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12 years of staying at this hotel, even though it's new now the quality of service is gone down, and $200 deposit per room is just too much
Aamir
Stayed 1 night in Apr 2024
Response from Jamie Bolduc - General Manager on Apr 18, 2024
Good morning and thank you for your visit and loyalty. I am sorry to hear that you feel the service experience has declined, as that is not what we wish for. The deposit you speak of, has always been our policy and standard practice. I would be happy to have a chat with you further if you wish around the specifics of your stay if you like, as I value the dialog. All the best and thank you again.
10/10 Excellent
Celine
Apr 15, 2024
Celine
Stayed 1 night in Apr 2024
Response from Jamie on Apr 16, 2024
Good evening Celine and thank you for your visit and rating. We appreciate both very much and hope to see you again.
Loved staying here, very cozy and clean, great spot, close to down town, great place to stay!
Ghazal
Stayed 3 nights in Apr 2024
Response from Jamie on Apr 14, 2024
Good afternoon Ghazal and I hope you are having a great weekend. I would like to thank you for your visit with us and for your praise. We appreciate both very much and we hope to see you again!.
Good afternoon and I hope you are having a great weekend. I would like to thank you for your visit with us and for your rating and feedback. We hope to see you again!.
Well done! Updated and clean facility. Staff made me feel welcomed. Food at the restaurant was sensational.
Arnold
Stayed 1 night in Apr 2024
Response from Jamie on Apr 5, 2024
Good morning Arnold and thank you for your visit and review. We greatly appreciate both and we are happy to hear you enjoyed your time with us. We look forward to perhaps seeing you again.
8/10 Good
Leigh
Apr 3, 2024
Leigh
Stayed 2 nights in Mar 2024
Response from Jamie on Apr 4, 2024
Good morning Leigh and thank you for your visit and feedback. We appreciate both very much and look forward to seeing you again. Best regards,
10/10 Excellent
Devin
Traveled with family and small children, Traveled with pets
Newly renovated throughout. Very nice appearance. Only downside is no microwave in the room. Had to use a common microwave in the lobby.
Thomas
Stayed 1 night in Apr 2024
Response from Jamie Bolduc - General Manager on Apr 2, 2024
Good morning Thomas and thank you for your visit and review. For future, we do have a limited number of microwaves that we can place in rooms upon request. I apologize that was not offered to you. We appreciate both very much and look forward to seeing you again. Cheers,
Beautiful rooms. Very modern and clean. 10/10 for me!
KIRSTIN
Stayed 1 night in Mar 2024
Response from Jamie on Apr 1, 2024
Good morning Kirstin and I hope you had a great Easter weekend. I would like to thank you for your visit and feedback. We appreciate both very much and look forward to seeing you again. Regards,
Good morning Samantha and I hope you had a great Easter weekend. I would like to thank you for your visit and rating. We appreciate both very much and look forward to seeing you again. Regards,
The location is great for medical appointments. There is indoor parking.
It was very clean, neat and looks good. Floors were all laminated floors.
No complaints
Gabrielle
Stayed 1 night in Mar 2024
Response from Jamie on Mar 30, 2024
Good morning and thank you for your visit and feedback. We appreciate both very much and we are happy to hear you enjoyed your stay. Happy Easter!
Pool was closed with no notice for two days
Can hear sirens at all hours (rooms not very sound proof)
Sarah
Stayed 1 night in Mar 2024
Response from Jamie Bolduc - General Manager on Mar 29, 2024
Good morning Sarah and thank you for your visit and review. We appreciate both very much. I apologize for the unplanned pool closure. That said the pool is re-open now. Thank you again and happy Easter.
Rooms were beautiful. Staff were welcoming and helpful. Pool was under construction so they offered a voucher for the restaurant. Food was delicious. Breakfast menu was great. Parking was easy.
Cassie
Stayed 1 night in Mar 2024
Response from Jamie on Mar 28, 2024
Good morning Cassie and thank you for your visit and review. We appreciate having you as our guest and for the feedback provided. We look forward to seeing you again.
