Ratings based on 818 Verified Reviews

4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Bethel Island, Ca

Posted Jan 15, 2018
We loved everything about the hotel . Went to enjoy a sister weekend. Had a fantastic time . We will be back.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
2 out of 5
by A verified traveler

Nice but noisy

Posted Jan 10, 2018
When we arrived at the hotel the water was shut off. That evening I couldn’t take a bath because the water was gross looking. Our air conditioner was so loud it woke us up all night. When we asked for some kind of compensation they said they couldn’t help us because we booked thru Expedia.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Sorry you were unhappy. We will work on these issues.
5 out of 5
Recommended
for Everyone
by A verified traveler

Well located but the Fog Horn

Posted Dec 31, 2017
Restaurants and the bay/beach are close and walkable. The fog horn goes 24/7 every 10 Seconds and it will require white noise or ear plugs to sleep through
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler from Fresno, CA

Half Moon Bay gem

Posted Dec 31, 2017
I first stayed at the Oceano when it first opened and now I’m back to celebrate NYE and my birthday. The Oceano staff is super nice and helpful. The rooms are great- comfortable beds, wonderful bathroom with deep soaking tub, fireplace and veranda to sit outside and enjoy the harbor view. I love listening to the fog horn- super relaxing! Highly recommend!!! Also, close to excellent restaurants.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 28, 2017
Beautiful hotel with friendly staff and great location. Rooms have a fireplace which makes the experience even better.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 24, 2017
Great location and loved the fireplace in the room
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler from houston

Oceanview

Posted Dec 23, 2017
My room was magnificent, had a wonderful massage and a super awesome breakfast. My only issue is that I had a seal barking on the beach. And a very muffled fog horn goes off every 10 seconds I found the earplugs in the side table last day I was there. I left my Door open because I like it extra cold but ended up having to close the door because of the seal and the foghorn this hotel is outstanding don’t let the seal or the foghorn keep you from staying here
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice hotel

Posted Dec 21, 2017
Staff was very friendly and fast check in. Nice hotel with great view.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
4 out of 5
Recommended
for Everyone
by A verified traveler from Clovis,ca

Posted Dec 13, 2017
Location: Location was great.
In checking reviews # of people said not to stay in the upfront building. My reservation said main building. However this is not what I received. Was expecting outside area which we did not have. Also coffee pot did not work and no news paper. Went to main hotel and got coffee and paper. So guess you could say we were considered second rate. Do you think this could have been that we booked through you?
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words
5 out of 5
Recommended
for Everyone
by A verified traveler from Glasgow

Lovely hotel with fantastic view of the beach

Posted Dec 9, 2017
Pros: Size and decor of room. Hotel staff were lovely
Location: Great location near the beach. Good for walks down to the pier. Great beaches for surfers.
The room was absolutely lovely. Large room, with a separate sitting area with a fireplace. Lovely balcony looking out on to the harbour. The staff were extremely polite and helpful. Definite thumbs up! Great food too.
Comment from Hotel Management
Jan 18, 2018 by Ken, Hotel Management
Thank you for your kind words