Comfortable modern hotel on a traditional model
Posted Mar 7, 2016
We arrived from Cat Ba island, wondering if we had made a mistake in stopping for two nights in Haiphong before co tinting to Hanoi. As soon as we entered the hotel, we knew we would enjoy it here. The staff were so welcoming, and really seemed to care about our experience of the hotel and of the city. They recommended an excellent harbourside fish restaurant (try it if you're feeling adventurous), gave us good tips for an independent walking tour of the city, and even arranged for us to have a privileged view from the roof! This is not a tourist town, and the hotel appears mainly aimed at business people, but we were made very comfortable here and could not fault the services and facilities. A few minor gripes: I could hear the TV from the next door room early one morning, the ambient music was a bit annoying (hip-hop at breakfast time?) and the restaurant certainly isn't cheap. But all in all, I would thoroughly recommend this as a welcoming, comfortable, modern and efficient hotel.
Comment from Hotel Management
Mar 9, 2016 by Mattf, Hotel Management
Thank you for sharing your comprehensive review of your recent stay with us.
We are delighted to see that your overall stad has been a enjoyable one and you have been able to explore some of the hidden gems within Hai Phong.
We much appreciate your constructive points on how we can improve our services and do hope we have the opportunity in the future to welcome you back.