Ratings based on 1,874 Verified Reviews

4.6 out of 5
94% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 13, 2017
Superb hotel centrally located great for high end shops,although not local to many restaurants and bars if you like to stay local
4 out of 5
by A verified traveler

Not bad. Only got it for the location

Posted Jun 17, 2017
Pros: Location was great. Staff were great.
Cons: Room service menu.
Bathroom had a wierd glass wall. The "art" photos in the rooms and hallways were not nice. I have been to Sofitel London and chose this hotel based on that stay, and the location. Was disappointed. Even breakfast and roomservice menu were not nice. Staff were great though. Very helpful and spoke english. Clean rooms.
4 out of 5
by oren

This traveler left a rating score only Posted May 10, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from San Diego, CA

Would stay here again!

Posted Apr 25, 2017
Pros: Loved the proximity to shopping, restaurants, tourist attractions and city center.
Location: Close to shopping (both high end and mall). Great restaurants nearby.
Great location, friendly and helpful staff and incredibly comfortable rooms.
5 out of 5
by Jacob

This traveler left a rating score only Posted Apr 10, 2017 on Hotels
4 out of 5
by John

Posted Apr 3, 2017 on Hotels
Great. Shame there was no tea and coffee making facilities or iron in the room. But the room was great
4 out of 5
Recommended
for Everyone
by A verified traveler from R, U.K.

Great location

Posted Mar 28, 2017
A lovely modern hotel in a superb location, the Sofitel Alter Wall was the perfect place to stay for my wife's 30th. The hotel was immaculate and the staff were excellent. Marked down for discoloured sealant in the shower and no conditioner - other than that, we couldn't fault it.
5 out of 5
by Christina

This traveler left a rating score only Posted Mar 27, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 18, 2017 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 10, 2016 on Hotels