Ratings based on 546 Verified Reviews

3.7 out of 5
76% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus Ohio

great for our quick stay over

Posted Jan 27, 2017
easy in and easy out. really appreciate the early breakfast and coffee.
4 out of 5
Recommended
for Everyone
by A verified traveler from Maryland

Excellent location and front desk staff

Posted Dec 2, 2016
Pros: Pros -- Location. Huge breakfast. If you aren't nitpicky and just want a decent comfortable room to attend a show, this is a great inexpensive option.
Cons: Cons -- Rooms need a renovation - they are quite dated.
Location: Very near historic downtown Hagerstown. Maryland Theater within walking distance. Great German restaurant right down from theater - sauerbraten!
To start off, be aware that this is an older property and the guest rooms are dated and could definitely use a renovation. With that said, it was as clean as it could be made to be. Yes the carpets were somewhat worn, and yes there were mold (?dark?) stains over the shower head, and yes the lotion-holders were falling off the wall, so if you're expecting a 5-star place to impress someone, this isn't it. However, the bathtub itself was spotless, the sheets and towels were nice quality and clean, the front desk staff was very polite and accommodating, and the free breakfast was very good (hot items like eggs, bacon, sausage, gravy, fried potatoes, biscuits, waffles/pancakes; cold items like pastries, cereal, fresh fruit, yogurt, etc. -- huge selection.) Overall, I felt it was fine, and the location was extremely convenient for attending shows at the Maryland Theater. Cost-effective. One odd thing -- I asked a maid in the hallway for more towels. I can understand not speaking English, but I would think a maid would know the word "towels" in several different languages. She just looked puzzled and said something in another language. I asked "bath towels?" and she still didn't know. On our way out we asked the front desk and the towels were there when we returned after dinner. Funny thing - the shower had two dispensers on the wall - one labelled "shampoo" and the label had fallen off the other. Someone had written "other sh**" on the second dispenser. LOL.
5 out of 5
Recommended
for Everyone
by A verified traveler from virginia

fridaY night in Hagerstown

Posted Oct 30, 2016
Location: Great selection of restaurants and shopping
Staff and front desk were super friendly. Rooms were spaxious and clean. Quiet hotel for a Friday night. Great time at this location. Will be back for sure.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Oct 27, 2016 on Hotels
5 out of 5
by A verified traveler

In bad shape, but still very pleasant.

Posted Oct 16, 2016 on Hotels
The place is pretty run down, much is in disrepair, but everything is nice and clean, and staff was classy. Great experience!
2 out of 5
by A verified traveler

Posted Oct 4, 2016
Worried about the car being broken into during the night
4 out of 5
by A verified traveler

Nice place to stay

Posted Sep 26, 2016 on Hotels
Very nice hotel. Breakfast was ok. Rooms were nice and we were next to shopping and some nice eateries.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 22, 2016 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 21, 2016 on Hotels
3 out of 5
Recommended
for Everyone
by A verified traveler

Nice overnight

Posted Sep 20, 2016
Bathroom light and fan made loud noise otherwise not bad