The hotel staff was amazing! They were prompt, courteous, and attentive. The problem was that the facility was very dilapidated. The stairs were filthy; the elevator floor was missing tiles and smelled; the bathroon had mold; the bathroom sink was improperly installed; the toleit did not flush well; the room smelled of smoke even though it was a nonsmoking room.
Comment from Hotel Management
Aug 19, 2016 by General Manager, Hotel Management
Thank you for taking the time to tell us about your experience at the Motel 6 - Baltimore, MD #4610. Your feedback is very important to us. At Motel 6, we strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrence. We appreciate your sharing your concerns and hope you will give us an opportunity to better serve you in the near future. Sincerely,