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Hakone Yumoto Onsen Tenseien

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Featured Image
Outdoor Spa Tub
Outdoor Spa Tub
Indoor Spa Tub
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hakone Yumoto Onsen Tenseien

Hakone Yumoto Onsen Tenseien

3.5 out of 5

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationSounji Temple10 min walk
  • Popular LocationHakone Open Air Museum13 min drive
  • Popular LocationHiryu Falls14 min drive

Choose dates to view prices

About this area

Hakone

Located in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Odawara Castle and Hakone Shrine are notable landmarks, and the area's natural beauty can be seen at Hakone Gora Park and Lake Ashi. Hakone Kowakien Yunessun and Museum of the Little Prince are not to be missed.
Popular Location

What's nearby

  • Sounji Temple - 10 min walk
  • Odawara Fishing Port - 10 min drive
  • Hakone Kowakien Yunessun - 12 min drive
  • Hakone Open Air Museum - 13 min drive
  • Hiryu Falls - 14 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive

Restaurants

  • Hatsuhana Soba Honten — 7 min walk
  • Yamasoba — 11 min walk
  • Sagamiya — 13 min walk
  • Sagamiya — 13 min walk
  • Tomoei — 5 min drive

About this property

Hakone Yumoto Onsen Tenseien

3.5-star hotel in Hakone with 24-hour front desk
This hotel features self parking, a 24-hour front desk, and a garden. WiFi in public areas is free. All 198 rooms provide free WiFi, refrigerators, and TVs. Hair dryers, safes, and desks are among the other amenities that guests will find. Bathrooms are shared.
Hakone Yumoto Onsen Tenseien offers 198 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1100 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Refrigerator

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Languages spoken

  • Japanese

Outdoors

  • Garden

Spa

  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: JPY 1100 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 72 out of 145 reviews
5 - Excellent 50%
Rating 4 - Good. 57 out of 145 reviews
4 - Good 39%
Rating 3 - Okay. 12 out of 145 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 145 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 145 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019