Ratings based on 163 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
88% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from US

Frequent Guest

Posted Nov 28, 2016
This is our three time over the past five years staying at SpringHill Suite in Hagerstown. We always feel at home and enjoy all the amenities, jacuzzi, and exercise room. As always, the staff is professional and polite. We enjoy the hot contential breakfast. Love the next decor. Until, we meet again on our next visit.
5 out of 5
by A verified traveler from Philadelphia

Quiet, clean and excellent breakfast!

Posted Oct 26, 2016
Quiet, clean and excellent breakfast! Easy to get to of I81 and lots of restaurants very close by to choose from.
5 out of 5
by Andrew

Hagerstown Springhill Suites.

Posted Aug 27, 2016 on Hotels
I was in town for a car show. The Springhill Suites is a nice hotel and good location.
2 out of 5
by A verified traveler

BAD STAY

Posted Jul 6, 2016 on Hotels
there was know toilet paper in the room, they put me and my husband in a handy cape room, the refrigerator didn't work, we found hair in the sheets, and there was a dead roach in the room, I thought we were getting a hot tub Jacuzzi in our room and when we got there they said that they asked hotelsdot.com to stop advertising that in there pictures and we would have had to pay more money and book through the hotel if we want that room.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 27, 2016 on Hotels
5 out of 5
by Tracey from Roselle Park

Cute & Comfortable

Posted Jun 27, 2016 on Hotels
I'd been visiting from NJ for a family get together. It had only been an over night stay to which I was saddened by!!!! The room was so cute and comfortable I wished I could've stayed longer to fully enjoy it.
4 out of 5
by A verified traveler

Posted Jun 3, 2016
Cons: The Staff was not knowledgeable about a restaurant that was right next door
Only spent the night My ADA room was what I had reserved which was a big plus thank you so much!!
5 out of 5
by Grazyna from Homewood

Great hotel

Posted Jun 1, 2016 on Hotels
The hotel was great. Helpful staff, great food, comfy room. However the wifi was really weak.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 31, 2016 on Hotels
5 out of 5
by Beau

This traveler left a rating score only Posted Apr 26, 2016 on Hotels