Thank You for taking the time to complete our guest survey. We appreciate you comments regard your recent stay at the Red Roof Inn - Williamsport Md.I will make sure to share your comments with the rest of the team. Feed back from our guest is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience.We look forward to seeing you in your future travels.Heather FondrenGeneral ManagerRed Roof InnWilliamsport-MD

Hi Jean,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Hagerstown - Williamsport, MD. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear Otar,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location and friendly staff we have here at Redroof. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Edgar. The staff and I at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD were disappointed to see your 1/5 score following your stay. You indicated that the cleanliness of our hotel hindered your experience. It is our goal to provide a clean and comfortable stay for all our guests, so I am sorry to hear this was not achieved with you. Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely, Red Roof Management

Hi Debra,Thank you for taking the time to write a review of your stay at the Red Roof Inn Hagerstown - Williamsport, MD. It's nice to read that you took liking to some of our staff member and our hotel, however, you indicated that you weren't satisfied with the upkeep of our rooms. Please know that at RedRoof your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Regards,RedRoof Management

Hi Brian,We are sorry you had a less than satisfactory experience, prompting your 1/5 rating following your stay at the Red Roof Inn Hagerstown - Williamsport, MD. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Thank you for taking a moment to leave a review, William. The staff and I at the Red Roof Inn Hagerstown - Williamsport, MD were disappointed to see your 1/5 score following your stay. In order to understand what prompted your 1/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Red Roof Management

Dear Sara,I appreciate you sharing your feedback following your stay at the Red Roof Inn Hagerstown - Williamsport, MD. I am happy you were pleased with our friendly staff and the cleanliness of our hotel. However, you indicated that the upkeep of the property did meet your expectation and the situation you encountered hindered your experience. Please accept our sincerest apologies. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified management of your comments so they can work with the specialists to ensure everything is as it should be. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your feedback and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,Red Roof Management

Hello Martina, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I are disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

Dear Larry, We are sorry to hear about your recent experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. We strive to provide guests with all the comforts of home, so it saddens us to learn that your experience did not meet your expectations due to multiple encounters with pests. Red Roof work with a Pest Control company who regularly treats the property for pests as is standard in the industry. Rest assured that we take this very seriously and have forwarded your feedback to management.Thank you for sharing your concerns and I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Sincerely, Red Roof Management

Thank you for taking the time to leave a review, Elisabeth. I appreciate your comments regarding your recent stay at the Red Roof PLUS+ Washington, DC - Oxon Hill. We appreciate your 5/5 score following your stay. However, you indicated that the noise disturbance hindered your experience. It is our goal to provide a comfortable stay for all our guests, so your comments will be taken into consideration as it will help us to improve the quality of our guest experience. Please know that we value you as our guest and appreciate your business. We hope that you will give us the opportunity to provide you with a better stay the next time you re in the area.Sincerely,Red Roof Management

Thank you, Rachel, for rating your recent stay at the Red Roof Inn Hagerstown - Williamsport, MD. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 rating. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Sincerely,ChevaneseRed Roof Management RediResponse Specialist

Dear Carole, We are sorry to hear about your recent experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. I am sorry you were unsatisfied due to the upkeep and cleanliness of our hotel. We strive to provide guests with a clean and comfortable stay, so it saddens me to learn that was not achieved with you. Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us at Red Roof again so we can have the opportunity to provide you with a better experience. Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Alexandra, Thank you for taking the time to tell us about your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. The issues you’ve brought to our attention are truly regrettable and I am sorry for your experience. You indicated that you were unsatisfied due to our hotel not being up to your standards and the foul odor of the blankets you mentioned. This is not an experience our guests have with us, as we hold our housekeeping staff to the highest standard. Thank you again for sharing your concerns and we do hope you will choose to stay with us at Red Roof again so we can have the opportunity to provide you with a better experience.Very truly yours, Sharma Red Roof Management RediResponse Specialist

Hello Jeffrey, Thank you for taking a moment to leave a review. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while at Red Roof, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Sharma Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Ted. The staff and I at the Red Roof Inn Hagerstown - Williamsport, MD were disappointed to see your 4/10 score following your stay. In order to understand what prompted your 4/10 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Rebecca,I appreciate you sharing your feedback following your stay at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. I was saddened to read that your stay fell short of your expectations due to the insects you reported and the other issues highlighted which hindered your stay. Please know that we work with a Pest Control company who regularly treats the property for pests as is standard in the industry. I have notified the property of your comments so they can work with the specialists to ensure everything is as it should be. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you're comfortable. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Shari. The staff and I at the Red Roof Inn Hagerstown - Williamsport, MD appreciate your 10/10 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Patrick, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Elizabeth. The staff and I at the Red Roof Inn Hagerstown - Williamsport, MD appreciate your 10/10 score following your stay. I am happy that our friendly staff, clean room and the other highlights listed pleased you. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Laurie,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hagerstown - Williamsport, MD. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know you were satisfied with the room and our services. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist

