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Beds were a bit soft. Pillow was a combination of japanese and western. would have prefered a more firm bed and regular pillows
Good 4* hotel in between the main tourist areas - the station / shops and Zenko-ji temple complex. Nagano is not a large city, so perfectly walkable from either location. The hotel itself was fine - staff were welcoming, and happy to converse in either Japanese or English, and check-in / out was ...
We stayed during the rainy season of June with a family of 8. Can't see much of the mountains view but the buffet dinner, Onsen and the tatami rooms were enough to keep us satisfy and rested after a long journey from Tokyo. Highlights of the dinner are Wagyu beef prepared right before the guests, ...
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