Hakone Yumoto Onsen Tenseien

Photo gallery for Hakone Yumoto Onsen Tenseien

Primary image
Outdoor spa tub
Outdoor spa tub
Indoor spa tub
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hakone Yumoto Onsen Tenseien

Hakone Yumoto Onsen Tenseien

3.5 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk
682 Yumoto, Ashigara-shimogun, Hakone, Kanagawa, 250-0311

Explore the area

  • Popular LocationKey Hiraga Museum8 min walk
  • Popular LocationSounji Temple10 min walk
  • Popular LocationHiryu Falls14 min drive

Choose dates to view prices

About this area


Located in Hakone, Hakone Yumoto Onsen Tenseien is in the mountains. Odawara Castle and Hakone Shrine are notable landmarks and Hakone Kowakien Yunessun is a popular area attraction. Mishima Sky Walk and Hakone Toy Museum are also worth visiting.

What's nearby

  • Key Hiraga Museum - 8 min walk
  • Sounji Temple - 10 min walk
  • Hakone Open Air Museum - 13 min drive
  • Hiryu Falls - 14 min drive
  • Hakone Kowakien Yunessun - 21 min drive

Getting around

  • Kowakidani Station - 11 min drive
  • Hakone Yumoto Station - 12 min walk
  • Narita Intl. Airport (NRT) - 114 min drive


  • Hakone Akatsukian - 4 min walk
  • Hatsuhana Soba Honten - 7 min walk
  • Nisshin Tei Honten Ramen - 9 min walk
  • Yamasoba - 11 min walk
  • Yubadon Naokichi - 11 min walk

About this property

Hakone Yumoto Onsen Tenseien

3.5-star hotel in Hakone with 24-hour front desk
This hotel features self parking, a 24-hour front desk, and a garden. WiFi in public areas is free. Bathrooms are shared.
Hakone Yumoto Onsen Tenseien offers 198 air-conditioned accommodations with safes and slippers. Guests can surf the web using the complimentary wireless Internet access. Guests have access to shared bathrooms. Bathrooms include toilets with an electronic bidet, complimentary toiletries, and hair dryers. Housekeeping is provided daily.

Languages spoken


Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 1100 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Family friendly

  • Refrigerator


  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage


  • Garden


  • Massage - Thai


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)


  • Designated smoking areas (fines apply)

Room amenities


  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains


  • Electronic bidet
  • Free toiletries
  • Hair dryer
  • Shared bathroom
  • Soap
  • Toilet paper
  • Towels


  • TV

Food and drink

  • Refrigerator


  • Desk
  • Laptop-friendly workspace
  • Safe
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: JPY 1100 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hakone Yumoto Onsen Tenseien Hotel
Tenseien Hakone
Tenseien Inn
Tenseien Inn Hakone
Tenseien Hotel Hakone-Machi
Hakone Yumoto Onsen Tenseien Hotel
Yumoto Onsen Tenseien Hotel
Hakone Yumoto Onsen Tenseien
Yumoto Onsen Tenseien
Hakone Yumoto Onsen Tenseien Hakone
Hakone Yumoto Onsen Tenseien Hotel Hakone

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 72 out of 145 reviews
5 - Excellent 50%
Rating 4 - Good. 57 out of 145 reviews
4 - Good 39%
Rating 3 - Okay. 12 out of 145 reviews
3 - Okay 8%
Rating 2 - Poor. 3 out of 145 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 145 reviews
1 - Terrible 1%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are very friendly and helpful. Beautiful garden and waterfalls.
Stayed 1 night in Nov 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do not allow for tattoos which I could not find the answer to ahead of time. If you have tattoos this would not be a great stay for you.
Stayed 1 night in Oct 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby attendant had a hard time finding Expedia.com reservation but once reservation was found everything was great, especially the outdoor onsen and massage room.
Stayed 1 night in May 2019

4/5 Good

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing, beautiful getaway
Our stay at Tenseien in Hakone was delightful! The grounds are pretty and well maintained, the onsen was perfect, and the buffet had many options. Access to the lakes, ropeway, and Fuji views was convenient, short 10 minute walk to local rail stop. The trees here in autumn are breathtaking!
Stayed 1 night in Nov 2018

2/5 Poor

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 2 nights in Dec 2018

5/5 Excellent

Stayed 2 nights in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Yumoto area
A little bit too far from the train station (15 minutes of walking) but overall this is a good relaxing hotel. Very clean since all guests must take their shoes off before entering the hotel. Nice Onsen and friendly hotel staffs.
Stayed 1 night in May 2018