Ratings based on 146 Verified Reviews

3.5 out of 5
67% of guests recommend
3.9 Room cleanliness
3.7 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Very quiet. Clean tidy rooms. Friendly staff.

Posted Mar 14, 2017
Enjoyed the quiet....snuggle warm on a very cold weekend. Great rates.
2 out of 5
by A verified traveler from toronto

Disappointing

Posted Feb 22, 2017
Cons: Rooms, pool, restaurant
Room was cold, had to use the AC-DC to warm it up. It was noisy and did not work continuously. Pool entry was awkward, change rooms were small. And pool water was cold. I made a dinner reservation and requested a birthday cake. They forgot about the cake, did not even reserve the table. Overall, I would not go there again or recommend it to a friend
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel but knock on your room door first.

Posted Feb 15, 2017
Cons: Make sure you give rooms that aren't already occupied.
I checked in and got my room key and watched a nice ways to get to my room would have been better to drive around the building and park but parking lots were in rough shape and not cleared of snow very well. Once I got to my room I swiped the keys and went to enter when I hear someone inside. There was a couple already in the room I was given. So I had to walk all the way back to the front desk and request a new room and then walk all the way back just to be in the room next to the one I went in first. Knock before entering your own room. Other than that it was a nice hotel. Didn't offer any discount or anything for the inconvenience.
5 out of 5
Recommended
for Families
by A verified traveler

Nice resort close to Haliburton area

Posted Jan 9, 2017
We were staying one night in this resort. The staff was very nice and helpful. The room(family villa) - clean, spacious. The beds are very comfy.
Comment from Hotel Management
Jan 25, 2017 by Sandy Stevens, Hotel Management
Thank you for the positive feedback. We're glad you enjoyed your stay!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 8, 2017
Pros: close to town and area atrractions
Cons: games room
Location: XC ski, Maple Tap/Grill good food prices
Enjoyed wintery wonderland with great XC skiing nearby 5-10 mins - nice to have pool to relax in and close to town for food at restaurants or shopping
Comment from Hotel Management
Jan 25, 2017 by Sandy Stevens, Hotel Management
Thank you for your feedback. We're glad you enjoyed your stay!
3 out of 5
by A verified traveler

Great location!!

Posted Dec 20, 2016 on Hotels
Booked the basic room for two nights. It was late check in and told the hotel in advance. They gave us one of the most badly maintained room (#219) of the hotel. Now I know why they charge only $98.00. The room was next to the entrance so every time car passes you get the vibration and noise. Can hear people loading and unloading the car. The heater was so noisy that I had to switch off in few minutes and slept in the cold. The washroom fan was so loud that when it's in use it made very loud noise and disturbed everyone at sleep. The first night was horrible could sleep barely for couple of hours. I had to complain the same next day early in the morning. Knowing my problem they changed our room immediately. The new room was on the pond side which was quiet and comfortable and could spend the second night comfortably. We tried snowshoeing and cross country for the first time but there were no knowledgeable people to guide us. The restaurant and it's staff were friendly with good service. The hotel location and facilities were clean. Staff were on holiday mood so they were relaxed and friendly. I wish the first night could have been better.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
We are sorry that you were uncomfortable the first evening. We have made note of your comments and will pass them along. We are working hard to improve our facilities and maintain friendly, helpful service. All the best and we hope to see you again!
4 out of 5
by A verified traveler

comfortable, clean rooms, spacious.

Posted Dec 5, 2016 on Hotels
We arrived late so had limited time to spend at the hotel. Staff were friendly. Pool was nice. Although the full dining room was not open we were able to get food in the lounge despite our late arrival.
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for your positive feedback. We're glad you enjoyed your stay!
5 out of 5
by A verified traveler

Posted Dec 5, 2016 on Hotels
Comment from Hotel Management
Jan 25, 2017 by General Manager, Hotel Management
Thank you for taking the time to rate our hotel positively!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 2, 2016 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 23, 2016 on Hotels