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Get an overview of this hotel4-star Hakone hotel in Gora with free parking

Popular property highlights

Free self parking
Free WiFi
Multilingual staff

Location

Located in Gora, this spa hotel is within a 10-minute walk of Hakone Ropeway, Hakone Museum of Photography, and Hakone Gora Park. Hakone Meissen Antique Museum and Hakone Museum of Art are also within 15 minutes.

Hotel Features

This hotel features a bar/lounge, a sauna, and massage/treatment rooms. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers and multilingual staff are onsite.

Room Amenities

All rooms are individually decorated and feature free WiFi, free wired Internet, and free bottled water. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also find refrigerators and in-room massages.

Languages Spoken

Hotel Amenities

Hotel Amenities

Gora Tensui features a sauna, spa services, and multilingual staff. Public areas are equipped with complimentary wired and wireless Internet access. A bar/lounge is on site where guests can unwind with a drink. This Hakone hotel also offers complimentary newspapers in the lobby and an elevator (lift). Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Spa services on site 
  • Bar/lounge 
  • Luggage storage 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Front desk (limited hours) 
  • Parking (limited spaces) 
  • Spa treatment room(s) 
  • Year Built 1994 
  • Total number of rooms - 20 
  • Free self parking 
  • Number of floors - 4 
  • Free WiFi 
  • Number of buildings/towers - 1 
  • Sauna 
  • Free wired Internet 
  • Multilingual staff 
  • Free newspapers in lobby 

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Chinese
  • Japanese

Parking

Free self parking, Parking (limited spaces)

Room Amenities

  • In-room massage available 
  • Slippers 
  • Digital TV service 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired Internet 
  • Individually furnished 
  • Individually decorated 
  • Hypo-allergenic bedding available 
  • Phone 
  • Hair dryer 
  • In-room safe 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Refrigerator 
  • Free bottled water 
  • Daily housekeeping 
  • Free toiletries 
  • Bidet 

Where to Eat

Full breakfasts are available for a surcharge.

Hanadori - This restaurant specializes in Japanese cuisine and serves breakfast and dinner. Reservations are required. Open select days.

Nearby Things to Do

Recreational amenities at the hotel include a sauna.

Spa Services

  • Number of treatment rooms 2 
  • Sports massage 
  • Body treatments 
  • Facial treatments 
  • Aromatherapy treatments 
  • Massages 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 6 PM

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM
There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
Guests who book half board rate plans must check-in by 6 PM to receive dinner. No refunds will be issued for unused portion of offer. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Union Pay
No rollaway/extra beds available
No cribs (infant beds) available
Parking height restrictions apply
Debit cards not accepted

Fees

You'll be asked to pay the following charges at the property:
  • A tax is imposed by the city: JPY 150 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for full breakfast: JPY 3240 per person (approximately)
  • Late check-out fee: JPY 3240
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Gora Tensui
  • Gora Tensui Hotel
  • Tensui
  • Tensui Hotel
  • Gora Tensui Hakone Machi

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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