Ratings based on 683 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 2, 2017
Good location. Rooms are generous size. Comfortable place to stay.
Comment from Hotel Management
Mar 23, 2017 by Glenn , Hotel Management
Thanks for the reveiw. So happy to hear that our accommodations suited your needs and we look forward to your next stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from South Shore, NS

Perfect location for a meeting at BIO

Posted Jan 25, 2017
Ample parking and access. Check in was friendly and efficient. Room was clean and comfortable. Even the complimentary breakfast was adequate. I would return should there be a similar opportunity. The close proximity to the Bedford Institute made this stay really convenient.
Comment from Hotel Management
Jan 26, 2017 by Glenn , Hotel Management
Thanks NS Traveler. We're very happy you enjoyed the accommodations and breakfast while you were here.
5 out of 5
Recommended
for Everyone
by A verified traveler from Natick MA

Convenient, clean and friendly

Posted Jan 20, 2017
Pros: The best feature is the helpful and friendly staff. Another plus is decent coffee available 24 x 7 in the lobby.
Cons: The included continental buffet is nothing special. We always expect that, and my husband requires protein, so we went out for breakfast.
Location: Breakfast at Nena's (on Wyse). Good Chinese at Fan's across the street.
This was my second visit to this hotel. My husband and I stayed here a couple of years ago, and it is just as good now as it was then, plus some areas have been renovated in the interim. We appreciate the convenience of having a suite, so we can watch TV or sleep on different schedules. While small, our suite (#223) had everything we needed -- except for silverware (borrowed a fork from the buffet) and there was no freezer section in the tiny fridge (but the staff kept the freezer packs for my husband's insulin in the office area). Very satisfied with our stay -- again!
Comment from Hotel Management
Jan 23, 2017 by Glenn , Hotel Management
We appreciate your feedback and we're so happy to hear the best feature is the staff! We're glad that your second stay was just as enjoyable and we're hoping to see you again for the third visit.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 17, 2017
Pros: Good service, adequate service for a small hotel.
A comfortable, small hotel, clean, well managed. My complaints are 1) the alarm clock radio did not function. It was plugged in, displayed numbers, but the alarm could not be set, and the clock could not be set. A small feature, but a device that many depend guests depend an alarm clock to wake up. Happily, the telephone wakeup service worked well. 2) The heating system defied being set at a comfortable temperature, and was very noisy.
Comment from Hotel Management
Jan 23, 2017 by Glenn , Hotel Management
Thank you for the positive review. We will be sure to address these issues immediately with the alarm clock and heating system.
4 out of 5
Recommended
for Everyone
by A verified traveler from Kingston, ON

Nice Hotel

Posted Dec 22, 2016
This is a nice hotel, it's clean and the staff are friendly.
Comment from Hotel Management
Jan 10, 2017 by Glenn , Hotel Management
Thanks Dan. We appreciate the review and we hope that you're back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and quiet for my wife who had treatments in h

Posted Dec 19, 2016
Pros: Have stayed here numerous times and it is always good
Needed quiet place for wife to rest between treatments. This worked out very well.
Comment from Hotel Management
Dec 20, 2016 by Glenn , Hotel Management
Thanks Rick, it's great to have you back again. We wish the best to you and your wife and hope to see you back again soon.
5 out of 5
by A verified traveler

Clean and good area

Posted Dec 15, 2016 on Hotels
Great stay. Clean.will stay there again.
Comment from Hotel Management
Dec 20, 2016 by General Manager, Hotel Management
Thanks for the review. We're glad you enjoyed your stay with us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Not easy to find.You have to look for the u haul.

Posted Dec 9, 2016
Pros: Nice breakfast.
Location: close to things if traveling in a car.Not much within walking distance.
WEnt for a shopping weekend.Room was nice enough but very warm.
Comment from Hotel Management
Dec 20, 2016 by Glenn , Hotel Management
Thanks. Unfortunately it can be difficult to locate the hotel for your first visit but we are well situated for shopping in the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay!

Posted Nov 30, 2016
Comfortable and cozy! Always a great nights sleep!
Comment from Hotel Management
Dec 20, 2016 by Glenn , Hotel Management
Thanks for the excellent review!
5 out of 5
Recommended
for Everyone
by A verified traveler from newfoundland

Quite even though you are in busy area

Posted Nov 29, 2016
I will be staying here again on my next visit. Enjoyed my stay. Large room for small price.