Great hotel, exceptional staff
Posted Nov 21, 2015
I stayed here with my 2 kids for my 40th birthday, as we arrived in Hanoi too late the day before to board our junk boat so needed somewhere to stay the night.
The room was wonderful with sweeping views of the bay as promised. There is a lot of construction happening out the front and a new adventure park being built, but that didn't bother us, but it's why they lost one star for comfort (there was a bit of construction noise at around 4 or 5am).
The room was clean and really comfortable. The food was delicious in the buffet but what really made our overnight stay special was the staff - they were so friendly and went out of their way to make us feel special and happy, which was so nice considering it was such a big birthday.
I would highly recommend this place to anyone, considering the price too it was pretty wonderful.
Comment from Hotel Management
Dec 19, 2015 by General Manager, Hotel Management
Thank you for taking time to share your experience with us and spending your special day.
We are glad to hear that your stay was enjoyable with the cleanness of room, friendliness of our staff and the great buffet. Your kind comment on attentiveness of staff will be share with the entire team and we will keep on maintaining the quality of service and products to all of our guests.
Again, thanks for spending you 40th birthday with us and we look forward to have a change to accommodate you in the future.
Jung Hyun, Oh