Scandic Hallandia in Halmstad, Sweden
Posted Mar 21, 2012 on Hotels
Nice hotel, comfortable room, good location, but...
... lousy service.
We had dinner in the restaurant. food was good, but waiting sucks. When we had finished eating, our waitress had already left. A very rude young man delivered our bill after a long long waiting.
When checking out the girl at reception did not recognize our payment -which was email confirmed by hotels.com. We had to pay another time. She insisted that she has it right, "in our system errors are impossible". Later same day someone called and said they will return the other payment. No apologies of course.