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Reviews of Satori Hotel

Satori Hotel
61 Herzel Street, Haifa

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 40 reviews" "
Rating 8 - Good. 10 out of 40 reviews" "
Rating 6 - Okay. 8 out of 40 reviews" "
Rating 4 - Poor. 7 out of 40 reviews" "
Rating 2 - Terrible. 2 out of 40 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Debbie

Traveled with family
Disliked: Staff & service
We had just gotten off a 15 hour flight. We arrived at about 11:30pm. The lady at the front desk said we could not check in until the next morning!!!! We canceled our reservation and stayed at a different hotel.
Stayed 6 nights in Jun 2023

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satori hotel- Good stay
My stay at Satori hotel was great. Avi at the front desk was very kind and helpful. They quickly helped me and let me check-in early. The hotel is beautiful with an outdoor terrace on the 5th floor that overlooks Haifa bay. There’s a coffee bar always available by the terrace. Clean rooms, good wifi, hot water, quiet stay, and even a mini fridge in the room. I highly recommend Satori hotel to travelers.
Stayed 1 night in Jun 2023

8/10 Good

marc

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great hotel , great location , nice staff , bus stop right in front , good value .
Stayed 1 night in Jun 2023

6/10 Okay

Francis

Traveled with family
Disliked: Property conditions & facilities
Nothing special; good enough
It's a very old hotel. Good enough and pretty comfortable, but bare bones. We did see a cockroach in the lobby. the staff checked us in and then had absolutely nothing to do with us after that. No one was at the desk at check-out, so we just left our keys.
Stayed 1 night in May 2023

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
Not worth it for the high price we paid
Its so disappointing , no help when we arrived, stayed outside for a long time, staff dont understand english. Curtain looks awful, beat up and linens with cut nails.
Stayed 2 nights in Jun 2023

4/10 Poor

Leonardo

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
very nice and quiet resort located next to te beach and attrctions. very nice and helpful staff. good food!
Stayed 1 night in May 2023

4/10 Poor

guido

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Apr 2023

6/10 Okay

Mary

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stayed here for two nights in March 2023. The hotel is located in an old part of Haifa with not much going on. There are lots of shops and the hotel is close to the bus route which is ideal for travel. The room itself has seen better days, the double bed was comfy, but the bedding is stained, curtains have rips and the windows are very thin so you can hear the busy street outside. The walls are thin so if you have noisy neighbours you can hear them clearly. There are ample plug sockets for charging devices. The bathroom is small with a combined bath/shower, toilet and sink. Toiletries are provided but not replenished when you use them. The paintwork is all chipped everywhere and looks quite dirty. There is a bath but no plug is provided so bring your own! Fortunately I had a travel plug but beware you cannot just pull the plug when finished as one of the floor tiles lifts and floods the whole room! So you have to drain it very slowly. This is clearly why the baths have no plug. Rather than standard TV here they use GOTV which is steaming. This has many issues as the WIFI is unstable and I had constant buffering on every channel the first night. But if you connect to the 5g network this works much better. On the fifth floor is a rooftop view of Haifa, there are chairs and tables to sit and enjoy the view. The hotel is quite large and has six parking spaces which are very hard to find, they are located round the corner through a tiny alleyway.

8/10 Good

Mihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok
Stayed 1 night in Mar 2023

4/10 Poor

Eduard

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Not recomended!
The room was with sigarete smell, despite of smoke free room. The room is not maintened at all. When was raining outsude during a night, close to the the bed, there was wather that was get in from outside. See the pictures. I use the "hotels" for many years. For the first time, I do not recomend the hotel.
Stayed 2 nights in Jan 2023

10/10 Excellent

Eli

Liked: Staff & service

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice lobby and great Wi-Fi.

8/10 Good

Teofilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodation. Breakfast options limited to local cuisine only.
Stayed 1 night in Nov 2022

4/10 Poor

Jerome

Traveled with partner
Disliked: Amenities
Interesting hallways and art, but not what I expected in the room. tiny and loud from street noise.
Stayed 4 nights in Oct 2022

8/10 Good

Eliyahu, Prestwich

Traveled with family and small children
Liked: Cleanliness, staff & service
The staff here were very helpful and friendly! The property is quite old and the pictures here must be from 40 years ago, although still comfortable beds and a new aircon in the room, the rooms are quite small and they do not provide the single soap bars pictured - rather just some handwash in a dispenser. There was also no Partial ocean view as stated here on the Superior Double Room which I reserved. The rooms are not soundproof and if there is a lot of noisy people in the hallway which there was when I was there, it can disturb. But for the price I paid although booking 3 nights before my stay, it was still a good deal for a simple smallish room with a comfortable bed and very helpful staff! I would have just preferred to know in advance that it is not quite as it looks on the pictures - rather an older budget hotel with a comfortable bed.
Stayed 1 night in Aug 2022

