Ratings based on 412 Verified Reviews

4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

First stay at Super 8, won’t be last!

Posted Nov 20, 2017
Really surprised! Fine hotel. Clean, quiet room. Will stay here again and other Super 8’s will be first choice when available. Before retiring Hampton inn was my 1st choice. A small travel budget means KOA or a budget hotel. THIS Super 8 was great. I hope the others are the same
4 out of 5
Recommended
for Everyone
by A verified traveler

It was nice

Posted Nov 8, 2017
Pros: it was comfortable
Cons: lock the side doors and get more protein into the breakfast. even boiled eggs would help.
Location: there is vert little near by.
I loved the comfort of the beds and pillows. that is where i usually have trouble. there were two things wrong. first was the breakfast. they had everything except protein. being a diabetic, protein is very important. they had muffins, bread, cereal, yogurt, apples, waffles, milk and coffee. so needless to say, i had to go out for breakfast :( the second thing that bothered me was the fact neither one of the side doors was secure. they were both left open because none of the keys could open them. that doesn't make you feel secure :( other than those two things, everything else was good. thank you
Comment from Hotel Management
Nov 9, 2017 by Julie H, Hotel Management
Thank you for your review. We are sorry our breakfast was not to your liking, we serve exactly by the guidelines of our company. We are in the process of replacing the key card readers at the end hall doors, sorry for any inconvenience this may have caused. We are glad the room was comfortable for you and hope to see you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Portsmouth, VA

Visiting Family

Posted Oct 26, 2017
Pros: Pillows
Cons: More fruit and protein in the breakfast
Location: Antietam Battlefield, Cumberland Canal are two great places to visit.
The staff was friendly and helpful. The Room was clean, the bed adequate, and the pillows excellent. It had free Wi-Fi and breakfast. The breakfast was mainly carbs. The hotel was quiet. All in all it was a good stay. I often stay on my visits to Hagerstown in another hotel, but it was full. This was less expensive and just as good as the other except they have a better breakfast.
Comment from Hotel Management
Oct 28, 2017 by Julie H., Hotel Management
Thank you for your review. We are glad the staff was friendly/helpful and that you room was clean/comfortable. We serve breakfast according to our companies guidelines, sorry it was not more appealing for you. We do hope to see you again. Thanks.
1 out of 5
by A verified traveler

No locals allowed

Posted Oct 23, 2017
Pros: Policy
Cons: Adbvertise on Expedia that they have a NO Locals policy
I reserved and paid for a room in advance according to and within guidelines. When I went to check in to the Hotel a clerk told me NO, you can't stay here because you live in this town. She stated that it was Hotel policy not to rent to locals. I am 59 and had my 6 month old grandson with me. I see no where online or on Expedia that this hotel does not accept locals. They refused any refund although my Visa was charged and they sent me away late at night... DO NOT STAY HERE. In all my years I have never been refused a room because I happen to live in the same town I wanted to stay. I went down the road to another Hotel, which cost me more, and they have no problem with locals.
Comment from Hotel Management
Oct 28, 2017 by Julie H, Hotel Management
We apologize for any inconvenience our policy may have caused. Our company has notified the "3rd party" reservation groups of the existing policy. If you contact the party that booked your reservation and explain the situation, they in turn contact us and you will be refunded with no additional fees.
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Clean and comfortable hotel near the interstate.

Posted Oct 23, 2017
Pros: Location, cleanliness
Cons: Nothing
Location: Near major interstate highway
We were looking for a reasonably priced hotel just to catch some winks, then get back on the road, and we found it! It was conveniently located near the interstate so we did not have to drive all the way into town.
Comment from Hotel Management
Oct 29, 2017 by Julie H., Hotel Management
Thanks for your review. We are glad our location was convenient for you and everything was clean, while being reasonably priced. We hope your trip was pleasant and look forward to seeing you again.
4 out of 5
Recommended
for Everyone
by A verified traveler from nc

Posted Oct 23, 2017
great place to stay while traveling easy to find clean and comfortable
Comment from Hotel Management
Oct 23, 2017 by Julie H, Hotel Management
Thanks for your review."Great place to stay while traveling, easy to find, clean and comfortable." We hope you will stay with us again.
3 out of 5
by A verified traveler from New York

Noisy & No Conditioner

Posted Sep 1, 2017
I booked the hotel for my child's important testing event nearby, after I saw the good rating. However we couldn't sleep due to noisy from the next door guests & hallway talking. We checked in after 10 pm but the noisy didn't stop till 1-2am. I wished the hotel didn't put guests next to each other. Regretted!
Comment from Hotel Management
Sep 3, 2017 by Julie H. Manager, Hotel Management
Thank you for taking time to rate us. We need to know if anyone is disturbing you so we have an opportunity to address the situation.We want your stay to be as pleasant as possible. We are a business and we must rent as many rooms as we can. We are sorry your stay was not satisfactory.
4 out of 5
by George

Super 8 is Super OK+++

Posted Aug 23, 2017 on Hotels
I am a finicky traveller with a flair for adventure. Sort of paradoxical but trust me on this one: this motel is not a bad deal. It is the last motel in the complex of the Holiday Inn and other more luxurious motels. You get what you pay for applies here. The general area is very close to a mall with very nice restaurants and fast food places. This is not a pretty motel by any means, but it is safe,clean, reasonably priced and the staff is super friendly. I was pleasantly surprised at the nice pillows, comfortable mattress and Folger's coffee in the room. In a nutshell I'd say Go For It!
Comment from Hotel Management
Aug 24, 2017
Thanks for your review. We appreciate your comments. We are very happy to hear you were so well pleased and felt you received a good value. We try to make your stay as pleasant as possible while maintaining a good monetary value to our customers. Also, nice to hear the staff was well liked. We hope you will choose us if you are travelling this way again.
4 out of 5
by A verified traveler

Posted Aug 15, 2017 on Hotels
Our bed in to 202 was not good at all. You can feel the springs on the right side of the bed laying down. U roll off the left side into the right side due to the awful matteress
Comment from Hotel Management
Aug 24, 2017
We are sorry to hear you did not find our bed comfortable.
4 out of 5
by Daniel

Posted Aug 13, 2017 on Hotels
Comment from Hotel Management
Aug 16, 2017
Thank you for taking time to rate our facility, we are glad you enjoyed your stay. Please visit us again. Thanks