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Reviews of FX Hotel BeiJing ZhongGuanCun

3 out of 5
FX Hotel BeiJing ZhongGuanCun
No.68 North 4th Ring West Road, Haidian District, Beijing, Beijing

Reviews

5.6
Rating 10 - Excellent. 5 out of 58 reviews" "
Rating 8 - Good. 10 out of 58 reviews" "
Rating 6 - Okay. 22 out of 58 reviews" "
Rating 4 - Poor. 12 out of 58 reviews" "
Rating 2 - Terrible. 9 out of 58 reviews" "

5.6/10

Cleanliness

5.2/10

Staff & service

5.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Aug 2017

2/10 Terrible

nick

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
absolutely disgusting
dirtiest hotel I've ever lived in my life, walls are peeling, mold everywhere, whole place smells of strong mold. I stay in Hotels regularly in Beijing and this is by FAR the worst
Stayed 1 night in Jul 2017

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel is ok
The hotel is ok, fairly clean. Nobody from the staff speaks English. The brakfast is Chinese and awful. The hotel is very far from downtown Beijing. The closest metro station t about 15-mins walk.
Stayed 1 night in Jun 2017

2/10 Terrible

S, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare for a Furama Brand Hotel!
The only decent thing in this hotel is the lobby. The rest was a nightmare! Checking in took a while because they have no king beds to offer us and were also finding problems in allocating our rooms on the same floor. The horror started when we arrived at our floor. The corridor smelt of mold, it was old and scary. Opened the room door and to my disgust, the room was in super bad condition - wall stains and cracks, broken floor tiles and very old furniture. Well, not just my room apparently! My friends' rooms were the same - OMG! We decided to head down to ask if they can change our rooms and guess what? The hotel staff was so rude. She said in a very sarcastic tone that since we booked this construction room type through an overseas website, we have to accept it! Also, if the room is a construction room, the hotel should either make clear to travellers or in the best scenario, not sell to travellers at all because we are talking about compromising of safety here. Anyway, the 1st night we had to stay in that broken room because they said there were no rooms available and they can change us to king bed rooms the next day. That night, while me and friend were chatting, wall tiles started falling! Next morning, we couldn't hold it any longer and we demand better rooms. They had no choice but to agree and we were allocated to slightly better rooms (still no king bed) The whole experience was horrid. Please, choose another hotel!

6/10 Okay

Jio

Good location
The hotel is no so good

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was under construction condition!
The wall titles were torn and dropped off, the floor was badly damage and with sharp corners everywhere, aircon with loud noise, rusty toilet, heater now working and toilet bowl was choked! Service sucks! Not helpful at all! Worst hotel ever!

6/10 Okay

Leng, dingapore

Disliked: Staff & service
Convenient access to Beijing University.
We chose the hotel for convenient access to Beijing University - by bus Rmb 2 or by cab Rmb 13. Possible to walk (20 min to reach South east entrance). We stayed in Room 1711. The water pressure was good for shower. There's pleanty of food around the hotel area..

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Strange place
Not sure what FX is trying to be. Looked like this was essentially a renovated apartment building - but very unevenly done! Modern new shower and bathroom fixtures - but cracks, stains on the walls, ceiling, peeling paint, etc. An ancient wall unit A/C that did not work my first night (it was 94 degrees that day) but the very kind and attentive staff switched my room to one with a working unit. The hallways are grim - just a very strange place. Wireless was also poor - which in this day is hard to fathom!

6/10 Okay

Christel, Sweden

Disliked: Staff & service
2 nights stay at the FX Hotel BeiJing ZhongGuanCun
When first arriving and checking-in I was suprised by the staff's total lack of English skills, not even a single Word could be spoken. Nonetheless, they were still trying to make the check-in process go smoothly although they took relatively long time to retrieve my booking and couldn't explain why... the day after when i came back to the hotel in the evening I was upset to find that they hadnät cleaned my room although it wss clearly stated on the website that cleaning should be made evry day. <i made a big fuss and they upgraded my room which was nice so they were still reasonable to deal with. Hotel is quite far from the metro but rooms are nice particularly the bathtub in the upgraded room.

6/10 Okay

Pia, London

Disliked: Staff & service, property conditions & facilities
Three star business hotel in Zhong Guan Cun
You'd better speak some chinese if you fancy staying at this FX. None of the staff speaks a word of anything else so asking for a taxi, a restaurant, directions etc isvery complicated. Comfortable beds and the room was separated in two by a glass wall and second door which meant you don't hear any noise from the corridor in your bed. No breakfast available, three star interiors.