Good morning Elizabeth and thank you for your rating. We appreciate it very much and look forward to seeing you again.
10/10 Excellent
Tracey
Traveled with partner
Mar 18, 2024
Clean rooms … pool…and very large tv
Tracey
Stayed 1 night in Mar 2024
Response from Jamie on Mar 19, 2024
Good morning Tracey and thank you for your rating and feedback. We appreciate your choice in staying with us and look forward to seeing you again. All the best!
Very clean, amazing staff. The only thing was my room was warm and the AC was working but not cooling down the room like most hotel AC’s do. But I would still say this is my new favourite hotel! breakfast is fantastic also!!
jaylee
Stayed 1 night in Mar 2024
Response from Jamie Bolduc - General Manager on Mar 18, 2024
Good afternoon Jaylee and thank you for your visit and review. We appreciate both very much. Please accept my apologies for the AC. I will be sure our maintenance team has a look so it can be fixed for the next guest. Thank you again and all the best!
4/10 Poor
Charlene
Traveled with partner
Mar 17, 2024
Disliked: Cleanliness, amenities
Hard mattress, walk in glass shower door almost fell on me, noisy
Charlene
Stayed 1 night in Mar 2024
Response from Jamie Bolduc - General Manager on Mar 18, 2024
Good morning Charlene and I hope you had a great weekend! Thank you for your visit and review. I am sorry to hear that you found the bed too hard. I apologize also for the shower door and noise. I will be sure to have someone look at the door to ensure it is functioning properly. All, the best and thank you again!
We had an amazing time and everyone was very helpful and friendly. We were a bit sad the hot tub was closed when we arrived without any notice. But other than that we had a great time!
Courtney
Stayed 1 night in Mar 2024
Response from Jamie on Mar 18, 2024
Good morning Courtney and I hope you had a great weekend. Please accept my apologies for the hot tub. We appreciate your business and feedback and look forward to seeing you again.
Good morning Darren and I hope you weekend is going well. Thank you for your visit and review. We appreciate both very much and look forward to perhaps seeing you again. All the best!
4/10 Poor
Tammy
Traveled with group
Mar 17, 2024
Liked: Cleanliness, staff & service
There was a loud vibration all night and I could not sleep. Not sure if our room was located be equipment
Tammy
Stayed 1 night in Mar 2024
Response from Jamie Bolduc - General Manager on Mar 17, 2024
Good morning Tammy and thank you for your visit and feedback. Please accept my sincerest apologies that your sleep experience did not meet our mutual expectation. This is not what we wish for and for that I am truly sorry. You have my assurances that we will investigate the cause so that it can be corrected for the next guest. Thank you again and all the best!
Lovely hotel, clean comfortable beds, kids had fun in the pool. Friendly helpful staff
Leanne
Stayed 1 night in Mar 2024
Response from Jamie on Mar 17, 2024
Good morning Leanne and I hope your weekend is going well. Thank you for your visit and review. We appreciate both very much and look forward to perhaps seeing you again. Cheers,
Good morning Gordon and I hope your weekend is going well. Thank you for your visit and review. We appreciate both very much and look forward to seeing you again. Regards,
10/10 Excellent
Jayden
Mar 15, 2024
Jayden
Stayed 1 night in Mar 2024
Response from Jamie on Apr 5, 2024
Good morning Jayden and thank you for your rating. We appreciate it very much and hope to see you again sometime. All the best and have a great day!
8/10 Good
Tanja
Business traveler
Mar 15, 2024
Liked: Cleanliness, staff & service
The Hotel is clean and modern.
Tanja
Stayed 1 night in Mar 2024
Response from Jamie on Mar 15, 2024
Good afternoon Tanja and thank you for your visit and rating. We appreciate both very much and look forward to having you stay with us again. Have a great weekend!
The pool was nice and private and quiet. Very clean, with a nice changing area and bathroom with a shower making it very convenient. The room was clean and all necessary amenities for an overnight stay.
