Seasonal outdoor pool
Check availability

Reviews of Hampton Inn Hagerstown

2.5 out of 5
Hampton Inn Hagerstown
1716 Dual Hwy, Hagerstown, MD

Reviews

9.6

Exceptional

Rating 10 - Excellent. 767 out of 1001 reviews" "
Rating 8 - Good. 192 out of 1001 reviews" "
Rating 6 - Okay. 26 out of 1001 reviews" "
Rating 4 - Poor. 9 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here one night, no complaints 👏
Stayed 1 night in Apr 2024

10/10 Excellent

Vicky

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. They kept the place clean. Breakfast was nice. I would definitely stay there again
Stayed 2 nights in Apr 2024

10/10 Excellent

Dessiree

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services and Breakfast was great!!!
Stayed 2 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Leslie

Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Lori, Fayetteville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location for hiking
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greeted warmly and room was neat and clean.
Stayed 1 night in Mar 2024

4/10 Poor

Bitul

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets were not clean and old. Had an ambient light which couldn’t be turned off at night. The sheets had dust and pilling on it.
Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Stayed 1 night in Mar 2024

10/10 Excellent

Paradise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it was clean and friendly
Stayed 2 nights in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Mar 2024

8/10 Good

Justin

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is always better than most
Stayed 1 night in Mar 2024

6/10 Okay

Felicia

The location was great for shopping and dining, the suite kitchen floor and counters had a sticky residue on them. The staff was average, I did not feel that they wanted to be there to serve.
Stayed 3 nights in Mar 2024

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not a lot of options for dining outside of fast food, but the hotel itself is awesome!
Stayed 1 night in Mar 2024

10/10 Excellent

Dorothy, Holden

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable & convenient
Stayed 1 night in Mar 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Feb 2024

10/10 Excellent

Vince

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is very clean and modern. Breakfast was great! The desk staff was friendly and efficient.
Stayed 1 night in Mar 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! Clean, updated, quiet with a great breakfast! Would definitely recommend anyone traveling in this area to stay here.

10/10 Excellent

Joseph

Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Russell

Liked: Property conditions & facilities
very clean staff friendly
Stayed 1 night in Feb 2024

8/10 Good

Bob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place does NOT state that there is a $75 fee for a pet after the reservation is committed
Stayed 1 night in Feb 2024

8/10 Good

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

Catriona

Traveled with partner
Great property
Stayed 1 night in Feb 2024

10/10 Excellent

Greg

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely, clean place to stay. The staff are friendly and helpful. A nice choice of restaurants near by make it easy to find dining. Its definitely my first choice of accommodations in Hagerstown.
Stayed 1 night in Feb 2024

8/10 Good

Paula

Business traveler, Traveled with partner
Liked: Property conditions & facilities
Staff was friendly and helpful. Breakfast was very good and had a large variety. Check in was easy. Nice clean rooms and bathroom.
Stayed 1 night in Feb 2024

10/10 Excellent

Richard, Evans City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience checking in
Stayed 1 night in Feb 2024

8/10 Good

Erik

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Easy access for travel
Stayed 1 night in Feb 2024

10/10 Excellent

william

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine! Bed very comfortable for two 72 year olds
Stayed 1 night in Jan 2024

10/10 Excellent

Harry

Liked: Staff & service
Wonderful and warm greeting by the staff member
Stayed 1 night in Jan 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent and very helpful. The hotel was extremely clean. The beds were very comfortable. The shampoos and lotions were very much appreciated. Our room was clean and comfortable with multiple chairs to choose to sit on. The breakfast was excellent and the staff that maintained it was exceptional. Even though it had snowed 8", the parking lot and entrance areas were clean and maintained for safety. We would recommend the Hampton Inn at Hagerstown to friends and family and would stay there again when in the area.
Stayed 1 night in Jan 2024

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely Friendly, Helpful Staff
I enjoyed my stay at the Hampton Inn in Hagerstown. The staff were very friendly and helpful as one of the maintenance staff workers offered to remove the snow from my car! I also needed to checkout an hour later, since my daughter's surgery was at 12:30 at the surgery center. We did not want to show up too early for that!. It was no problem for the front desk staff to change it from 11am checkout to 12pm.
Stayed 1 night in Jan 2024

10/10 Excellent

jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, nice and quiet. Friendly staff. Breakfast was very good. Would definitely recommend to anyone and stay again!
Stayed 1 night in Jan 2024

10/10 Excellent

Jasmine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kathy at the front desk is a beautiful person and it was a pleasure to be serviced by her. Great property, Amazing location. plenty of dining options, grocery store, gas stations etc
Stayed 1 night in Jan 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and great place for overnight stay
Our stay was excellent. My husband and I were on a weekend trip out of town. This is the 3rd time we’ve stayed here. While we were checking in, another guest came up and thanked the manager for the excellent restaurant suggestion. The service is very friendly and professional.
Stayed 1 night in Jan 2024

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, good breakfast, and helpful staff
Clean & Comfortable with friendly staff members! Breakfast was impressive with plenty of options to include mini waffle maker or regular waffle maker and lots of toppings for your waffles like regular syrup, chocolate syrups, nuts, sprinkles, and much more. They also had breads, muffins, bagels, fresh fruits, oatmeals, and cooked breakfast of potatoes, bacon or sausage, eggs. We only stayed one night, but I would definitely stay here again. I have stayed at approximately 10 different hotels this month and this one was by far the best one in Hagerstown, Maryland!
Stayed 1 night in Jan 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Naveera

Stayed 1 night in Jan 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location for our New Years Eve Stay
Stayed the night after attending a New Years celebration. The staff is always friendly. The coffee, tea or hot chocolate is always available & we take advantage of it! We stay here when in town for events.
Stayed 1 night in Dec 2023

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was delicious. Our room was quiet and clean. Across the street was a Walgreens, stores and restaurants. I would stay again
Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Stayed 1 night in Dec 2023

2/10 Terrible

Robin

Stayed 1 night in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hagerstown Hampton Inn
Clean. Close to numerous amenities, easy access from interstate.
Stayed 1 night in Dec 2023

10/10 Excellent

Prabhakar

Stayed 1 night in Dec 2023

10/10 Excellent

Wendy

Stayed 1 night in Dec 2023

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome trip
Stayed 1 night in Dec 2023

10/10 Excellent

Rebecca L, Sevierville

Stayed 1 night in Dec 2023

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel In Hagerstown
It is always nice to stay here off Dual Highway in Hagerstown. We have been here multiple times, and it is always clean, quiet, and fabulous.
Stayed 1 night in Dec 2023