Ratings based on 10 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
70% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler from JAPAN

場所が微妙だ

Posted Dec 22, 2014
周りの風景は良かったが、非常に不便、一番近いコンビニへ行くにも5km離れてるから。大変。。。 何より、夜中に呼び出されて、支払いについて請求されたが、部屋代は事前に支払ったはずなのに、請求明細に部屋代が含まれている。。。 こればっかりは最悪だった
3 out of 5
Recommended
for Everyone
by A verified traveler

A l4 day getaway

Posted Jul 4, 2014
The place is nice, some people speak English but ultimately, for a westerner, the bed is way too hard. We did ask about another mattress at reception and they give us some other duvets to put over the top of it, but ultimately, we couldn't sleep on it still so had to check out and went to another hotel. Nice hotel though, nice pool, gym is fine for a hotel. 5 star is what it is advertised as- but beware, that is Chinese 5 star. Id say 3.
2 out of 5
by A verified traveler from Los Angeles, Ca. USA

former glory

Posted Jun 25, 2014
Pros: There is not much to like about this hotel.. unfortunately.
Cons: Softer beds, showers that work, untattered drapery, a top sheet (there was only a fitted sheet and the comforte),cheaper food.. I could go on..
Location: Far from everything...
This hotel may have been somewhat of a nice resort when it first opened centuries ago ( I jest ), but as the years have past the management did not keep the place up. Things are in disrepair all over the common areas and the front entrance, where a sizeable fountain does not work, has been severely neglected. The murky, brown, stagnant water that lay in it's shallows was a huge red flag simply for the fact that it is the first thing you see and should be as alluring as possible. As I passed the tattered soccer banners for the World Cup, strung haphazardly, criss-crossing the broken fountain I began to worry. Checking in was not a problem and the staff is somewhat helpful, but English is not spoken here fluently as they mostly cater to a Chinese clientele. If you don't want to put your credit card down as a deposit ( as fraud is a huge problem in China ) you may leave one in cash so be sure to have some CNY currency before you arrive. The amenities and fixtures in the room however were again in disrepair. I had specified for a non-smoking room and the room smelled heavily of smoke. When I asked for a different room I was told to put the air conditioner on and that it would clear out. I explained that I asked for a non-smoking room but I wasn't getting anywhere with the staff. There were several large ashtrays in the room. Case and point. I cranked up the A/C and hunkered down. The bed was king size. It felt like a plywood box with a comforter in lieu of a mattress.
5 out of 5
Recommended
for Everyone
by Jo from Newcastle, UK

5 star comfort at 2-3 star prices

Posted May 8, 2014
Cons: Breakfast buffet could be cheaper, or allow people to order a la carte breakfast (perhaps this was possible, but the waitress did not tell me)
A beautiful and luxurious hotel with an immaculate swimming pool, cleaned daily. Beautiful sea views (but note that swimming in the sea is not permitted due to dangerous hidden currents). Huge rooms and bathrooms, with free wifi in many rooms. Amazing at the internet price! Breakfast buffet a bit steep, but a huge array of Asian and Western breakfast foodstuffs. Highly recommended for businesspeople and holidayers alike.
2 out of 5
Recommended
by Vincent from beijing

호텔이 너무 낡았네

Posted Oct 28, 2013 on Hotels
해변은 관리를 안하는 것 같고 주위에 이무것도 없는데다가 호텔이 너무 오래되어서 귀신 나올걱 같은 분위기 해변이 보이는 낭만적인 호텔응 생각한다면 오산
3 out of 5
Recommended
for Business Travelers
by A verified traveler

Marginal Service

Posted Apr 26, 2013 on Hotels
Hotel was clean, but air conditioning stopped working about 2:00 a.m. The general service attitude of the staff was lacking. In a terrible location for convenience to haikou, but is right on the ocean. If you don't have any plans on heading into town, then its fine. It's also about as far from the airport as you can get.
3 out of 5
by Axel from Shanghai, Volksrepublik China

Langweiliges Hotel

Posted Feb 15, 2013
Pros: Zimmer waren in Ordnung, Der Promenadenweg am Strand (ca. 2,5 KM lang) war schön zum Spazierengehen oder Joggen.
Cons: Service, keine Fremdsprachen, Viele Einrichtungen nicht mehr im Angebot, Leihfarräder im schlechten Zustand
Location: Ziemlich weit weg vom Stadtzentrum. Direkt am (verdreckten) Strand.
Insgesamt fuer Ausländer nur bedingt empfehlenswert. Personal spricht leider nur Chinesisch und nur sehr rudimentär Englisch. Viele Einrichtungen, die in der Hotelbeschreibung genannt werden, exsistieren nicht mehr (Fitnessraum, Spa, und Japanische Poolanlage). Keine Auflagen fuer die Pool Liegen und keine Badetücher vorhanden. Leihfahrräder waren in einem sehr schlechten Zustand. Auch der Strand war sehr verdreckt. Der Frühstücksraum zu klein und völlig überfüllt. Frühstück war aber von der Qualitaet her zufriedenstellend. Dagegen die Qualitaet der anderen vorhandenen Restaurants war in Punkto Service und Speisen eher mässig. Dort waren auch keine oder sehr wenige Gäste, was schon viel aussagt. Wir waren einmal in den Chinesischen Restaurant. Alles schmeckte irgendwie nach Ginger. Zimmer waren dagegen sauber und gut eingerichtet, wenn auch schon ein wenig in die Jahre gekommen, so wie die gesamte Anlage. Abends war in dem Hotel "Tote Hose", absolut nichts los. Gut, das nebenan, dass Hotel Seraton genutzt werden kann und auch wirklich als 5 Sterne Hotel bezeichnet werden kann. Das Seraton kann ich als sehr empfehlenswert bezeichnen.
5 out of 5
Recommended
for Families
by John S

Relaxing, beautiful hotel on the beach

Posted Oct 17, 2012 on Hotels
Not all taxi drivers seem to know where this hotel is, so ask the hotel to write it down in chinese and take it with you when you go to the city (about 30 minutes). This is a lovely hotel and it is spacious with comfortable sitting areas and an excellent swimming pool. There is both Chinese and Western food in the restaurant plus other choices like Japanese and a sort of bar-b-q outdoors about two evenings a week. The bed was firm and the room was comfortable and clean. We would use it again if coming back to Haikou.
5 out of 5
Recommended
by Boyana

Lovely Quiet Place

Posted Jun 10, 2012 on Hotels
The hotel is far from the city. Getting a taxi is quite difficult and when you do get it, it is RMB 100 to go anywhere in town. It is about a 45 min drive from shopping and eating areas. The hotel has several restaurants which I found over priced. I definitely do not recommend the japanese restaurant, as they use old fish to make sushi which could be dangerous. The other restaurants seem to have more turnover so food was fresh. Room service is efficient. Swimming in the sea in that area is prohibited as it is considered dangerous. In any case the beach is not a pleasant place- quite dirty and tracks going up and down, doing some renovation right now- May 2012. If you are looking for a party spot, this hotel will not satisfy you, as there is really nothing around it. But if you want a quiet isolated place, it is perfect!
4 out of 5
Recommended
for Everyone
by SHLC from San Leandro, CA

A good hotel but its AC needs more work on

Posted Apr 25, 2012
Pros: The tropical atmosphere.
Cons: Air conditioning
Location: It is quite far away from the downtown, and hard to get a taxi to go out.
Everything is very good with this hotel. The problem is that the AC in my room did not work. I told the front desk, but no one came to take care of it. It was hot! I could not sleep for two nights.