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Reviews of Comfort Inn Dartmouth

2.5 out of 5
Comfort Inn Dartmouth
456 Windmill Rd, Dartmouth, NS

Reviews

8.2

Very Good

Rating 10 - Excellent. 219 out of 606 reviews" "
Rating 8 - Good. 246 out of 606 reviews" "
Rating 6 - Okay. 92 out of 606 reviews" "
Rating 4 - Poor. 33 out of 606 reviews" "
Rating 2 - Terrible. 16 out of 606 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Derek, SHEDIAC

Liked: Cleanliness, staff & service, property conditions & facilities
Location was not the best but everything else was good
Stayed 1 night in Mar 2024

8/10 Good

Jonah

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
It was a good night tell someone pulled the fire alarm no falt of the hotel
Stayed 1 night in Mar 2024
Response from Mary V on Mar 25, 2024
Dear Jonah,Thank You for taking the time to review your recent stay with us. We are sorry that the fire alarm interrupted your evening. We hope you will consider staying with us again, the next time you are in the city.

10/10 Excellent

Ken

Traveled with partner
Liked: Cleanliness, staff & service
It is basic and was clean. Nice staff
Stayed 1 night in Mar 2024
Response from Mary V on Mar 23, 2024
Dear Ken,Thank you for taking the time to review your recent stay with us. We are happy to hear you had a good stay. We hope to see you again.

8/10 Good

Wayne

Traveled with partner
Liked: Staff & service, amenities
First time staying and was pleasantly surprised when we entered.The room was very clean staff were very friendly and helpful.Would stay again.
Stayed 2 nights in Mar 2024
Response from Mary V on Mar 11, 2024
Dear Wayne,Thank you for taking the time to review your recent stay with us. We are very happy to here that you enjoyed your stay. We hope to see you again soon.

8/10 Good

Julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
For a one night stay it was good. Bed was comfy, place was clean, everything was accessible. Only thing, which maybe is small, is that there was only one bedside table. I couldn't keep my phone or my glasses close or even have a glass of water close by on my side. It may be silly, but it does make a difference 😅.
Stayed 1 night in Mar 2024
Response from Mary V on Mar 11, 2024
Dear Julia,Thank You for taking the time to review your recent stay with us. It isn't silly at all. We wish we had the proper space to have 2 night stands in all our rooms. We hope that you might consider staying with us again, the next time you are in Halifax.

10/10 Excellent

Barrie, Oyster Pond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Mary V on Mar 5, 2024
Dear Barrie,Thank You for taking the time to review your recent stay with us. We are so happy that you had a great stay. We hope you will consider us again, the next time you are in the Halifax area.

6/10 Okay

Hannah

Traveled with partner
Liked: Cleanliness
.
Stayed 2 nights in Feb 2024
Response from Mary V on Feb 20, 2024
Dear Hannah,Thank you for taking the time to review your recent stay with us. We are sorry that you did not fully enjoy your stay with us. We hope you might consider staying with us again, so we can provide a more enjoyable stay.

4/10 Poor

Steve

Business traveler
Liked: Amenities
Disliked: Staff & service
Super rude and unprofessional staff . Must be under new management as I’ve stayed here several times as I own a medical clinic for veterans down the road. And have never been treated with such unprofessionally till this trip.
Stayed 1 night in Feb 2024
Response from Mary V on Feb 20, 2024
Dear Steve,Thank you for taking the time to review your recent stay with us. We apologize for the unprofessionalism and rudeness you experienced during your recent stay. This is certainly not what should be expected when visiting our hotel. We will speak with the staff, to avoid such behavior in the future. We hope you will consider staying with us again, so we can provide a more enjoyable stay.

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room. Close to our family.
Stayed 1 night in Feb 2024
Response from Mary V on Feb 20, 2024
Dear Sharon,Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay. We will share your compliment with our staff, to encourage them to continue their hard work. We hope to see you again soon.

10/10 Excellent

Candas

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean! Breakfast was also very good with lots of options. Staff were lovely.
Stayed 1 night in Feb 2024
Response from Mary V on Feb 14, 2024
Dear Candas,Thank you for taking the time to review your recent stay with us. We are so happy that you enjoyed your stay. We hope to see you again.