6/10 Okay

Nina

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
really really old hotel, old building and old furniture. no phone or iron in the rooms. Staff are ok but not as responsive
Stayed 12 nights in Mar 2022

6/10 Okay

etti

Traveled with family
Liked: Cleanliness
Stayed 1 night in Aug 2021
Response from Satori Hotel Staff on Aug 9, 2021
תודה על המשוב

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, room comfort
Good value for money
Good value for money. The area around hotel is a bit shabby and run down, but it is close to the market and museum of art, which was our main aim. The room was clean and had some view to the port and ocean.
Interior
View from terrace
View from terrace
View from 5th floor terrace
Stayed 1 night in Jun 2021
Response from Satori Hotel Staff on Jun 19, 2021
Thanks for your review, we will be happy to host you again

10/10 Excellent

Jorge I

Stayed 1 night in Jun 2021
Response from Satori Hotel Staff on Jun 15, 2021
Thank you for your review

10/10 Excellent

Liezel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you as always
Stayed 1 night in May 2021
Response from Satori Hotel Staff on Jun 15, 2021
Thank you for your review

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in May 2021
Response from Satori Hotel Staff on Jun 15, 2021
Thank you for your review

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
in the street.
1.the hotel is on traffic area and the windows is not reducing the noise from the street so.. if you like to sleep with bus and garbage trucks noise be my guest. . 2. the stuff didn't start the shift before 10am at weekend. 3. there is no room cleaning at weekend. 4. very good location.
Stayed 2 nights in Aug 2020

10/10 Excellent

ITAMAR

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and cozy hotel, courteous staff, clean room, 5th floor beautiful scenic balcony overlooking the city, close to public transport.
Stayed 1 night in Jun 2020
Response from Reception staff on Jul 1, 2020
Thank you for your review' we hope to see you again

8/10 Good

lili

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

AMALIA

Traveled with family
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Geat service accomodating. And great location. Cleann.
Stayed 7 nights in Feb 2020
Response from Reception staff on Feb 25, 2020
Thank you for your review

4/10 Poor

Kristin

Traveled with group
Liked: Room comfort
Disliked: Staff & service
We paid for a 3 person room and we could barely fit. Very small so we purchased another room. He told me he’d give us a discount of $100/night. We accepted and later found the room on hotels.com for $50/night. He never refunded us for paying for the extra person in our room.
Stayed 2 nights in Feb 2020

6/10 Okay

Jeffrey T

Traveled with group
Liked: Cleanliness
Worn out and Artsy
I do not find Haifa to b a very clean city compared to other cities in Israel. Tiberias is also very dirty. This hotel fits the city. It has attempted to be an artsy hotel, and I appreciate the artwork, but the windows are leaky on a cold evening and the building is old and has seen better days, I hope.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except for two things: 1. No curtain in the shower - the floor got all soaking wet. 2. The walls are so thin that even though the windows were closed we woke up at 5am because of the street noise and the buses crossing
Stayed 1 night in Jan 2020
Response from Reception staff on Jan 17, 2020
Thank you for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the helpful staff, the clean room and the central location
Stayed 1 night in Jan 2020
Response from Reception staff on Jan 4, 2020
Thank you for your review, we hope to host you again

6/10 Okay

Nadia

Traveled with family
The rooms are small and really noisy on the side of the street. It is a very old hotel and needs some updating. There is a cafe right next to hotel and a market in walking distance. We were able to walk to the Bahai gardens lower entrance from the hotel. I would give it 2 stars overall.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very professional staff and location is where you can get bus service very easily.
Stayed 2 nights in Dec 2019
Response from Reception staff on Dec 16, 2019
Thank you for your review

10/10 Excellent

Elza Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ottimo
Stayed 1 night in May 2023

8/10 Good

Volker

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Nice staff, but: Bad price/price ratio: either Israel is very expensive or Northern Europe is cheap. Strange cleaning: just towels change. No gym but it was given as available.
Stayed 3 nights in Mar 2023

10/10 Excellent

Antonio

Business traveler
Liked: Staff & service
Aventura
En general regular a juego con la ciudad.
Stayed 3 nights in Feb 2020
Response from Reception staff on Feb 13, 2020
Thank you for your review',hope to host you again

6/10 Okay

Ping Sammi

Traveled with group
Liked: Staff & service
位置不錯。但是整間酒店太陳舊了…接待處人員服務態度很好。
Stayed 1 night in Feb 2020

10/10 Excellent

Micha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
מלון נהדר
חופשה מהנה, תמורה נהדרת למחיר. צוות אדיב, חדר מרווח, נעים ונקי . אנחנו נחזור לשהות נוספת.
Stayed 1 night in Dec 2019
Response from צוות המלון on Dec 24, 2019
תודה על חוות הדעת המחמיאה, שמחנו שבחרת להתארח אצלנו ושנהנת מהשהות במלון. נשמח לארח אותך שוב בעתיד.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019
Response from Reception staff on Nov 14, 2019
Thank you for your review