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Hotel Green Plaza Hakone

Photo gallery for Hotel Green Plaza Hakone

Lobby sitting area
Hot springs
Twin Room, Non Smoking, Mountain View | In-room safe, blackout drapes, free WiFi, bed sheets

Overview of Hotel Green Plaza Hakone

Hotel Green Plaza Hakone

3.5 star property
8.6 out of 10 Excellent
8.6/10 Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
1244-2 Sengokuhara Hakone-machi, Ashigarashimo-gun, Hakone, Kanagawa-ken, 250-0631

Explore the area

  • Popular LocationŌwakudani15 min walk
  • Popular LocationHakone Ropeway3 min drive
  • Popular LocationHakone Pirate Ship4 min drive
  • AirportAtsugi Air Base (NJA)77 min drive

Room options

About this area


Located in Hakone, Hotel Green Plaza Hakone is near a train station and in the mountains. Hakone Shrine and Odawara Castle are notable landmarks, and some of the area's activities can be experienced at Hakone Gora Park and Hakone Kowakien Yunessun. Ōwakudani and Hakone Open Air Museum are two other places to visit that come recommended.

What's nearby

  • Ōwakudani - 15 min walk
  • Hakone Ropeway - 3 min drive
  • Hakone Pirate Ship - 4 min drive
  • Sengokuhara Susuki Prairie - 5 min drive
  • Pola Museum of Art - 5 min drive

Getting around

  • Kowakidani Station - 8 min drive
  • Hakone Miyanoshita Station - 10 min drive
  • Narita Intl. Airport (NRT) - 129 min drive


  • 涌わくキッチン - 17 min walk
  • 大涌谷駅食堂 - 19 min walk
  • Cafe Tune - 5 min drive
  • ごはんと板前料理銀の穂 - 7 min drive
  • 箱根九十九 - 7 min drive

About this property

Hotel Green Plaza Hakone

3.5-star hotel in the mountains
Located close to Ōwakudani and Hakone Gora Park, Hotel Green Plaza Hakone provides an outdoor public bath (no minerals), a coffee shop/cafe, and a garden. Be sure to enjoy a meal at Hananowa, the onsite buffet restaurant. Stay connected with free in-room WiFi.
Additional perks include:
  • Free self parking
  • Free train station pick-up, hot springs on site, and an elevator
  • A front-desk safe, luggage storage, and a 24-hour front desk
  • Guest reviews say good things about the helpful staff and location
Room features
All 123 rooms have comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other amenities include:
  • Bidets, free toiletries, and hair dryers
  • Refrigerators, daily housekeeping, and phones


English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle on request
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Hananowa

Things to do

  • Hot springs

Family friendly

  • In-room refrigerator


  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Wedding services


  • Garden
  • In a national park
  • In the mountains


  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)


  • Elevator


  • Designated smoking areas

Room amenities


  • Bedsheets provided
  • Blackout drapes


  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels


  • TV

Food and drink

  • Refrigerator


  • Air conditioning
  • Phone
  • Safe

Similar properties



Check-in from 3:00 PM - midnight
Minimum check-in age: 18


Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk


Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • A bathing tax, collected at the property, may be charged. The bathing tax applies to properties with hot springs and ranges from JPY 150-500 per person, per night based on local regulations. Please note that further exemptions may apply.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is not required for transportation to and from this property

Property is also known as

Green Plaza Hakone
Hotel Green Plaza
Hotel Green Plaza Hakone
Hotel Green Plaza Hakone Hotel
Hotel Green Plaza Hakone Hakone
Hotel Green Plaza Hakone Hotel Hakone

Frequently asked questions

Is Hotel Green Plaza Hakone pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Green Plaza Hakone?

As of Jun 10, 2023, prices found for a 1-night stay for 2 adults at Hotel Green Plaza Hakone on Jul 3, 2023 start from $177.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Green Plaza Hakone?

Self parking is free at this property.

What time is check-in at Hotel Green Plaza Hakone?

Check-in is from 3:00 PM - midnight. After-hours check-in is not available.

What time is check-out at Hotel Green Plaza Hakone?

Check-out is at 11:00 AM.

Where is Hotel Green Plaza Hakone located?

Situated in a national park, this hotel is 0.8 mi (1.3 km) from Ōwakudani and 3 mi (4.9 km) from Hakone Gora Park. Hakone Kowakien Yunessun and Hakone Open Air Museum are also within 6 mi (10 km).