2/10 Terrible

Brian, Tokyo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience ever. Slightly traumatized
I would just like to state that I am a frequent traveler, and that I have stayed in many hotels and hostels much cheaper than this one and in better condition. I had the most nightmarish experience staying here. I arrive at the hotel at 7pm. The staff rudely hand me two cards, not explaining to me that one was for the door and one for the elevator. Only one elevator was working and servicing 23 floors. I go to my room on the 7th floor and use the card to open the door.The light on the door flashed green, but the door wouldn't open and seemed jammed. I kick the base of the door and push it open, and I find the door frame broken. I go downstairs to tell the staff about the broken door, they insisted it must not be broken and ask me to go up with another hotel staff and explaining the state of the room. After that, they tell me to go downstairs and wait to get another room. I go to my second room, find the wooden floors warped or splintered, room dusty and one tap broken. I check out the next day. Long story short, the staff inform me I have to pay 1500RMB to fix the door of my first room., insisting that they would call the police if I did not. I argued with them for nearly an hour, with 3 of them ganging up against me. In the end they 'agreed' to let me pay 500RMB. Pressed for time and not wanting to involve the police, I paid and walked away angry, frustrated and hungry. I learn later from my friends in China that a door would cost 200-300RMB to repair. Do not stay here

6/10 Okay

Brijesh, Frequent Traveler.

Liked: Room comfort
Typical Chinese hotel.
Seriously slow internet. Language issues. Food can be an issue for foreigners. Well maintained rooms.

4/10 Poor

E, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old and poor service standards
The hotel is old - holes in the toilet, tiles fallen out, rooms reek of sewage The service staff are unhelpful and unfriendly.

8/10 Good

Margaret, United States

Liked: Cleanliness, staff & service
Value: Great deal; Service: Good; Cleanliness: Pleasant; good value for the money - convenient to the University and shops and restaurants nearby

10/10 Excellent

yuxuan jiang, peking

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really good overall.

6/10 Okay

Dr M S Zami

8/10 Good

Harrison, ZhongGuanCun

Liked: Cleanliness, staff & service, room comfort
Better than the Reviews
I booked this hotel, nonrefundable, before reading the reviews. Horrified by the reviews, I tried to cancel but couldn't so decided to "tough it out". Well, I got a renovated room that was fine - clean with new Pergo floors; soft king bed; bathroom fully stocked with toilet paper, towels, blow dryer and essential toiletries; cabled Internet access worked great (though WiFi speed was slow). There was a slight whiff of sewage in the bathroom when the toilet was flushed but keeping the exhaust fans on and the door closed precluded it from entering the bedroom. TV reception was snowy and no English channels. And there was no place to put clothes except in a small, narrow closet. The walls were paper thin, but that seems to be the norm in Chinese hotels unless a 5-star. But the location was great - within walking distance of Beijing University, shopping malls and a short ride to the Summer Palace. Also, LOTS of good places to eat, including Western food . The staff were friendly and helpful. For the money, I liked it enough to stay another night. My only caution would be to ensure you get a room on a renovated floor. Also, FX is a large chain of hotels in several countries, so becoming a member has its benefits, too.

4/10 Poor

kitty, CA

Disliked: Room comfort
Beware of unauthorized charge from this hotel
Check in was challenging, they show 2 reservations under my name. I showed them my expedia print out and they were still confused. Maybe that is why I was double charge? read on.. This hotel is ok but i would not stay again. If you happened to book this hotel, DO NOT give them your credit card for room key deposit. They charged me for the entire stay,even though I checked in with my print out from expedia. I wasn't aware of the charge until I came back to the States and monitor my credit card activities. Charge was average out to be 13US/day cheaper than what i paid at expedia. Maybe that is why our room is so bad? didnt' give us the correct catagory room that we booked with expedia? Now I have to work with my credit card company to dispute the charge. when I hand them my card, I was told they just put an authorization and will cancel it when I checked out. Didn't know I was charged because I didnt sign anything.

4/10 Poor

duy

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Noriko

洗面台のシンクが浅い上、水の勢いが強すぎて何度も水浸しになる。トイレットペーパーのホルダーがないが蓋で隠れているのでホルダーがあると思って引っ張ったら転がり落ち遥か遠くへ。
Stayed 3 nights in Dec 2017

8/10 Good

takahiro, 京都市

Liked: Cleanliness, property conditions & facilities, room comfort
地下鉄の駅から徒歩範囲のホテル
建物の一階にコンビニもあり 徒歩圏内に地下鉄の駅が２つあり 飲食店も徒歩圏内に沢山あるためとても充実した旅になりました ホテルの中も綺麗で従業員の対応も丁寧でよかったです 清掃員がまだ部屋で着替えているのに関わらず入ってきて清掃を始めたときはびっくりしました。 そこだけがびっくりした点です。
Stayed 8 nights in Sep 2017

4/10 Poor

KA WAI

Disliked: Cleanliness, property conditions & facilities, room comfort
不會再入住
牆身是黑色的，所以房間很昏暗。剛進去就發現床上有條毛，噁！門鎖用感應卡的，但要拍卡數次所能進入。有蚊。住近電梯的，整晚都聽到其他旅客進出，那電梯大堂的門是銹的，聲音很刺耳。
Stayed 1 night in Jun 2017

4/10 Poor

Kota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
フロントは全く英語通じず、朝食申込みも苦労しました。 中国語堪能な人向け

