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Rating 10 - Excellent. 111 out of 1000 reviews" "
10 - Excellent
111
Rating 8 - Good. 136 out of 1000 reviews" "
8 - Good
136
Rating 6 - Okay. 165 out of 1000 reviews" "
6 - Okay
165
Rating 4 - Poor. 165 out of 1000 reviews" "
4 - Poor
165
Rating 2 - Terrible. 423 out of 1000 reviews" "
2 - Terrible
423
4.8/10
Cleanliness
6.2/10
Staff & service
4.0/10
Amenities
4.6/10
Property conditions & facilities
4.2/10
Eco-friendliness
Reviews
4/10 Poor
Dominique
Apr 4, 2024
Run down even after renovations
Door was questionable
No remote on arrival
Low toilet paper
Toilet barely flushed
Had to hold lever for tub water to go down ..
If u need a place to just crash, its okay
I wouldn’t recommend this place to anyone. The cigarette smile was all over. Even the bed sheet has cigarette burn. They have the cheapest hand towels in the market. The staff were nice and friendly.
The bed in the room was old and used and had a dent on the side that sunk in And they have roaches i killed at least 7 roaches. Luckily I was leaving town and will never have to deal with that again
This hotel was disgusting. There was mold on the ceiling blood on the wall no smoke detectors the TV didn't work. The bed sheet was dirty. There were roaches the size of my finger and the sink was stopped up. I didn't stay and am traumatized from this experience
Laurren
Stayed 1 night in Feb 2024
Response from TM on Feb 21, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Bugs and roaches. Couldn’t even spend the whole night. The place was really dirty and the lock was broken on our door.
sarah
Stayed 1 night in Feb 2024
Response from TM on Feb 20, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
6/10 Okay
Eriel
Business traveler
Feb 15, 2024
Liked: Amenities
Overall it was nice!!!
Eriel
Stayed 1 night in Feb 2024
Response from TM on Feb 16, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
I like that they clean the room when you stay multiple nights. I don’t like the comfort of beds they gave me a room I complained anout before the roaches was gone
But the toilet still needed to be fixed so I had a slow drain they need to do something about the multiple potholes in the parking lot
Brithney
Stayed 2 nights in Jan 2024
Response from T M on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Room looks how it was supposed too. I’m guessing someone had a party or something cause I was interrupted by loud music.Also seen multiple roaches I took photos but doesn’t look like I can post photos. Also sink head to faucet was loose
Brithney
Stayed 1 night in Jan 2024
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Roaches, very cheap bedding, more roaches, cracked peeling paint, roaches, old laminant flooring, roaches, thin walls can hear all sound in the next room
Verified traveler
Stayed 1 night in Jan 2024
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
After reading some reviews I expected it to be run down and dirty. Maybe this was a long time ago for those people but when I stayed the rooms were very clean and the staff were above and beyond pleasant. It was quiet and accommodating and couldn't ask for anything more for the price. Highly recommended.
Craig
Stayed 1 night in Jan 2024
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
8/10 Good
Craig
Jan 13, 2024
Liked: Staff & service, room comfort
Craig
Stayed 1 night in Jan 2024
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Room looks nothing like photos went to close the curtains when I first got there was greeted by a roach. Toilet kept running all night no phones BS cable Mattess had a indent of someone’s body from
Sitting there too long went to use the bathroom in the middle of the night and was greeted by more roaches
Brithney
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
10/10 Excellent
Charlene
Jan 3, 2024
Charlene
Stayed 1 night in Jan 2024
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
6/10 Okay
Breonna
Dec 31, 2023
Liked: Staff & service
Disliked: Amenities
Bed was very hard and room looked run down in some areas
Breonna
Stayed 1 night in Dec 2023
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
It was sooooooooo run-down and roaches were on the floor. The tub was filthy!!!!! The bed was small and didn't smell clean at all...i left and stayed somewhere else it was that bad. The front desk staff was awesome.
Adrian
Stayed 2 nights in Dec 2023
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
2/10 Terrible
Brian
Dec 28, 2023
Brian
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
4/10 Poor
Aaron
Dec 16, 2023
Aaron
Stayed 1 night in Dec 2023
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
6/10 Okay
Kurt
Dec 8, 2023
Liked: Staff & service
Kurt
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
My stay was terrible they gave us a ride with a lot of roaches and our shower was leaking
Joy
Stayed 1 night in Dec 2023
Response from TM on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
10/10 Excellent
Joy
Nov 28, 2023
Joy
Stayed 2 nights in Nov 2023
Response from TM on Feb 13, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
This hotel is awful old and full of roaches. I've only spend one night but it was horrible. Dont recommend
Awa
Stayed 1 night in Nov 2023
Response from TM on Dec 5, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
The worst experience I have ever had. The hotel is ran down inside on out. The stairs were rusty and smelled of human urine and feces. The first room I was given had a hole where the smoke detector was suppose to be. Hair was in the dirty grimmy bathtub. Stained sheets and pillow cases. Mice wholes everywhere. Filthy floors. Second room looks a little better but it's worst, there are roaches every where. Tired to be moved to another hotel, but was told that a third room was offered so the customer service agent could not transfer my booking ends where or refund my money. Third room there was not a surface the roaches were not on. I stayed in my car.
Verified traveler
Stayed 2 nights in Nov 2023
Response from TM on Nov 21, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Unfortunately, this is a pretty sketchy place. When we arrived, the manager was on the phone arguing with the police about kicking someone off the property and didn't pause the conversation to help us check in. The room had suspicious stains. We got locked out of our room on the second day. I may have seen someone stealing a TV from another room. I did not feel comfortable or safe.
Verified traveler
Stayed 2 nights in Nov 2023
Response from TM on Nov 18, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
2/10 Terrible
Alfreda
Traveled with partner
Nov 13, 2023
Disliked: Amenities
The property isn’t well taken care of. The bed was falling apart. There were holes in the bathroom door and tub. Roaches in the room and bathroom. The set in the bed area was cut up. I took pictures to show
Alfreda
Stayed 1 night in Nov 2023
Response from TM on Nov 14, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
6/10 Okay
MASSA
Nov 9, 2023
MASSA
Stayed 1 night in Nov 2023
Response from TM on Nov 30, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely
2/10 Terrible
Riley
Nov 6, 2023
Riley
Stayed 3 nights in Nov 2023
8/10 Good
Lindsey
Nov 5, 2023
Liked: Staff & service, room comfort
Disliked: Cleanliness
Lindsey
Stayed 1 night in Nov 2023
Response from TM on Nov 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
The room was atrocious. Bugs everywhere I spent most of the night stomping roaches . I ultimately slept in a chair
Paris
Stayed 1 night in Nov 2023
Response from TM on Nov 7, 2023
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
Thank you for taking the time to complete our online survey regarding your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.
10/10 Excellent
Renee
Oct 28, 2023
Renee
Stayed 1 night in Oct 2023
Response from TM on Nov 4, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely