Rooftop terrace
Check availability

Reviews of Residence Inn by Marriott Halifax Downtown

3 out of 5
Residence Inn by Marriott Halifax Downtown
1599 Grafton St, Halifax, NS

Reviews

8.6

Excellent

Rating 10 - Excellent. 478 out of 898 reviews" "
Rating 8 - Good. 278 out of 898 reviews" "
Rating 6 - Okay. 71 out of 898 reviews" "
Rating 4 - Poor. 38 out of 898 reviews" "
Rating 2 - Terrible. 33 out of 898 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Francois

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room. Clean and central. However, very noisy in the evenings on weekends as the hotel is located right across from Rogers Square which contains several bars and pubs.
Stayed 2 nights in Apr 2024
Response from Management on Apr 16, 2024
Dear Francois,Thank you for your review. We are glad to hear you that liked our location and cleanliness at property. We look forward to welcoming you on your next visit to Halifax!

8/10 Good

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Staff is excellent!
Stayed 1 night in Apr 2024
Response from Management on Apr 12, 2024
Dear Angela,Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on you next visit!

6/10 Okay

Rena

Traveled with family
Liked: Staff & service, property conditions & facilities
Daily cleaning is not available I highly recommend cleaning staff to clean the rooms everyday and to put safes in every room for important travel documents.
Stayed 4 nights in Mar 2024
Response from Management on Apr 12, 2024
Dear Rena,Thank you for your review. Residence Inn standards for room refresh every second day however we do take guest's request for additional clean. Safes are available at frontdesk for guest use. Hope this helps. We look forward to welcome you back on your next trip to Halifax.

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Management on Apr 12, 2024
Dear Edward,Thank you for your review. We hope to welcome you back on your next visit to Halifax!

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Management on Apr 12, 2024
Dear Lisa,Thank you for your review. We would love to hear if there is anything in particular we could have done to make your stay memorable. We hope to welcome you back on your next visit to Halifax!

10/10 Excellent

Lisa

Stayed 1 night in Mar 2024
Response from Management on Apr 12, 2024
Dear Lisa,Thank you for your review. We hope to welcome you back on your next visit to Halifax!

10/10 Excellent

Raymond, Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2024
Response from Management on Mar 14, 2024
Dear Raymond,Thank you for sharing your review. We look forward to welcoming you on your next visit to Halifax.

8/10 Good

Serge

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower had very little hot water would be my biggest complain other than that its a good hotel
Stayed 2 nights in Mar 2024
Response from Management on Mar 14, 2024
Dear Serge,Thank you taking time to share your review. We have noted hotwater issue and had it fixed. We look forward to welcoming you on your next visit.

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place well located to the Neptune Theatre and a lot of the local pubs.
Stayed 1 night in Feb 2024
Response from Management on Mar 14, 2024
Dear Chris,Thank you for sharing your review. We look forward to welcoming you again on your next trip to Halifax!

6/10 Okay

Nathan

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ordered a queen size studio but only was a double
Stayed 2 nights in Feb 2024
Response from Management on Mar 14, 2024
Dear Nathan,We have reviewed your stay and you were allocated room with Queen bed. Our rooms with doubles have 2 beds in a room. Hope this helps. we look forward to welcoming you on your next visit.

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Management on Jan 25, 2024
Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on your next trip!

10/10 Excellent

Angela

Stayed 1 night in Jan 2024
Response from Management on Jan 19, 2024
Dear Angela,Thank you for your review. We are glad to hear you enjoyed staying with us. We llok forward to welcoming you back on your next visit to Halifax!

10/10 Excellent

edward

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was great- room comfortable- good exercise room room key to exercise room did not work-staff were great to open- sliding window door in room not good-
Stayed 1 night in Jan 2024
Response from Management on Jan 18, 2024
Dear Edward,We are glad to hear you enjoyed staying with us and found our staff helpful. We hope to welcome you back on your next visit to Halifax!

10/10 Excellent

Arnell

Stayed 1 night in Jan 2024
Response from Management on Jan 25, 2024
Thank you for your review. We are glad to hear you enjoyed staying with us. We look forward to welcoming you on your next trip!

10/10 Excellent

Jeff, Athens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding in all respects!!! Great facility that’s convenient and safe. A heated underground parking garage is a real plus!!! My room came equipped with kitchen utensils and appliances! I felt at home all week here!!!! I LOVE EVERYTHING about this hotel!!!
Stayed 7 nights in Dec 2023
Response from Management on Jan 9, 2024
Dear Jeff,On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon!

