Ratings based on 1,652 Verified Reviews

4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Very Good

Posted May 17, 2017
Location is great, breakfast is great, rooms are new and nice. I would recommend the hotel to anyone
5 out of 5
Recommended
for Everyone
by A verified traveler from H

Great value

Posted May 14, 2017
The hotel is close to the harbor and Fischmatkt and a few meters from a metro stop. The neighborhood is a little seedy with strip clubs around but also some reasonably priced restaurants and shops . The rooms and accommodations were spectacular. I'd go back there any time.
5 out of 5
Recommended
for Everyone
by A verified traveler from Weston, FL

Great hotel great location

Posted May 9, 2017
Everything was perfect. Ultramodern and super comfortable. My only criticism would be that, as an elderly person, I found the bathtub dangerous to exit after showering. The staff explained that they have rooms with showers so if we return to Hamburg we would love to return here and would request a room with a shower instead of bathtub. Otherwise, perfect. 50 meters from a metro station, right on the Reeperbahn (-admittedly a little seedy , but with good nightlife and restaurants)
5 out of 5
by Tahnee

This traveler left a rating score only Posted Mar 7, 2017 on Hotels
5 out of 5
by Edward

This traveler left a rating score only Posted Feb 14, 2017 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Funky place in great location

Posted Feb 8, 2017 on Wotif
Pros: The furniture is funky and unusual. the staff is very friendly and gave great information.
Location: Located between old town and the hub of all happenings.
Cool little place, perfect for business or exploring the city.
3 out of 5
by Richard

All style and no substance

Posted Feb 5, 2017 on Hotels
A nice-looking hotel that doesn't take care of the small details. As a result it wasn't a good experience staying there. My room was cold when I arrived so I turned up the heat. It actually got colder so I asked the front desk for some help, thinking that perhaps I was doing something wrong. I was assured that the thermostat was fine so I went to bed and woke up in a cold room. The wifi was almost impossible to connect to and if you were lucky enough to get online, the signal kept dropping. In the end I gave up and used my phone as a hotspot. The bed looked great but was hard and uncomfortable. It seems that the emphasis here is on style over substance. To be honest, I would rather be in a budget hotel with decent amenities than pay extra for a stylish but freezing cold room with no wifi. I won't be returning.
5 out of 5
by Fabrice

very good accomodation

Posted Jan 26, 2017 on Hotels
very good
5 out of 5
by A verified traveler

Posted Jan 10, 2017 on Hotels
stayed one night, would definately stay again. great location great hotel and friendly staff.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 3, 2017 on Hotels