Nice hotel but Kaiseki dinner disappointing
Posted Aug 11, 2016
The hotel is very nice and clean. We went on a Friday during early August and stayed in the YUAN Japanese Style Room. I seem to have booked one of the last rooms in the hotel (according to Expedia) but it seemed rather empty when we stayed.
The onsens were nice and not too crowded. I didn't try the one in the hotel but, instead, opted to use the outdoor one next door (as well as the one in my room). Both were very relaxing. The in-room onsen is accompanied with the outdoor shower. I didn't realize this during booking and it wasn't the most convenient as a number of bugs were gathering around the single light (and me) during my shower. I would have preferred the shower to be inside my room (the in-room onsen is on the "balcony" outside your room).
The room itself is large and very clean. There are two TVs but they only have 5 or 6 channels all in Japanese so they weren't useful for us. The recliner is nice - it's a massaging chair (with no English instructions). Bathroom was very nice and clean. All in all, the room itself is great.
The disappointing portion of my stay was with the kaiseki dinner. The food itself was pretty good, but quality was just a notch above average. Nothing blew me away or left me wanting more. Also, the entire dinner left me still hungry (i'm 5'9, 160lbs with a normal appetite). The lady serving us was friendly but had poor English. She also left and didn't check up on us for the next course so we had to call the service desk. Very disappointing.