BriAnna
Stayed 1 night in Feb 2024
Response from Jamie on Mar 13, 2024
Good evening and thank you for your visit and review. We appreciate both very much and look forward to seeing you again. All the best!
6/10 Okay
Candice
Mar 13, 2024
Candice
Stayed 1 night in Mar 2024
Response from Jamie on Apr 2, 2024
Good afternoon Candice and thank you for your visit and rating. We appreciate both very much. Have a great rest of the day.
Good evening and thank you for your visit with us and for the time you took to rate us. We appreciate both very much and hope to see you again!
10/10 Excellent
Shauna
Mar 12, 2024
Liked: Cleanliness
Shauna
Stayed 1 night in Mar 2024
Response from Jamie on Mar 13, 2024
Good evening Shauna and thank you for your stay with us and for the time you took to complete a review/rating. We appreciate both very much and hope to see you again.
6/10 Okay
Damian
Mar 12, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hot tub was not working. The entire week and a half I was there. I paid full price. I deliberately picked a hotel with a hot tub. I was not happy about this.
Our first room was incredibly smokey. We had to change rooms (the second room was great).
Hotel staff were great. Hotel rooms clean and comfy.
Damian
Stayed 7 nights in Feb 2024
Response from Jamie Bolduc - General Manager on Mar 12, 2024
Good afternoon Damian and thank you for your visit with us at the Atlantica Hotel Halifax. Please accept my apologies for the hot tub and the need to change rooms.
8/10 Good
Kim
Mar 11, 2024
We enjoyed our stay. Liked the location. It was clean and up dated.
Kim
Stayed 2 nights in Mar 2024
Response from Jamie on Mar 12, 2024
Good morning Kim and thank you for your visit and review. We appreciate both very much and are happy to hear you enjoyed your time with us. All the best!
10/10 Excellent
Tracey
Traveled with partner
Mar 11, 2024
View of the city and beautiful shower
Tracey
Stayed 1 night in Mar 2024
Response from Jamie on Mar 11, 2024
Good afternoon Tracey and thank you for your visit and rating. We appreciate both and look forward to seeing you again. Enjoy the rest of the day!
Great hotel, only suggestion would be if you drive a larger vehicle make arrangements before the stay.
Jason
Stayed 1 night in Mar 2024
Response from Jamie on Mar 11, 2024
Good morning and I hope you had a great weekend! Thank you for your visit and the time you took to complete a review. Thank you also for the tip on the larger vehicles, as we are limited in the number we can accommodate. We look forward to seeing you again. .
Everything was great! Staff were friendly and welcoming. Very clean and nice!
Richard
Stayed 1 night in Mar 2024
Response from Jamie Bolduc - General Manager on Mar 11, 2024
Good morning Richard and I hope you had a great weekend! Thank you for your visit and review. We appreciate both very much and look forward to seeing you again.
8/10 Good
Matthew
Traveled with family and small children, Traveled with partner, Traveled with family
Front desk was good to fix room issues. Wasn't the style of room that we had booked.
Matthew
Stayed 2 nights in Mar 2024
Response from Jamie on Mar 11, 2024
Good morning Matthew and thank you for your visit and the time you took to write a review. I apologize for the room mix up, as we always like to get it right the first time. We look forward to seeing you again if you find yourself back in the City.
8/10 Good
Renee
Mar 10, 2024
Renee
Stayed 1 night in Mar 2024
Response from Jamie on Apr 1, 2024
Good morning Renee and I hope you had a great Easter weekend. Thank you for your visit and review. We appreciate both very much and look forward to seeing you again. All the best and thank you again.
10/10 Excellent
Kirsten
Mar 10, 2024
Kirsten
Stayed 1 night in Mar 2024
Response from Jamie on Mar 30, 2024
Good morning and thank you for your rating of our hotel. We appreciate it greatly and look forward to seeing you again. Happy Easter!