Rating 10 - Excellent. 152 out of 315 reviews" "
" "10 - Excellent 48%
Rating 8 - Good. 118 out of 315 reviews" "
" "8 - Good 37%
Rating 6 - Okay. 36 out of 315 reviews" "
" "6 - Okay 11%
Rating 4 - Poor. 8 out of 315 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 1 out of 315 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service
Staffs were excellent and the level of service was the best I ever experienced. (I am a world traveler). Mt. Fuji view from the outdoor onsen was exceptional. Dining option was good enough for a couple of days. Traveling with Hakone region is a bit cumbersome since the ropeway stops at. The bus stop is Onsenso where the hotel provides a shuttle service to and from. Make sure to have a bus schedule ready. We spend more time on waiting for the bus or train. Onsen is old and outdated but functional. The room requires a significant update. Our group spent very little time in the room, so it was ok. Garden view from the room was great. We chose a Tadami room for an experience, but the Tadami mats were too heavy to fold and unfold every day. We just left it out during entire stay. Bathroom was tiny, but there were many public bathrooms in the building. We end up using a public bathroom in the building and washed at Onsen. Overall, for the price we paid, it was a great stay. I enjoyed all staffs at the facility. They were so helpful and pleasant. For that, I will come back to the Green Plaza Hotel if I visit Hokane again.
Stayed 2 nights in May 2023

8/10 Good


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that we can see the mount Fuji from our room and the hot spring. The view is amazing. Also, we liked that we have options to have dinner and breakfast since there is nothing around in the immediate area unless you want to take a bus or gondolas to other areas.
Stayed 1 night in May 2023

10/10 Excellent


Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Ibsen hotel. We got Mt Fuji view room which is a big bonus.
Stayed 1 night in Apr 2023

10/10 Excellent


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property. We booked a room with a private bath on the patio - and couldn't have been happier. The view of Mt. Fuji from the bath/patio was AMAZING. Our room was quiet, clean and comfortable. The included dinner was extraordinary and service was excellent. We felt like we were in our own quiet little oasis in the evening after the ropeway shuts down. Wish we would have stayed longer.
Stayed 1 night in Mar 2023

10/10 Excellent

ChungMing, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

8/10 Good

Dounia Nesrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Authentic experience of ryokan and onsen
An amazing experience of ryokan and onsen in the hotel! We really had a blast and had the chance to experience a private onsen in our room too. Food for dinner and breakfast was quite decent.
Stayed 1 night in Jan 2023

8/10 Good


Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience. Onsen was clean and traditional. The only con is I wish they had more restaurant options than the buffet or that the buffet wasn't the same everyday. Otherwise, I would visit again.
Stayed 2 nights in Jan 2023

4/10 Poor


Disliked: Cleanliness, staff & service, property conditions & facilities
Really bad experience. Wouldn’t recommend.
The hotel has a great potential, location is good once once you are there but arriving to the Hotel is terrible. The free shuttle wasn’t running when we arrived to gondola station and we needed to walk in the middle of an icy road carring our luggage, the most incredible thing is the staff didn’t really care when we got to the reception. The hotel installations are quite old and you have issues with mold all over the place, the corridor had a basket on the floor to colect dropping water from the ceilings, our bathroom was smelling really bad probably due to some sewage leak behind the toilet. The onsen was OK, just like others in the same category, however the views of the Mount Fuji are not that great as you need to stand up and take you body out of the onsen waters to see the it. Also, it is a quite lateral and partial view. So don’t expect great things here. The food was OK and restaurant staff was friendly and helpful. I felt that the food standards were also a bit low compared to other places we stayed in Japan. The worst part was the reception staff, they don’t know how to cater for international guests and they are not willing to help in your way in and out of the hotel if you are not driving your own car. So here is my recommendation, DON’T stay here if you are planning to use Hakone’s public transportation to get hotel. We actually lost 1:30 hours of our itinerary on the way out because they didn’t want to run the shuttle bus 5 minutes earlier to take us to a bus sta
Stayed 2 nights in Jan 2023

6/10 Okay


Traveled with group
Liked: Cleanliness
Good and bad experiences here. The best experience was the water quality in the hot spring. Unfortunately we couldn’t see Mt. Fuji from the outdoor tub due to cloudy weather but our skin got so smooth after the bathing. I bought a water cream that they produce there with their water. The location was good and bad. It was a short walking distance to Ubako rope way station. It is the best location if you want to visit Owakudani. However, the hotel is in the mountain. Absolutely nothing around there. We planned to have dinner at a near by restaurant but we ended up with adding the dinner charge to the room and the room rate got expensive after all. Dinner was good buffet style. We stayed in the standard western room. The beds were the worst quality ever! So old and springs were so hard. Our backs were hurting and we couldn’t sleep all night! I slept on the sofa. When I moved sheets to the sofa, I saw tears and rips on the mattress. Conclusion, I would love to go back for the day use for the hot spring but I will never stay in this hotel unless they buy new comfortable mattresses.

8/10 Good


Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn't use the onsen and not sure whether I can see this view. The room is clean, spacious but quite old.
Stayed 2 nights in Nov 2022