Ratings based on 176 Verified Reviews

4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted Jun 9, 2018
Nice enough and comfortable room but when we got off the elevator on the second level, it smelled like a sewer in the hallway! Thankfully, the smell was not in our room as well...
5 out of 5
by A verified traveler

Posted Jun 9, 2018
Great service, clean location
2 out of 5
by A verified traveler

Posted May 9, 2018
Hotel staff were not friendly and welcoming. Seemed to hate their job! Room was old and outdated. Breakfast was terrible..........I travel a lot for business and I frequently stay at HIE, and this one was not up to standards at all! Pass this one by and find another hotel!
5 out of 5
by A verified traveler from Latham,ny

Posted May 8, 2018
Nice 9lace I qould go back
3 out of 5
by A verified traveler

Posted May 6, 2018
Not satisfy. But thank you
5 out of 5
by A verified traveler from Port Charlotte fl

This traveler left a rating score only Posted May 6, 2018
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 29, 2018
It was nice but the breakfast didn’t have some of the items out. Slow getting them on the line.
4 out of 5
Recommended
for Everyone
by A verified traveler from Hagerstown,Md

Posted Apr 23, 2018
Nice place. We have stayed there twice now when visiting family
5 out of 5
Recommended
for Everyone
by A verified traveler from Hagerstown md.

Wonderful staff

Posted Apr 7, 2018
Wonderful greeting at hotel check-in. She was interested in my story and made me feel welcome. Everything met my expectations except for the comfort of the bed. It was a little hard which some people like… Unfortunately with my chronic illness issues I did not sleep well because it was hard. I thoroughly enjoyed my stay though! Thank you so much and keep up the great work.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 19, 2018 on Hotels