4/10 Poor

Megan

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Waited 20 minutes for check in because there was no staff around. We even walked around to try and find someone to help us multiple times throughout our stay. The room we stayed in was not cleaned and someone else’s food was left in the fridge.
Stayed 1 night in Dec 2023
Response from Management on Jan 11, 2024
Dear Megan,Please accept my sincere apologies for the lack of service & cleanliness of your guest suite. This is not the level of service we wish for and you have my assurances that I have followed up with the team.

10/10 Excellent

Christopher, Lower Sackville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 10, 2024
Dear Christopher, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

2/10 Terrible

Adam

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Management on Jan 11, 2024
Dear Adam,Thank you for taking the time to submit review. We would like to know more about the issues you encountered during your stay. We would like to ensure it does not happen in future. We hope you would give us another opportunity to showcase our hospitality.

6/10 Okay

Bri

Traveled with family and small children
Liked: Staff & service, amenities
We stayed for 2 nights. Room was nice, equipped with a kitchenette (full size fridge, dishwasher etc.) icemaker didn’t work however. When we entered the room upon arriving there was potato chips on floor by the bed and white residue on bathroom counter. There was no hair dryer in the bathroom?! We had to pay for parking. Staff was friendly. I woke up at 2am on the first night because of the noise from the street (people leaving the bars). In the morning I asked for a can which they delivered to the room so that helped drown out some outside noise but on the 2nd night we were woken up by the fire alarm that someone had pulled (no fault of the hotel). Breakfast was great the first morning but on the second morning there were many empty trays… Overall if you’re looking for an average room right in the middle of downtown Halifax, short walking distance to great restaurants and pubs and not worried about limited parking this is for you!
Stayed 2 nights in Dec 2023
Response from Management on Jan 11, 2024
Dear Bri,Thank you for your visit and taking the time to review. Please accept my sincere apologies for the lack of cleanliness of your guest suite and noise issues you encountered during your stay.This is not the level of service we wish for and you have my assurances that I have followed up with the team.Thank you and I apologize again.

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. We felt very safe ealking around. The only drawback was the pub across the street played LOUD music until after 2:00am. Other than that we highly recommend it.
Stayed 1 night in Dec 2023
Response from Management on Jan 11, 2024
Dear Paul,Thank you for taking the time to share your recent experience with us.We are glad to hear you enjoyed our property amenities. In your comments, you mentioned that your stay was interrupted by external noise. My hope is that all our guests experience a relaxing and peaceful stay, and I am very sorry that this wasn’t your experience.It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area.

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 1 night in Nov 2023
Response from Management on Jan 10, 2024
Dear Michael, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

4/10 Poor

Nancy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management on Jan 11, 2024
Dear Nancy,Thank you for taking time to submit review. Please accept my sincere apologies that we didnot meet your stay expectations. We would appreciate if you could share more details about you stay so we can work upon it. This is not the level of service we wish for and you have my assurances that I have followed up with the team. We hope you give us another opportunity to showcase our true hospitality.

10/10 Excellent

Noamen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on Jan 10, 2024
Dear Noamen, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

8/10 Good

Jeffrey, Prince Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and close to all downtown things to do.
Stayed 6 nights in Nov 2023
Response from Management on Jan 11, 2024
Dear Jeffery,On behalf of the entire hotel team, I want to thank you for sharing about yur stay experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room, clean and well equipped
Stayed 1 night in Nov 2023
Response from Management on Jan 10, 2024
Dear Pauline, On behalf of the entire hotel team, I want to thank you for sharing about your stay experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Regards,Anita NevrekarGeneral ManagerT: 902.422.0493 F: 902.422.0413D: 902.431.3112 C: 306.737.6037Residence Inn Halifax Downtown1599 Grafton StreetHalifax, Nova Scotia B3J 2C3

8/10 Good

Timea, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 6-night stay at this hotel. The staff was absolutely excellent – kind, helpful, and genuinely nice people. Our room was equipped with a fully stocked kitchen, which we loved. The left side of the bed was incredibly comfortable, but the right side had a noticeable dent in the middle, which was a bit disappointing. However, the bathroom was clean and comfortable to use. One thing to note is that Friday and Saturday nights can be quite noisy due to a nearby pub that hosts karaoke until 3 am. The staff offered us the option to move to a quieter room, but we decided to stay in our room. We didn't experience any music disturbance for the remainder of our stay, which was a pleasant surprise. The breakfast buffet was excellent, with a wide variety of delicious food, and the staff there was also very kind and attentive. Overall, we thoroughly enjoyed our stay and would not hesitate to stay here again in the future.
Stayed 6 nights in Oct 2023

10/10 Excellent

Lisa

Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay !! Staff very friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