6/10 Okay

Baljit

Liked: Property conditions & facilities
Tv needs to be update. There must be a staff to help with luggage no body was there to help. Its hard to lift the bags to keep them upstairs on 2nd floor without help or without elevator
Stayed 2 nights in Feb 2024
Response from Mary V on Feb 12, 2024
Thank you for taking the time to review your recent stay with us. We are sorry that you did not fully enjoy your stay, but hope you might consider staying with us again in the future.

6/10 Okay

Bernard

Business traveler, Traveled with partner, Traveled with pets
Liked: Property conditions & facilities
Disliked: Cleanliness
1.coffee maker in room still had old coffee in it 2. bathroom needs work, walls and ceiling. poor finish work 3. pillows are terrible 4. we had to pay extra for a room on the first floor and we had to pay extra 25$ x2 for our pets. money grab !
Stayed 3 nights in Jan 2024
Response from Mary V on Feb 5, 2024
Dear Bernard,Thank you for taking the time to review your recent stay with us. I will speak with housekeeping to ensure the coffee pods are not left in the machines. Maintenance has just started to work on the ground floor bathrooms, replacing the wallpaper and making necessary repairs. We hope your experience will not deter you from staying through Expedia again.

10/10 Excellent

Pardeep

Stayed 1 night in Feb 2024
Response from Mary V on Mar 23, 2024
Dear Pardeep,Thank you for taking the time to review your recent stay with us. We are happy that you had a great stay. We hope to see you again soon.

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in
Stayed 1 night in Jan 2024
Response from Mary V on Jan 29, 2024
Dear Shari,Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay, We look forward to hosting you again soon.

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mary V on Jan 29, 2024
Dear Elizabeth,Thank you for taking the time to review your recent stay with us. We are happy to find that you had a good stay. We hope you will consider us again, the next time you are in the area.

8/10 Good

Kathleen, Beaver Dam

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff
Stayed 1 night in Jan 2024
Response from Mary V on Jan 26, 2024
Dear Kathleen,Thank you for taking the time to review your recent stay with us. We are glad to hear that you did enjoy your stay. We may be biased, but we think we have a Wonderful Staff as well. We hope to see you again soon.

8/10 Good

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Mary V on Jan 22, 2024
Dear Sharon,Thank you for taking the time to review your recent stay with us. We are happy to see that you did have a good stay. We hope you may consider staying with us again, the next time you are in the city.

6/10 Okay

Brittney

Business traveler
Average Inn could use some updates
Response from Mary V on Jan 19, 2024
Thank you for taking the time to review your recent stay with us. We are sorry that you didn't fully enjoy your stay. We do hope you might consider staying with us again in the future.

8/10 Good

Mark

Traveled with family and small children
Where it was seems like your in a scary area!
Stayed 1 night in Jan 2024
Response from Mary V on Jan 17, 2024
Dear Mark,Thank you for taking the time to review your recent stay with us. We are happy to see that you were satisfied with your stay, overall. It is an area that is about equal mix of residential and commercial, but is a safe area to be. We hope you might consider us again, the next time you are in the city.

10/10 Excellent

Gordon

Stayed 1 night in Jan 2024
Response from Mary V on Jan 9, 2024
Dear Gordon,Thank you for taking the time to review your recent stay with us. We are pleased to hear that you enjoyed your stay. We hope to see you again.

6/10 Okay

Mary Grace

Business traveler, Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2023
Response from Mary V on Dec 24, 2023
Thank you for taking the time to review your recent stay with us. We are sorry you didn’t fully enjoy your stay with us. We hope it will not prevent you from using Expedia again.

10/10 Excellent

dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great night sleep, and the breakfast was very good
Stayed 1 night in Dec 2023
Response from Mary V on Dec 18, 2023
Dear Dave,Thank you for taking the time to review your recent stay with us. We are so happy to hear that you had a good stay. We really appreciate your kind words, and hope to see you again soon.

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great except for the homeless guy roaming the parking lot at night.
Stayed 2 nights in Dec 2023
Response from Mary V on Dec 13, 2023
Thank you for taking the time to review your recent stay with us. We are happy to hear that the hotel met your expectations. We are sorry that you had to see the homeless person roaming the parking lot. We hope you may consider staying with us again soon.

10/10 Excellent

Judy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again
Stayed 1 night in Dec 2023
Response from Mary V on Dec 9, 2023
Dear Judy,Thank you for taking the time to review your recent stay with us. We are so happy that you enjoyed your stay with us. We hope to see you again soon.

