A wonderful make-over of an older hotel
Posted Feb 6, 2017
The check-in process was easy and the staff was super-friendly, yet professional. The room we received at first was not like the one depicted in the online photos (different configuration) and we called down and the front desk attendant came up with a new key to the right kind of room right away.
The rooms are beautifully refurbished (we had seen them before) and very comfortable. Our move to the room on the eighth floor offered an expansive view of the waterfront and the harbour. We loved that we had a small kitchen area and the rain shower was wonderful. While we didn't need all of the space the suite offered, it would be perfect for a longer-term stay or for a family to share. It's all the extras of a suite, at the same price as a standard hotel room! There were even wine glasses in the kitchen so we didn't have to call down and get them brought up, which was a nice touch for celebrating a special occasion.
We ordered room-service in the afternoon from Ryan Duffy's downstairs and it was just OK. It was a little frustrating that the in-room menu did not at all match the actual menu because we took some care to decide what we wanted and then had to make our choices on the fly over the phone once we learned that nothing we had chosen was on the current menu.
The bed was heavenly and breakfast was great. So often buffet breakfasts don't hit the mark but this one was wonderful! The gentleman who offered to make us omelettes did a beautiful job! All in all, a great stay.