2/10 Terrible

Nancy

Traveled with partner
Disliked: Staff & service
Terrible experience. Upon checkin we were told they didn’t have a room for us despite having our conf #. They were going to place us in another hotel at the other end of Halifax . We declined this as we originally booked this particular hotel as it was close to the venues we had planned to attend and needed to be within walking distance. To be placed in one much further away was unacceptable…to not have our reservation fulfilled which they had notice of was unacceptable. Cannot put into words the level of disappointment with this hotel that we feel!!!
Stayed 1 night in Oct 2023

10/10 Excellent

George Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great!
Stayed 7 nights in Sep 2023

8/10 Good

Lily

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

4/10 Poor

Mandy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The hotel was nice but it is right beside a pedestrian street that has bars open until 330am every night! So we barely slept listening to loud music and crowds until 4am every night of our stay (Friday-Tuesday). I asked the hotel staff about the noise and their response was ‘well that’s the party street’. Not sure how anyone knows this if they’ve never been to Halifax before. Book anywhere else!
Stayed 4 nights in Sep 2023

8/10 Good

lizanne

Traveled with partner
Room was very spacious.
Stayed 1 night in Sep 2023

2/10 Terrible

Tarek

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2023

6/10 Okay

MATTHEW

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
High volume of noise till 930 due to the beer garden. Not ideal for light sleeping children. Location is great. Parking available at a cost. Room prices high but include a kitchen.
Stayed 1 night in Aug 2023

10/10 Excellent

Tammy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay except for the noise level coming from the bar across the street. Just something to think about but overall a great stay and such friendly staff! Very clean property. Enjoyed the spacious room we had. Location is amazing for walking around and enjoying the downtown area.
Stayed 2 nights in Aug 2023

8/10 Good

Kristen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location! Decent breakfast
Stayed 2 nights in Aug 2023

4/10 Poor

Connie

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

6/10 Okay

Benedict

Traveled with partner
Liked: Cleanliness, staff & service
The staff was friendly and helpful. It was clean. However, it was an odd layout with light switches in odd areas. The pillows were very tired and unsupportive. I wasn’t looking for hard pillows, but something with substance. Overall it was fine it just wasn’t anything special.
Stayed 5 nights in Aug 2023

6/10 Okay

Olivia

Traveled with partner
Liked: Staff & service, amenities
Fairly affordable when comparing to other hotels in the area. Unfortunately our window backed onto “maxwell’s plum” which was a very noisy bar, even on a Sunday till late. Location was great for restaurants and shops, and harbour front. We walked everywhere. The bathroom I expected more of, there was the pink mold that grows on grout on our floor and some other mold on the caulk in the shower. Tub didn’t drain well BUT I told them at checkout as it was fine enough during our stay and they were already calling maintenance by the time I walked out the door. Overall a good stay and place to sleep
Stayed 2 nights in Aug 2023

10/10 Excellent

Ross

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a king room and the view out the window was looking into rooming house windows and a roof. No view of the street. I notified Front Desk that I was disappointed with the room and they accommodated me to another room with a great view of Halifax. The bed was comfortable and we made supper in the full kitchen. Parking is indoor and very convenient. Extra cost for parking. Staff is excellent. The complementary breakfast was spectacular. I highly recommend this property if you are staying in the Halifax area.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

4/10 Poor

Robert

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had made a reservation thru Expedia in March 2023. #90203187. Confirmation we received said room had 2 queen beds and was a studio with sofa bed. However, when we arrived had a single bed. Very unhappy with what Expedia did - changing it to one bed. Won't go thru Expedia again for reservations!
Stayed 1 night in Jun 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

Jacqueline

Stayed 4 nights in May 2023

8/10 Good

Racquel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the size of the room & a full kitchen were I can cook full meals on-site.
Stayed 2 nights in Apr 2023

6/10 Okay

Dean, Shediac Cape

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excellent location and well equipped room But- the bed was like sleeping on a slab of concrete, extremely uncomfortable. Marriott beds are usually quite comfortable so we were disappointed by this place. Lots of outside noise due to the many bars around the area. Bring ear plugs and you’ll be fine.
Stayed 1 night in Apr 2023
Response from Guest Services on May 2, 2023
Thank you for your feedback, Dean! We greatly value our customers' opinions. I have shared this information with our management team to address your concerns about the bed and exterior noise.We are also actively working with local businesses to address these concerns as well as investing in technology to reduce the amount of noise that can be heard in our rooms. We hope you will visit us again in the future after these changes to let us know what you think of the improvements!

4/10 Poor

Helene Cindy

Stayed 1 night in Apr 2023

2/10 Terrible

Devin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property room had roaches, engineering was rude. Front desk clerk seemed not to know how to process payment.
Stayed 8 nights in Mar 2023