4/10 Poor

Scott

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It’s rundown and in need of a refresh. There’s been so much smoking over the years that it can no longer be masked, even if you make the rooms non-smoking now. Also, the in-room heating/cooling system needs to be updated.
Stayed 1 night in Dec 2023
Response from Mary V on Dec 7, 2023
Dear Scott,Thank you for taking the time to review your recent stay with us. We are sorry that you did not enjoy your stay. We will have maintenance have a look at the heating/cooling system, to see if can be fixed. We hope that this experience does not deter you from staying with Expedia in the future.

6/10 Okay

Susan

Disliked: Amenities
The beds were great
Stayed 2 nights in Nov 2023
Response from Mary V on Feb 14, 2024
Dear Susan,Thank you for taking the time to review your recent stay with us. We are so happy that you enjoyed the beds. We hope for a chance to host you again soon.

10/10 Excellent

Suzanne

Good stay
Stayed 1 night in Nov 2023
Response from Mary V on Nov 28, 2023
Hi Suzanne,Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay. We hope you will consider us again, the next time you are in Halifax.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Mary V on Nov 21, 2023
Thank you for taking the time to review your recent stay with us. We are happy to see that overall you did enjoy your stay. We hope you will consider us again, the next time you are in the Halifax area.

8/10 Good

Marina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean, good breakfast.
Stayed 1 night in Nov 2023
Response from Mary V on Nov 9, 2023
Hello Marina,We appreciate you taking the time to review your recent stay with us. We are happy that you were satisfied with your stay. We hope you will consider staying with us again, the next time you are in Halifax.

8/10 Good

Megan

Stayed 2 nights in Oct 2023
Response from Mary V on Nov 28, 2023
Hi Megan,Thank you for taking the time to review your recent stay with us. We are happy to hear that overall, you are pleased with your stay. We hope to see you again.

10/10 Excellent

Parth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay.
Stayed 1 night in Oct 2023
Response from Mary V on Oct 31, 2023
Thank you for taking the time to review your recent stay at our hotel. We are so pleased to hear that you had a wonderful stay. We hope to see you again soon.

8/10 Good

Michael

Traveled with partner
Liked: Staff & service
property could use some updates carpets should be changed room was fine.
Stayed 1 night in Oct 2023
Response from Mary V on Oct 31, 2023
Thank You for taking the time to review your recent stay with us. We are happy that you were satisfied with your room. We hope you will consider us again, the next time you are in Halifax.

10/10 Excellent

marlena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and service ..
Stayed 2 nights in Oct 2023
Response from Mary V on Oct 30, 2023
Hello Marlena,Thank you for taking the time to review your recent stay with us. We are so happy that you enjoyed your stay. We hope you will consider us again, the next time you are in the city.

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Mary V on Oct 23, 2023
Thank you for taking the time to review your recent stay with us. We are happy to hear that overall, you enjoyed your stay. We hope to see you again.

4/10 Poor

Amanda

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were weird n quiet n left me feeling very judged. Tbe prople in room over ours yelled alot and then cursed at us the next morning. Bathtub had hair in it prior to our use, and there was a hakd drinkin water bottle in the fridge so obviously wasnt cleaned
Stayed 1 night in Oct 2023
Response from Mary V on Oct 16, 2023
Hello Amanda,Thank you for taking the time to review your recent stay with us. On behalf of the entire team, we wish to apologize for your upsetting experience. We do truly appreciate all reviews, and see them as a chance to learn and grown.

10/10 Excellent

Cheryl

Traveled with group
Awesome place to stay 😊😊
Stayed 1 night in Sep 2023
Response from Mary V on Oct 16, 2023
Hi Cheryl,Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay. We love to hear it. We hope to see you again soon!

8/10 Good

Gordon, Charlos Cove

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Oct 2023
Response from Mary V on Oct 16, 2023
Hello Gordon,Thank you for taking the time to review your recent stay with us. We are happy to hear that you were pleased with your stay. We hope to see you again.

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just enough. Great staff
Traveling with my brother in his wheelchair and my elderly father there was Enough room to maneuver the wheelchair around even though it was tight but we we're only there to sleep. The beds were very comfortable and the staff were very friendly until next time. HOOTS
Stayed 5 nights in Oct 2023
Response from Mary V on Oct 16, 2023
Thank you for taking the time to review your recent stay with us. We are so happy that the room was comfortable for your stay, We hope to see you again soon.

10/10 Excellent

Peri Lloyd, Springdale

Stayed 1 night in Oct 2023
Response from Mary V on Nov 9, 2023
Thank you so much for taking the time to review your recent stay with us. We are so happy to hear that you were happy with your stay. We hope to see you again soon.