4/10 Poor

Kit Hang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
有怪味道！
洗手间太窄

10/10 Excellent

pikkamama, 京都

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
中関村、北京大学、頤和園に近く、飲食にも困らない便利なホテル
４泊５日で利用しました。中心部に行くには地下鉄に乗る必要がありますが、地下鉄の中関村駅までも徒歩10分以内、何より近辺に飲食店が非常に多く、隣にセブンイレブンもあり、大満足でした。 ツインでしたが１つのベッドがダブルベッドの大きさで、こんなによく眠れたことはあっただろうかと思うぐらい快適です。掃除やタオル交換も毎日してくれました（シーツ交換はなし）。

4/10 Poor

FENG, Changzhou, China

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店房间面积大，但是装修非常破旧，还比不上快捷酒店。没有餐厅，早餐可以去隔壁的小红番薯，另外收费，28元，但东西并不多。尤为令我气愤的是，由于是商务旅行，需要开增值税专票，我提前一天预约，第二天退房时和我说没有发票的，让我留下地址说开好快递给我。等我回去后电话询问又说由于税务局系统切换，要到8月8号（退房15天以后）才能开票。这个酒店劝您以后千万别订了，附近快捷酒店多的是。

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
服務真的不好, 接近傍晚入住, 房間卻未整理好. 前台的服務人員對任何詢問都顯得非常不耐煩

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
중관촌 FX호텔 숙박 후기
방에 Wi-fi가 안되고, 청결상태가 불량하며, 운동시설이 없음. 직원은 친절하고 가격은 저렴한 편임.

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Staff & service
飯店員工沒有事先登記房間
飯店員工沒有事先登記房間，到了現場臨時安排空房，還限定說只能住一天，服務品質不佳。其他飯店設備倒是還不錯，算很舒適。

6/10 Okay

NIN CHONG, Macau, China

Liked: Staff & service, room comfort
Clean, but quite old. Too far from Subway.
The location is not really well, quite far away from the subway station. Walking for 15-20mins.The corridor is a bit smelly and the room equipment is quite old. Some parts are damaged but not being repaired well. But in overall, the room is clean and the condition is fine. Quite many choices of restaurant/food near it, this part makes me feel better.

6/10 Okay

SHUFEN

Disliked: Staff & service, property conditions & facilities

6/10 Okay

tao

Liked: Cleanliness, room comfort

10/10 Excellent

RuiFeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

lixia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
房間寬敞, 舒適, 鄰近北大, 頤和園, 但很多設施不良, 比如水龍頭壞掉常會掉下來, 浴室磁磚剝落, 淋浴間會漏水, 燈具故障等.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities

2/10 Terrible

Xiaomeng

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

saito, 日本东京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
小小地方，美中不足
总体比较满意。欠缺的是，因为很早出发，没有看食堂吃早餐。酒店的旁边就是便利店。距离1分钟处有很干净很好的餐厅。不足的一点是，没有桌子，窗台当作小写字台，事小很有必要，小台灯很旧，总比没有，主要应该把这个小小地方整理好，电线顺好，电门要不能摇动，使客人一看就明白，这是很好用的小桌子。

2/10 Terrible

ju hsin, taipei

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
極度不推薦
飯店設備舊且沒有維護,水龍頭開關掉了,無法使用,牆壁有壁癌,房間地板很髒,有霉味,真的是一間遭透了的飯店

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
讓人傻眼
因為想到清大和頤和園看看，所以選擇臨近的飯店，因富驛在台灣感覺不錯至少還是家股票上市櫃的公司，所以就訂房了，沒想到北京的富驛像60年代很舊的旅舍，地上都灰塵，請服務員拖地竟然也只是拿很髒的拖把隨意拖二下而已，廁所門坯了也不修，浴室蓮蓬頭也快掛了，燈光又昏暗，隔音也不好，竟然沒有把台灣的服務管理経驗導入，實在令人失望

8/10 Good

SHEN-CHE, 臺灣

Liked: Cleanliness, room comfort
交通接駁地理位置的好選擇
飯店略顯老舊些，房門卡常失效無法進入，且免費無線連網訊號極弱，但鄰近中關村、北大、清華與頤和園等位置優勢，對外來學生或通曉中文的背包客也是一個不錯選擇的寄居地。

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
北京大学周辺の中では安いホテルですが。。。
設備の割には価格が高すぎです。お湯が出ない時間帯がありますので、シャワーを浴びる際は、確認願います。

6/10 Okay

Verified traveler

6/10 Okay

Verified traveler

4/10 Poor

黑漆漆雕塑家, 馬尼拉

Disliked: Staff & service, property conditions & facilities, room comfort
問題多多
房卡每晚都要換新的！ 三晚的酒店、三晚都需要重新登記！ 根本就是爛！

6/10 Okay

tac

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
部屋は比較的綺麗だが...
価格の割に部屋の広さと綺麗さは良かったです。ただし、英語が通じないこと、朝にエレベータが１基しか稼働していなかったため、長時間待ちでほとんど使えない状態でした。それ以外は満足です。

2/10 Terrible

Max, SNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
整體酒店質素差
熱水及水壓不足 毛巾不潔 房間內聞到渠臭味 冷氣機有怪聲 房間內找不到wifi 房間內燈光不足 坐廁冲水有問題 電視不清 浴室排水很慢 走廊及樓層大堂燈光太暗,感覺不好 整體評分次是很差！

4/10 Poor

Nicole

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort