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Get an overview of this hotelFamily-friendly Halong hotel in Bai Chay with full-service spa

Location

This family-friendly Halong hotel is located by the sea, within 1 mi (2 km) of Sun World Ha Long Park and Cho Bai Chay. Ha Long Night Market is 2.1 mi (3.4 km) away.

Hotel Features

A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.

Room Amenities

All 225 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and coffee makers. Guests will also find balconies, 24-hour room service, and minibars.

Hotel Amenities

Popular property highlights

Free self parking
Free WiFi
Restaurant
Outdoor pool
Babysitting or childcare (surcharge)

Hotel Amenities

In addition to a full-service spa, Novotel Ha Long Bay features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

Event facilities measuring 4090 square feet (380 square meters) include meeting rooms. This family-friendly hotel also offers a children's pool, spa services, and a terrace. For a surcharge, a roundtrip airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Novotel Ha Long Bay has designated areas for smoking.

  • Babysitting or childcare (surcharge) 
  • Airport transportation (surcharge) 
  • Number of floors - 11 
  • ATM/banking 
  • Breakfast available (surcharge) 
  • 24-hour front desk 
  • Number of bars/lounges - 2 
  • Coffee shop or café 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Fitness facilities 
  • Full-service spa 
  • Designated smoking areas 
  • Pool umbrellas 
  • Tours/ticket assistance 
  • Free wired high-speed Internet 
  • Computer station 
  • Luggage storage 
  • Shopping on site 
  • Total number of rooms - 225 
  • Spa treatment room(s) 
  • Multilingual staff 
  • Terrace 
  • Poolside bar 
  • Porter/bellhop 
  • Free self parking 
  • Conference space size (meters) - 380 
  • Number of meeting rooms - 5 
  • Conference space size (feet) - 4090 
  • Spa services on site 
  • Outdoor pool 
  • Coffee/tea in common areas 
  • Television in common areas 
  • Free newspapers in lobby 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Free WiFi 
  • Meeting rooms 6 
  • Garden 
  • Restaurant 
  • Year Built 2008 
  • Number of buildings/towers - 1 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pool  
  • Children's pool  
  • Free Wi-Fi  
  • Babysitting or childcare (surcharge)  
  • Playground on site  
  • Refrigerator  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Free self parking

Room Amenities

  • Air conditioning 
  • Phone 
  • Refrigerator 
  • Minibar 
  • Coffee/tea maker 
  • Private bathroom 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • Slippers 
  • Bathtub or shower 
  • Iron/ironing board 
  • In-room safe 
  • Balcony 
  • Free bottled water 
  • Satellite TV service 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Blackout drapes/curtains 
  • Daily housekeeping 
  • Room service (24 hours) 
  • Free cribs/infant beds 
  • Connecting/adjoining rooms available 
  • Rollaway/extra beds (surcharge) 
  • LCD TV 
  • Desk 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.

Square restaurant - This poolside restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Lobby Lounge Bar - This poolside bar specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Poolside bar - This poolside bar serves brunch, lunch, and dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby 
  • Hiking/biking trails nearby 
  • Helicopter/airplane tours on site 
  • Playground on site 
  • Boat tours nearby 

Spa Services

In Balance Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Number of treatment rooms 7 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

No pets or service animals allowed

Hotel Name

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
  • Novotel Halong Bay

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