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Reviews of Hotel Cathedrale

3 out of 5
Hotel Cathedrale
Place Saint-Pierre 2, Tournai

Reviews

7.2

Good

Rating 10 - Excellent. 19 out of 123 reviews" "
Rating 8 - Good. 50 out of 123 reviews" "
Rating 6 - Okay. 33 out of 123 reviews" "
Rating 4 - Poor. 16 out of 123 reviews" "
Rating 2 - Terrible. 5 out of 123 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Very disappointing. Extremely run down and desperately in need of full refurbishment. Staff members were pleasant and helpful and bedding / towels were clean, but room was in terrible condition and frankly unsafe (poor electricals, smoke alarm disabled etc.). There was no working wi-fi and decor was reminiscent of a 1980's Soviet backpacking hotel. Breakfast (included), was ok. Based on this experience, my advise would be 'avoid'!
Stayed 1 night in Jul 2023

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely and very central hotel
I really liked this hotel, the staff is extremely friendly and helpful, and it’s kept spotless. Excellent breakfast. I only hope they get air conditioning - I understand this is regional (other family members were at different hotels in town too) - but we happened to be there during a humid heatwave and sleeping was tricky.
Stayed 5 nights in Jun 2023

6/10 Okay

Loren

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was outstanding at this hotel. The hotel itself looks as though it requires new ownership. A lot of repairs and updates need to be made. You can tell whoever owns the hotel does not care, nor put effort into it. Where the hotel is located is outstanding! I’m walking distance and in the heart of everything to do in Tournai. So if you are not looking to spend much time in the hotel, it works. If you want to visit a beautiful Belgian city and have the same experience in the hotel as you do outside, then I would not recommend.
Stayed 5 nights in Jun 2023

10/10 Excellent

Karin, Boynton Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff, service and location.

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
I won’t to back
Not cheap for a cheap hotel. Very basic room and really uncomfortable bed. Staff wasn’t friendly
Stayed 1 night in Aug 2021

8/10 Good

Verified traveler

Stayed 2 nights in May 2021

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were on a bike trip from Amsterdam to Paris, and Tournai was the first town where we felt a little uncomfortable with youth hanging out along the river--broken glass etc. The only town besides Paris with a visible homeless population. The room was not clean, especially the bathroom. Lots of mold, including on the shower curtain. would not stay again.
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the city centre. Might be a problem if your driving. But for motocycles no problem and space around the back and locked at nght. Morning breakfast was excellent. Staff as helpfull. No problems.
Stayed 3 nights in Apr 2019
Response from Grazia Vecchio on May 3, 2019
Thank you for your nice comment. It's a pleasure to see you again. Grazia Vecchio Co-manager

6/10 Okay

Sharon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Disappointing
The staff on reception were very pleasant and spoke English. As we arrived after 5pm we were able to park in the square in front of the hotel for free until 9am the next morning. In general the hotel is old and in need of some refurbishment. The room and bathroom were small but clean. The bed was not comfortable as it sagged in the middle. Also the hairdryer got very hot but didn’t blow any air which is a fire hazard which we reported to reception. The location is good, close to the cathedral and main square.
Stayed 1 night in Apr 2019
Response from Nabil on Apr 23, 2019
Dear Sharon, Thanks for your recommondation. Best Regards

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended for 1-2 nights.
Overall was good. Location is perfect walking distance from the center. Room was small but its fine for couple of nights. Room and bathroom was clean. Stuff at Reception very friendly and helpful. Took only 2 mins to come up and respond. I recommend it for 1-2 nights
Stayed 1 night in Dec 2018

8/10 Good

Jane, SW England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff whose English came to the rescue when our French occasionally failed. Perfect location and feasible for the traveller in a wheelchair, as long as able to transfer (my chair is wider than usual and the doorway to the en suite was just a little too narrow).
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Characterful like a quirky old friend.
Nice, old-fashioned hotel bang in the centre of town. Lots of character, but not super luxury. Suited me perfectly.
Stayed 2 nights in Sep 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great experience , really simple and calm place .
Stayed 1 night in Sep 2018

8/10 Good

Lars Kæstel

Liked: Cleanliness, staff & service
Fair
Good for the price.
Stayed 5 nights in Aug 2018

8/10 Good

John

Liked: Cleanliness, staff & service
Good value for money in the centre of Tournai
Excellent central location. Parked for free just outside, the €1 per hour after 9am. It’s a fairly old hotel, so no aircon, which was a shame as it was extremely hot! However, they did provide a fan. On the whole, for a brief stay in Tournai, the hotel is good value for money.
Stayed 1 night in Aug 2018

