Ratings based on 1,530 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston ON

Great breakfast mediocre rooms.

Posted Jul 25, 2017
Loved the breakfast menu and the patio seating. Great outdoorsy hotel. The corridors look like a dirty apartment building. Our bathroom door was broken and could not be locked. The lake view was overrated since it is not visible from the 4th floor. Near Downtown but unimpressed with lack of cleanliness
5 out of 5
Recommended
for Everyone
by A verified traveler from Newfoundland

Great hotel

Posted Jul 24, 2017
Nice hotel in a nice location. Parking is tight. There appears to be enough but it is scattered around the hotel so some of the guests park in places they shouldn't making getting out of a parking stall a little nippy if you have a large vehicle. Rooms are clean but on the small side. Everything in my room was in good working order. Breakfast was very nice and there's a beautiful view and outdoor seating. This was my second stay at this hotel and on both occasions there was someone talking loudly in the hallway at around midnight. It seems the configuration of the room and the soundproofing were not enough to muffle the sound. Not really the hotels fault for the noise just inconsiderate guests.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice hotel that is pet friendly.

Posted Jul 23, 2017
Very nice hotel that is pet friendly. Comfortable and clean rooms. Good location, not too far from downtown. Has a really good hot complementary breakfast. Would stay there again for sure!
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Jul 23, 2017
10 mins from downtown...staff was amazing and kids loved hanging out with the dog!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

excellent breakfast, helpful staff

Posted Jul 22, 2017
Cons: the tv was a little glitzy, like a bad internet connection.
location is a short drive from downtown Halifax, the breakfast buffet is excellent with hot and cold offerings and hard working staff, the front desk people are very helpful, nice location on the lake, decent indoor pool and a small gym. Rooms are a little tight but manageable. Would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location, food and very clean. Enjoyed

Posted Jul 22, 2017
Service was great. Friendly staff. Parking available. Nice location. Complimentary breakfast great. Would definitely stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Staff

Posted Jul 21, 2017
Excellent waitress could not do enough for us, friendly and efficient
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel close to the Children's hospital.

Posted Jul 15, 2017
It was a great stay, I would stay again. Lot for kids to do 😊
5 out of 5
Recommended
for Everyone
by A verified traveler from Syracuse, New York

Definitely wiuld come back

Posted Jul 15, 2017
Very pleased with our stay at the Best Western Chocolate Lake. The service from housekeeping, to registration desk, to bartenders exceeded our expectations. Chrystal and Ryan were especially helpful in recommending and directing us on best places to go and see and how to get there. We would definitely come back...and the house chocolate labrador made us feel right at home!
4 out of 5
Recommended
for Everyone
by A verified traveler from London, Ontario

Nice hotel on chocolate lake

Posted Jul 14, 2017
Staff were very friendly and helpful. Location was good and central. Breakfast on the patio overlooking the lake was very nice. Standard room was a bit small for a family of 4.