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Crowne Plaza Hamburg - City Alster

Star Rating
4 out of 5

Information

Reviews

4.2 / 5Very Good
1,272 reviews

Amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Hamburger Kunsthalle
    18 min walk
  • Popular Location
    Moenckebergstrasse
    2 min drive
  • Restaurant
    Sagners
    2 min walk
  • Restaurant
    Opitz
    3 min walk
  • Airport
    Hamburg (HAM)
    13 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Deluxe Room, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Executive Room, 1 King Bed, Non Smoking

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 2
    • 1 King Bed OR 1 Queen Bed
    More details
  • Executive Room, 1 King Bed, View

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details
  • Standard Room (1 Full Bed or 2 Twin Beds)

    Room Amenities

    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Standard Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Suite, 1 King Bed

    Room Amenities

    • Sleeps 2
    • 1 King Bed
    More details

About this area

Hamburg

Located in Hamburg's Hamburg-Nord neighborhood, Crowne Plaza Hamburg - City Alster is in the city center and on the waterfront. Hamburger Kunsthalle and Miniatur Wunderland are cultural highlights, and some of the area's popular attractions include Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena. Our guests appreciate the hotel's central and quiet location.

What's nearby

  • Popular Location
    Hamburger Kunsthalle - 18 min walk
  • Popular Location
    Moenckebergstrasse - 2 min drive
  • Popular Location
    Hamburg Wholesale Market - 4 min drive
  • Popular Location
    Hamburg City Hall - 4 min drive
  • Popular Location
    Hamburg State Opera - 5 min drive

Getting around

  • Uhlandstrasse U-Bahn - 8 min walk
  • Hamburg Central Station - 19 min walk
  • Hamburg (HAM) - 21 min drive

Restaurants

  • The Restauarnt — 1 min walk
  • The Plaza — 1 min walk
  • Sagners — 2 min walk
  • Opitz — 3 min walk
  • Da Caio — 4 min walk

About this property

Crowne Plaza Hamburg - City Alster

Waterfront Hamburg hotel in Hamburg-Nord, near Hamburger Kunsthalle
A full-service spa, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space. All 285 soundproofed rooms feature free WiFi and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include premium bedding, coffee makers, and TVs.
Crowne Plaza Hamburg - City Alster offers 285 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Satellite television is provided. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Crowne Plaza Hamburg - City Alster features a full-service spa and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.
Event facilities measuring 5651 square feet (525 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and concierge services. Onsite parking is available (surcharge), along with a car charging station.
Crowne Plaza Hamburg - City Alster is a smoke-free property.
Recreational amenities at the hotel include a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Gym. The spa is equipped with a sauna.
The spa is open daily.

Policies

Check-in

Check-in time starts at 3 PM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 25 per pet, per night
  • 1 per room

Property payment types

American Express
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: EUR 26 per person (approximately)
  • Self parking fee: EUR 22 per day
  • Nearby parking fee: EUR 15 per day
  • Pet fee: EUR 25 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Parking height restrictions apply.

Property is also known as

  • Crowne Plaza Alster
  • Crowne Plaza Alster Hotel
  • Crowne Plaza Alster Hotel Hamburg City
  • Crowne Plaza Hamburg City
  • Crowne Plaza Hamburg City Alster
  • Hamburg City Alster
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg City Alster Hotel
  • Hamburg Crowne Plaza
  • Crowne Plaza Hamburg - City Alster Hotel
  • Crowne Plaza Hamburg - City Alster Hamburg
  • Crowne Plaza Hamburg - City Alster Hotel Hamburg

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking: EUR 22 per day
  • Electric car charging station
  • Parking height restrictions apply

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–11 AM on weekends: EUR 26 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Canoeing
  • Full-service spa

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Dutch
  • English
  • French
  • German
  • Spanish

Business services

  • 9 meeting rooms
  • Conference space (5651 square feet)

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available

More

  • Couples dining
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Linens
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Nearby things to do

Activities

  • Boat tours
  • Kayaking
  • Sailing

Where to eat

  • The Restauarnt – Serves breakfast and lunch daily.
  • The Plaza – Restaurant with a bar. Serves brunch, lunch, and dinner daily.

Frequently asked questions

4.2

Very Good

5 - Excellent
488
4 - Good
599
3 - Okay
149
2 - Mediocre
28
1 - Poor
8
4.4
Cleanliness
4.3
Service and Staff
3.9
Amenities
4.1
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities

Helpful staff, good breakfast and clean room. The hotel is a short walking distance from several good restaurants, and just another three or four blocks walk takes you to Hamburg's main railway station,

Stayed 4 nights in Sep 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but expensive parking

Good but expensive parking. Nice location, walking distance from the city center (if you have good legs)

Stayed 1 night in Aug 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Aug 2019

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