Ratings based on 262 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Other
by A verified traveler

Nice Inn.

Posted Jan 29, 2016
Pros: Large Room
Cons: Breakfast area was not kept clean during breakfast. Tables not whipped after use and garbage/recycle bins made area look unclean.
Location: Not that sort of stay
Found room to have lots of space including bathroom.
4 out of 5
Recommended
for Everyone
by A verified traveler from Yarmouth, NS

Nice hotel close to shopping district.

Posted Jan 22, 2016
Cons: It would be nice if they would have a hot tub.
The hotel was clean. The continental breakfast was good. The staff was knowledgeable about the area, It was nice and quiet.
5 out of 5
Recommended
for Everyone
by A verified traveler from Yarmouth

Posted Jan 18, 2016
We often use this hotel and have always been very pleased with our stay. Breakfast is "above and beyond" any free breakfast we have ever experienced at any other hotel. Rooms are well maintained and the entire facility is super clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to bayers lake shopping

Posted Dec 27, 2015
great location for x mas shopping near bayers lake stores
3 out of 5
by A verified traveler from Montreal

Holiday stay

Posted Dec 27, 2015
Pros: Very comfortable beds
Cons: Addressing issues directly rather than being defensive would have gone a long way to alleviating my disappointment.
While we understand it was Christmas, perhaps we should have been told of the limited housekeeping services on booking, we may have booked elsewhere, but alas it was Christmas and we would be out and about. I didn't care about a bed being made or not. When we did have a spill, we changed the bedding ourselves, only to then find that what they really meant by limited was NO housekeeping for the week. There was also no picking up of garbage or offer of where to put it, the dirty linens or towels when we got new, nothing. 2 adults, a child and 2 cats..... we had some garbage.... So when we checked out, with no how was your stay even asked, I did point out that I was disappointed in the total lack of housekeeping, and was met with a defensive "We TOLD you, it says on the sign". Well no, it doesn't exactly say that... and the remainder of the checkout in complete silence. I was not mad, not even upset, but disappointed. Being completely ignored while you charge my credit card for a 5 night stay is not acceptable customer service. Address my disappointment, not with defensiveness. I am sorry you were disappointed, or ill informed.... silence is not always golden.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Dec 19, 2015
the staff was friendly and did their job well. the hotel was pleasant as there was not a lot of noise or clattering of carts,and doors slamming. I thought the floors could be vacuumed a bit better, as well as the dusting. It wasn't dirty but I thought it could step it up a notch. Yes I would stay there again, and yes I would recommend the hotel to friends.
2 out of 5
by A verified traveler from Shelburne, NS

Posted Dec 13, 2015
Pros: - rooms was clean - beds comfortable - complimentary breakfast included - reasonable rates
Cons: In the morning there was no one at the front desk at 8:15 in the morning. I had to wait about 5 minutes for the desk clerk to show up. She told me she
Location: - shopping centres close by - close to exhibition park
- In the morning there was no one at the front desk at 8:15 in the morning. I had to wait about 5 minutes for the desk clerk to show up. She told me she was folding towels in the back and couldn't hear me calling out - The rooms are equipped with coffee machines that make one cup of coffee at a time. However - each room is allowed only 2 coffee pods. When we checked in at 3 in the afternoon I made myself a cup - this left only one coffee for the morning so I went down to the front desk to get another one. The clerk at the desk went into the manager's office and returned to tell me each room was allotted only 2 cups per day and I could get two more tomorrow! The manager then emerged from the office ... after some "discussion" I was given another coffee pod. The whole event was VERY uncomfortable. Please note that coffee is available in the lobby from a big machine without charge (this was pointed out to me) but if you prefer to make a cup or two in the privacy of your own room you will be disappointed. - On the positive side the room was clean, quiet and comfortable. The window could also be opened for a bit of fresh air.
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, NS

Stay was just....fine.

Posted Dec 10, 2015
Hotel location is quite convenient to shopping and to city. Room was very clean and comfortable. Chose this hotel due to location and breakfast included. However at 9:15, there was almost nothing left. So, we went to Tim Hortons for breakfast. Also, very limited seating! Very disappointed with breakfast experience. If you want to get on the road early, guess this would be fine.
Comment from Hotel Management
Dec 21, 2015 by Coastal Inn Halifax, Hotel Management
Thank you for your feedback as it is much appreciated. Our complimentary continental breakfast finishes at 9:30am on weekdays and 10:00 on weekends. We are sorry you found not much left. In future please do not hesitate to ask for something as we keep our pantry well stocked and we can try to bring something out to help with some requests. Thank you again for your comments as they do help us.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to amenities.

Posted Nov 17, 2015
Good location. Good variety of places to shop and eat.
Comment from Hotel Management
Nov 17, 2015 by General Manager, Hotel Management
Thank you for your comments. We are glad you found our location convenient for the shopping and restaurants!
5 out of 5
Recommended
for Everyone
by A verified traveler

very nice hotel , close to all amenities....

Posted Nov 13, 2015
Pros: close to all amenities....
Cons: more bath towels
great trip , close to a wide variety of shopping, lots restaurants ...
Comment from Hotel Management
Nov 17, 2015 by Coastal Inn Halifax, Hotel Management
We are so glad you had a great trip and enjoyed your stay with us. We hope you got a lot of shopping done and plan on returning in the future!