Dear James,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Hagerstown - Williamsport, MD. It's great to see you enjoyed your stay, resulting in a 10/10 score. Red Roof sincerely appreciates your comments and are happy to hear you had a great experience with us, especially regarding the staff was lovely and helpful, the location was easy to find and you slept well on the bed. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay.We hope to continue to provide great experiences for you. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.Sincerely,LaTundeRed Roof Management RediResponse Specialist

Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. At Red Roof we appreciated your 6/10 score. It's great to know that the check-in and check-out staff were nice and we are convenient to the trail. However, you mentioned that you were unsatisfied that the place needs work. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the issues highlighted. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Hello Shannon,Thank you for taking the time to write a review of your stay at the Red Roof Inn Hagerstown - Williamsport, MD. It is so rewarding to read that you had a good encounter with us and we truly appreciate you letting us know you took liking to our hotel and its sereneness. On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,OnielRediresponse Specialist

Hello Roy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 10/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello Angela, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 4/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Dean, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 4/5 score following your stay. Red Roof aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Paul,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. We appreciate your 3/5 rating. it's great to hear how pleased you were with our location and competitive rates. I'm sorry to hear that the appearance of outside wasn't to your liking nor was our doors up to your standard. Please know that we do value your business and will take your comment into consideration.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRediresponse Specialist

Hello Xavier, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I were saddened by your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Jardenia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. We are sorry you had a less than satisfactory experience. We strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described regarding receiving a different room type. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,ChirellRediresponse Specialist

Hello Deanna, Thank you for taking the time to leave a review of your stay. It's comforting to know that you were pleased with our staff service, however, you indicated that you were displeased with the environment and the cleanliness of the floors. This is regrettable to hear. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for rating your recent stay at Red Roof Inn Hagerstown - Williamsport, MD, Pristina. It's great to see you enjoyed your stay, resulting in a 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Hello Francis, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hi Courtney,Thank you for your recent review of your stay at Red Roof Inn Hagerstown - Williamsport, MD. It's delightful to hear that our staff was friendly and nice. However, I am disappointed that you were inconvenienced as you indicated the Wi-Fi didn't work and there was a column outside that was crumbling. Let m humbly apologize for the issue mentioned. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Feedback from our guests is always welcome and your comments will be taken into consideration in an effort to address your concerns as we strive to continuously improve the quality of our services.We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.Sincerely,Devorine RediResponse Specialist

Hello William,Thank you for taking the time to write a review of your stay at Red Roof Inn Hagerstown - Williamsport, MD. I am happy that despite your concern regarding the upkeep of our facilities you found our accommodation clean and comfortable. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,Devorine RediResponse Specialist

Hello Elizabeth, It’s nice to see that our great service and the cleanliness/comfortability of your room both met your expectations, resulting in your 5/5 score. We continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future. Very truly yours, Toni-Ann Red Roof Management RediResponse Specialist

Hello Jack, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,OliviaRediResponse Specialist

Hi Anita,I appreciate your comments regarding your recent stay at the Red Roof Inn Hagerstown - Williamsport, MD. I am thrilled to hear that or staff was very pleasant. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Devorine RediResponse Specialist

Dear T,Thank you for taking a moment to complete our survey at the Red Roof Inn Hagerstown - Williamsport, MD. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,ChirellRediresponse Specialist

Thank you for taking a moment to positively rate your experience, Robert. The staff at the Red Roof Inn Hagerstown - Williamsport, MD and I appreciate your 5/5 score. In the future, please consider adding comments to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Donald,Thank you for taking the time to tell us about your experience at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD. I am sorry the second floor was not being to your liking. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your concern and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Sharma Red Roof Management RediResponse Specialist

Dear David,We at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD truly appreciate your scoring of 5/5 in regards to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. Your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests.Thank you again for your scoring. We hope to see you again soon.Sincerely,Kerry-Lee RediResponse Specialist

Thank you for taking a moment to leave a review, Shelley. Myself and the staff at the Red Roof Inn Hagerstown - Williamsport, MD were disappointed to see your 2/5 score following your stay. In order to understand what prompted your 2/5 score, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely, Gabrielle RediResponse Specialist

Hello Donald, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN HAGERSTOWN - WILLIAMSPORT MD and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Antonio,Red Roof Management

Thank you for taking a moment to complete our survey, Donald. The staff at the Red Roof Inn Hagerstown - Williamsport, MD and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to leave a review, Robin. Myself and the staff at the Red Roof Inn Hagerstown - Williamsport, MD appreciate your 3/5 score following your stay. I am thrilled that you were pleased with our great prices, accommodating staff and the other highlights mentioned. However, you stated that the noise mentioned, the non-functioning lamps and the other concerns listed hindered your experience. Our team is committed to satisfying our guest, so your comments have been shared with management in an effort to address your concerns. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area.Sincerely,Gabrielle RediResponse Specialist

Thank you for taking a moment to leave a review, Lisa. Myself and the staff at the Red Roof Inn Hagerstown - Williamsport, MD appreciate your 5/5 score following your stay. We aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely, GabrielleRediResponse Specialist