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Get an overview of this hotelFamily-friendly Hamburg hotel in Hamburg-Nord with 3 restaurants


This family-friendly Hamburg hotel is located near the airport, within 2 mi (3 km) of Lufthansa Technik AG, Stadtpark, and Planetarium Hamburg. Isemarkt and Alma Hoppes Lustspielhaus are also within 3 mi (5 km).

Hotel Features

This hotel features 3 restaurants, a full-service spa, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite.

Room Amenities

All 105 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and pillow menus.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Best Western Premier Alsterkrug Hotel features a sauna and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. Event facilities measuring 2668 square feet (248 square meters) include a conference center and conference space. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Best Western Premier Alsterkrug Hotel has designated areas for smoking.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Bar/lounge 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Computer station 
  • Concierge services 
  • Conference center 
  • Conference space 
  • Conference space size (feet) - 2668 
  • Conference space size (meters) - 248 
  • Designated smoking areas 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Free parking nearby 
  • Free WiFi 
  • Full-service spa 
  • Garden 
  • Laundry facilities 
  • Luggage storage 
  • Meeting rooms 6 
  • Multilingual staff 
  • Number of buildings/towers - 1 
  • Number of floors - 3 
  • Number of meeting rooms - 6 
  • Number of restaurants - 3 
  • Porter/bellhop 
  • Safe-deposit box at front desk 
  • Sauna 
  • Spa services on site 
  • Terrace 
  • Total number of rooms - 105 
  • Tours/ticket assistance 
  • Free use of nearby fitness center 
  • Valet parking (surcharge) 
  • Year Built 1985 

Family Friendly Amenities

  • Babysitting or childcare (surcharge)  
  • Cribs/infant beds (complimentary)  
  • Free Wi-Fi  
  • Laundry facilities  
  • Rollaway/extra beds available  
  • Soundproofed rooms  


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Valet parking (surcharge), Free parking nearby

Room Amenities

  • Access via exterior corridors 
  • Air conditioning 
  • Bathrobes 
  • Blackout drapes/curtains 
  • Climate control 
  • Free toiletries 
  • Free weekday newspaper 
  • Free cribs/infant beds 
  • Daily housekeeping 
  • Desk 
  • Espresso maker 
  • Flat-panel TV 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room massage available 
  • In-room safe (laptop compatible) 
  • Individually furnished 
  • Iron/ironing board (on request) 
  • Minibar 
  • Pay movies 
  • Pillow menu 
  • Private bathroom 
  • Rainfall showerhead 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • Satellite TV service 
  • Shower only 
  • Soundproofed rooms 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Restaurant Alsterkrug - This restaurant specializes in German cuisine and serves lunch and dinner.

Bierstube - This restaurant specializes in German cuisine and serves lunch and dinner.

Kegelbahnen - This restaurant serves dinner only.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Kayaking nearby 
  • Sailing nearby 
  • Hiking/biking trails nearby 
  • Bicycle rentals on site 

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

  • Massages 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 

Hotel Policies


Minimum check-in age is 18


Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 12 years old stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


Pets allowed, Only dogs and cats are allowed, Maximum number of pets per room 1

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

24-hour check-in


A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 18 per person (approximately)
  • Valet parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Rollaway beds are available for an additional fee
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Complimentary ticket

Book a stay in any room/rate category for travel anytime and receive the following:

  • A complimentary 3-day public transportation ticket valid in the total area of Hamburg. Guests receive further details at check-in
1 ticket per full paying person, per stay. Ticket is received at check-in. Valid anytime, subject to availability. Other restrictions may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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