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Nice hotel, bad week
Was a nice location and an alright hotel, just the visit sucked as my girlfriend Stella cheated on me haha

4/10 Poor

Andrew

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Christmas stay
Great location but very old and dated rooms. Staff were frendly and nice.
Stayed 2 nights in Dec 2017

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

8/10 Good

chuck, austin, tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location If you don't sleep early
We arrived by bicycle and were well accommodated with a place to store the bike etc. The hotel is amidst several bars which is nice if you care to visit the bars but it was very noisy on a Friday night until ~2 AM or so. The room was pretty hot when we arrived (as if from a source (kitchen?) below, but cooled quickly with windows open. our room faced the piazza where the bars are and with window open, it was super loud until things closed and crowds cleared out. The bars were mostly frequented by 20 somethings..
view out our hotel window
front entrance

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

10/10 Excellent

Agnès

Stayed 1 night in Oct 2023

8/10 Good

Philippe

Stayed 1 night in Sep 2023

10/10 Excellent

Cyrille

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Personnel très agréable et disponible pour rendre service. Hôtel idéalement situé à proximité de la cathédrale
Stayed 1 night in Jun 2023

8/10 Good

Cécile

Stayed 1 night in May 2023

4/10 Poor

anne

Stayed 1 night in May 2023

10/10 Excellent

Lia

Stayed 1 night in May 2023

8/10 Good

Joachim

Stayed 1 night in Apr 2023

6/10 Okay

Gunhild Marie

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hyggelig betjening, men slitent hotell
Hyggelig betjening, men slitent hotell. Oppvarmingen i rommet og tv'n fungerte ikke, og varmtvannet var borte den siste dagen. Gammelt, slitt gulvteppe på gulvene.
Stayed 6 nights in Mar 2023

4/10 Poor

mathilde

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

dominique

Stayed 1 night in Dec 2022

2/10 Terrible

Laurent

Stayed 1 night in Dec 2022

6/10 Okay

Patrice

Disliked: Room comfort
Stayed 1 night in Nov 2022

8/10 Good

anne

Stayed 1 night in Feb 2022

6/10 Okay

AAMCS

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Avis moyennement favorable hormis accueil
Accueil très sympathique , personnel tres aimable , bon service d’accueil bar petit déjeuner ,calme sur cour , bien placé, par contre l’hôtel a besoin d’être rénové, le rapport qualité prix n’est pas bon comparé à un autre hôtel ds lequel était des autres membres pour un prix similaire sans petit déjeuner mais où les chambres étaient grandes, pleines de charmes ds un hôtel bien rénové à10 mn à pied de celui ci , ici pas de couette épaisse en plein hiver , vétusté des chambres et salles de bain et du chauffage , mérite vraiment d’être rénové, pour une nuit pas bien grave mais prix devrait être ajusté en comparaison !
Stayed 1 night in Nov 2021

4/10 Poor

Mathis

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

2/10 Terrible

Yester

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Xavier

Traveled with group
Liked: Cleanliness, staff & service
Hotel simple au centre de Tournai.
Hotel simple au centre de Tournai. Personnel très aimable. Les chambres mériteraient une rénovation complète.
Stayed 1 night in Sep 2021

4/10 Poor

Atilla

Traveled with group, Business traveler
Disliked: Property conditions & facilities
Het hotel is zeer verpauperd.
Stayed 1 night in Sep 2021

6/10 Okay

Veronique

Liked: Staff & service
avis mittigé
Immeuble très vétuste, il aurait besoin d'une bonne restauration, seul point positif, l'acceuil et la gentillesse du personnel, rapport qualité prix, l'hotel est très cher par rapport a d'autres qui sont mieux classés, ok c'est en plein centre ville, mais beaucoup trop cher pour un hotel de cette classe. Point positif également, j'avais oublié ma tablette, elle m'a été restituée, un tout grand merci au personnel qui lui est vraiment nickel
Stayed 1 night in Sep 2021

6/10 Okay

Robert

Traveled with family and small children, Traveled with partner
Liked: Staff & service, property conditions & facilities
Le petit déjeuner et le calme
Stayed 1 night in Sep 2021

6/10 Okay

michel

Disliked: Room comfort
Stayed 1 night in Aug 2021

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hôtel vieillot qui gagnerait à être redécoré. Le restaurant est trop petit et il faut attendre longtemps avant qu'une table se libère pour le petit-déjeuner. Par contre le personnel est attentionné et à l'écoute.
Stayed 1 night in Aug 2021

6/10 Okay

Françoise

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2021

8/10 Good

Delphine

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Hotel plein centre, très bien situé. Bon petit dejeuner et personnel trés agréable.
Stayed 1 night in Jul 2021