Good stay in spite of lost reservation
Posted Aug 5, 2016
After a long day driving, we arrived to be told they had no record of our reservation and were totally booked. After I showed our Expedia confirmation, the desk clerk gave us the one room she had saved "just in case". Otherwise, this would be a very different review. The room was clean and comfortable, breakfast was good, and location was convenient. Because of the helpful desk clerk, we had enough time before dark to drive about 15 minutes to Hagerstown City Park for a good walk and free summer concert.
Comment from Hotel Management
Oct 22, 2016 by Julie H. Manager, Hotel Management
We are glad you enjoyed your stay with us and found our location convenient to get to. The desk clerks are able to make suggestions or assist with directions making your stay more pleasant. Glad this was a good experience and hope you will stay with us again.