Ratings based on 55 Verified Reviews

3.4 out of 5
50% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by Taimoor

the hotel was closed with we got there. there was

Posted Aug 30, 2016 on Hotels
the hotel was closed with we got there. there was no one to attend us at all.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 26, 2016 on Hotels
1 out of 5
by A verified traveler from Germany

Do not stay here

Posted Jan 9, 2016
Pros: Nothing
Cons: Everything
Location: Absolutely nothing
The hotel is very old an outdated. It is set up like a cheap beach hotel from the 80s or 90s with no beach in sight. The city center is ridiculously far away, and there is no shopping or restaurants in the immediate area. The hotel was filthy and will just make you feel completely disgusting.
4 out of 5
by Povl from Aarhus

Posted Nov 29, 2015 on Hotels
just sleeping due to early flight
5 out of 5
by A verified traveler from London

Close to airport

Posted Sep 18, 2013 on Hotels
Excellent service by staff. Extremely comfortable all round
2 out of 5
by A verified traveler

Not as ordered

Posted Jan 16, 2012 on Hotels
We just spent one night in this hotel before flying out of Hamburg airport the next morning. So the best I can say of this hotel is its location. The man in the reception was not able to speak English (even though it is near an international airport) and handed us instead a note on which some poor English tried to explain what we should do - but it was hard to understand! We have asked for a non-smoker room but got a smoker room...And I have asthma, so this really sucked. The room was fine in size and furniture was fine in "material", but spiderwebs were hanging from the ceiling and it generally needed some more cleaning.
3 out of 5
by A verified traveler from Tokyo

big room bad wifi

Posted Aug 17, 2017
The room was spacious and comfortable, but the wifi died on the second floor, so having a third floor room meant no wifi in my room, and despite mentioning this, nothing was done. It worked in the lobby a bit, but not very well, so using Google maps was pretty much out of the question. If you are just going to go there and crash or have your own wifi/internet, it's a great place. But if you're relying on wifi to contact people and make plans, this is not the place for you.
3 out of 5
Recommended
for Everyone
by A verified traveler from Stockholm

Posted Apr 30, 2017
Lungt område, vänlig personal men ingen WiFi i rummet.
2 out of 5
by A verified traveler

Finger weg

Posted Mar 28, 2017
Schmuddeliges, weg vom Schuss gelegenes Hotel... Muss nicht sein, Hamburg hat besseres zu bieten.
1 out of 5
by A verified traveler

Posted Feb 19, 2017 on Hotels
Zubuchbares Frühstück für 7 € je Person ist zu teuer und spiegelt auch die Wertigkeit annähernd nicht wieder. Lampe im Bad mit Wackelkontakt, Schäden an den Fliesen. Insgsamter Eindruck des Zimmers ist erheblich abgewohnt.