2/10 Terrible

Dianne

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Found live bedbug in the morning in the bed. Took photo and dead body to manager and she did a refund for the room. Now worried that I am carrying them around in my suitcase.. Uggg!
Stayed 1 night in Oct 2023
Response from Mary V on Oct 12, 2023
Hello Dianne,I am sorry that you found a bed bug in your room, it is certainly not a great experience. I have contacted out Pest Control company and they are coming in to treat that room. Thank you for letting us know upon your check out so that we can get this taken care of, and not put anyone else in the room until it is.

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Gret stay
This hotel was very clean. Friendly and helpful staff. Free breakfast was very good.
Stayed 1 night in Oct 2023
Response from Mary V on Oct 11, 2023
Thank you for taking the time to review your recent stay with us. We are so happy to hear that you enjoyed your stay, and are very appreciative of your kind words. We hope you will consider staying with us again, the next time you are in the Halifax area.

10/10 Excellent

Sachin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2023
Response from Mary v on Oct 4, 2023
Thank You for taking the time to review your recent stay with us. We are happy to hear that you were pleased with your stay. We hope to have the chance to host you again soon.

6/10 Okay

Chakira

Liked: Property conditions & facilities
It was comfy
Stayed 1 night in Sep 2023
Response from Mary V on Oct 2, 2023
Thank you for taking the time to review your recent stay with us. We are so pleased that you found your room to be comfy, but sorry that overall you were not completely happy with your stay. We hope you might consider us again, the next time you are in the Halifax area.

10/10 Excellent

Tim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff were very friendly and quick to respond to any concerns. My wife has back issues and they quickly found a suitable chair which was delivered to our room so she was able to comfortably watch TV
Stayed 4 nights in Sep 2023
Response from Mary V on Sep 26, 2023
Hello Tim,Thank you for taking the time to review your recent stay with us. We are so pleased to hear that you had a great stay. We hope you will consider staying with us again, the next time you are in the Halifax area.

6/10 Okay

Robert

Stayed 1 night in Sep 2023
Response from Mary V on Sep 26, 2023
Hello Robert,Thank you for taking the time to review your recent stay with us. We are sorry that you did not fully enjoy your stay. We hope you might consider us again, the next time you are in the city.

10/10 Excellent

Katherine

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was really nice and the bed and sofa was comfortable.
Stayed 3 nights in Sep 2023
Response from Mary V on Sep 21, 2023
Thank you Katherine, for taking the time to review your stay. We are so pleased the hear that you enjoyed your stay. We hope you will consider us again, the next time you are in the Halifax area.

8/10 Good

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was kept well maintained despite the age of the hotel.
Stayed 2 nights in Sep 2023
Response from Mary V on Sep 20, 2023
Thank you William, for taking the time to review your recent stay with us. We are happy that you enjoyed your stay. We hope you will consider staying with us again, the next time you are in the Halifax area.

8/10 Good

Lise

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
Room is good. Location leaves to be desired.
Stayed 1 night in Sep 2023
Response from Mary V on Sep 19, 2023
Thank You for taking the time to review your recent stay with us. We are pleased to hear that the room met your expectations, though sorry if the location did not. We hope you may consider us again, the next time you are in Halifax.

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every employee was very friendly. We especially liked the breakfast worker, who really worked hard to keep all of the food options filled. AND, the breakfast was THE BEST! We had trouble with our TV at first, and the lady who came up to tell us how to work it was VERY nice and helpful. The rooms and the whole building and parking were very clean. The location was very convenient to the bridges to Halifax, to the ferry to Halifax and to local Dartmouth stores, restaurants and pubs. WE DEFINITELY WOULD RECOMMEND THIS HOTEL.
Stayed 10 nights in Sep 2023
Response from Mary V on Sep 18, 2023
Hello Jane,Thank you for taking the time to review. Thank you for your kind words. We have shared your comments with the staff. We hope to see you again soon.

8/10 Good

Dave

Liked: Cleanliness, staff & service, room comfort
Toilet problems gave us some inconvenience on the
Stayed 2 nights in Sep 2023
Response from Mary V on Sep 15, 2023
Hello Dave,Thank you for taking the time to review your recent stay with us. We are so sorry that you had some issues with the toilet. We are sorry if this put a damper on your experience. We hope you might consider us again, the next time you are in Halifax.