the review of your stay. I understand that this experience affected your overall stay experience. I will solve the problem with my collegs. I do hope that you accept my apologies and we may have an opportunity to welcome you back to the hotel in the near future. best Regards Your Team Innside Düsseldorf Hafen
4 out of 5
by A verified traveler

Posted Aug 27, 2019
view,staff friendly,comfortable bed nice and clean good value,lovely area
Comment from Hotel Management
Aug 30, 2019 by Igor Bokulic | Assistant Front Office Manager, Hotel Management
Dear guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team
4 out of 5
by A verified traveler

Very good hotel

Posted Aug 9, 2019 on Hotels
A good hotel, a little way out of town but in a nice neighborhood. An excellent buffet breakfast along with a small gym and even smaller sauna. The staff are friendly and professional. I would stay here again.
Comment from Hotel Management
Aug 30, 2019 by Igor Bokulic | Assistant Front Office Manager, Hotel Management
Dear Guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team
5 out of 5
by A verified traveler

Posted Aug 3, 2019 on Orbitz
Comment from Hotel Management
Aug 30, 2019 by Igor Bokulic | Assistant Front Office Manager, Hotel Management
Dear Guest, as first we would like to thank you, that you took the time to write us an feedback over Expedia. It's a pleasure to hear that you enjoyed your stay with us! Your compliments we will definitively forward to our whole staff and our Management. It would be as well a pleasure if we get the chance to welcome you again, as a guest of our house. We wish you all the best! With comliments the Innside Düsseldorf Hafen Team
1 out of 5
by A verified traveler

Posted Jul 15, 2019 on Hotels
Comment from Hotel Management
Nov 1, 2019 by Innside Düsseldorf Hafen, Hotel Management
Liebe Yasmin, erst einmal vielen Dank, dass Sie sich die Zeit genommen haben, um eine Bewertung abzugeben. Es tut mir Leid, dass wir Ihren Anforderungen nicht gerecht werden konnten. Ich werde die Anmerkungen natürlich weiterleiten, damit wir unseren Service verbessern können und sowas nicht wieder vorkommt. Wir würden uns freuen Sie dennoch ein weiteres Mal bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, das Team des Innside Düsseldorf Hafen
3 out of 5
by A verified traveler

Solid business hotel with desinterested staff

Posted Jun 10, 2019 on Hotels
I styed there one night - the room is ok, the hotel is good for business meetings in Medienhafen. However, it is a bit far away from the city center.
Comment from Hotel Management
Jun 13, 2019 by FO, Hotel Management
Dear Guest, thank you for the positive feedback, we are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again! Best regards, the team from Innside Düsseldorf Harbour
5 out of 5
by A verified traveler

Posted May 18, 2019
Nice & clean ! New facilities around & 10 minutes walk to the old city !
Comment from Hotel Management
May 23, 2019 by Innside Düsseldorf Hafen, Hotel Management
Lieber Gast, vielen Dank für das positive Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und würden uns freuen Sie ein weiteres Mal begrüßen zu dürfen. Mit freundlichen Grüßen
4 out of 5
by A verified traveler

Posted May 15, 2019 on Hotels
Comment from Hotel Management
May 23, 2019 by Innside Düsseldorf Hafen, Hotel Management
Lieber Gast, vielen Dank für das positive Feedback. Wir freuen uns, dass Sie Ihren Aufenthalt genossen haben und würden uns freuen Sie ein weiteres Mal begrüßen zu dürfen. Mit freundlichen Grüßen
5 out of 5
by A verified traveler

Trendy hotel with modern rooms & panoramic sky bar

Posted Apr 9, 2019 on Hotels
This hotel really exceeded my expectations for a 4-star in a business district - super trendy/artsy reception area, amazing sky bar with views & very modern/clean rooms. Some of our group were even upgraded to a Suite a Silver Members from Hotels.com - great surprise! Will be back...
Comment from Hotel Management
May 23, 2019 by Innside Düsseldorf Hafen, Hotel Management
Dear guest, thank you fot the positive feedback. We are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again. Best Regards
5 out of 5
by A verified traveler from London

Posted Apr 1, 2019
Clean, nice room, super great staff. Only thing was that the air conditioning wasn't working so had to open the window.
Comment from Hotel Management
May 23, 2019 by Innside Düsseldorf Hafen, Hotel Management
Dear guest, thank you for the positive feedback. We are happy to hear that you enjoyed your stay with us. Hopefully we may welcome you again. Best Regards