Ratings based on 108 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
72% of guests recommend
3.8 Room cleanliness
3.7 Service & staff
3.9 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveler

Posted Nov 21, 2016
予定外のことが起きてしまいましたが、しっかりご対応いただきました。ありがとうございます。今度はもっとゆっくり滞在したいと思います。
4 out of 5
by A verified traveler

空がキレイです。

Posted Aug 17, 2016 on Hotels
古い建物ですが、掃除が行き届いておりました。お部屋広くて快適に過ごしました。
5 out of 5
by A verified traveler

レストラン

Posted Aug 12, 2016 on Hotels
宿泊者がレストランを利用しようとしても事前予約が無いと利用できない。
4 out of 5
by A verified traveler

Posted Aug 9, 2016 on Hotels
Despite difficulty to exchange in english, people did their best to give is all information. The lobby is old style, but room are large, japanes nice living-room, clean and very confortable. You can accès to private onsen. We Spend good time.
5 out of 5
by A verified traveler from Wyoming

Very nice and comfortable

Posted Apr 25, 2016
Pros: Spacious room and clean
Cons: Information needs in English besides Japanese
Location: Was a bit confusing to find. Name of hotel only in Japanese. Was close to areas we wanted to visit
Helpful staff. Some staff spoke English. Olsen was very nice. Buffet breakfast was more than we expected.
4 out of 5
by Kwok Chu Kitty from 香港

環境很好,但交通不便。

Posted Apr 14, 2016 on Hotels
寧靜、景觀開陽、面向山谷。但是交通不方便,如駕車就沒問題。酒店內有早、晚餐供應,但是非常貴,附近很少餐廳。
3 out of 5
by A verified traveler

Posted Apr 12, 2016 on Hotels
乘巴士在小涌園站下車,再轉乘酒店提供的巴士或步行. 如在二之平之入口下車,較難找到酒店. 房間很大.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Apr 7, 2016 on Hotels
4 out of 5
by ming zhu

Posted Mar 21, 2016 on Hotels
満足です、おすすめ出来ます。
4 out of 5
by A verified traveler

Posted Feb 26, 2016 on Hotels
洋室と和室の2間だったから広くてのびのび出来ました。 しかし古さが…コンセントも壊れてる所があってとても不便でした。