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4.2 / 5Very Good
593 reviews


  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant


What's nearby

  • Popular Location
    8 min walk
  • Popular Location
    Hamburger Kunsthalle
    11 min walk
  • Restaurant
    Mundfein Pizzawerkstatt
    2 min walk
  • Restaurant
    Aras Kebap
    3 min walk
  • Airport
    Hamburg (HAM)
    27 min drive

Choose dates to view prices

Book online or call:

  • Room

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Room

    Room Amenities

    • Sleeps 2
    • 2 Twin Beds
    More details

About this area


Located in Hamburg's Hammerbrook neighborhood, ibis Hamburg City is near a metro station. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Hamburger Dom and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Barclaycard Arena.

Popular Location

What's nearby

  • Moenckebergstrasse - 8 min walk
  • Hamburger Kunsthalle - 11 min walk
  • Hamburg Wholesale Market - 16 min walk
  • Hamburg City Hall - 17 min walk
  • Hamburg Cruise Center - 10 min drive

Getting around

  • Steinstrasse U-Bahn - 3 min walk
  • Hamburg Central Station - 9 min walk
  • Hamburg (HAM) - 27 min drive


  • Mundfein Pizzawerkstatt - 2 min walk
  • Aras Kebap - 3 min walk
  • Bei Hadjia - 3 min walk
  • Ilohh - 3 min walk
  • Münzburg - 3 min walk

About this property

ibis Hamburg City

3-star Hamburg hotel in Hammerbrook, walk to Moenckebergstrasse
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and a 24-hour front desk. All 252 soundproofed rooms feature free WiFi and room service. Guests will also find flat-screen TVs, hair dryers, and safes.
Ibis Hamburg City offers 252 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms. Bathrooms include showers.
This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Self parking: EUR 12 per night

Food and drink

Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 12 for adults and EUR 6 for children
1 restaurant
1 bar
Room service available

Family friendly

Dry cleaning service
Soundproofed rooms


Free newspapers in lobby
Front-desk safe

Guest services

24-hour front desk
Dry cleaning service
Luggage storage

Languages spoken


Business services

Business center




If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Wheelchair-accessible path of travel


Smoke-free property

Room amenities


Air conditioning


Hair dryer


Flat-screen TV





Check-in time starts at 3 PM


Check-out before noon


  • Pets allowed for an extra charge of EUR 8 per pet, per night
  • Dogs only
  • 1 per room

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

American Express

Important information


You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 12 for adults and EUR 6 for children (approximately)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 8 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Property is also known as

  • Ibis Hamburg City
  • Ibis Hotel Hamburg City
  • Accor Hamburg Alster
  • Ibis Hamburg Alster Hotel Hamburg
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hotel
  • ibis Hamburg City Hamburg
  • ibis Hamburg City Hotel Hamburg

Very Good

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 3 nights in Nov 2019


  • Liked: Property conditions & facilities
  • Disliked: Cleanliness, staff & service

Great location, was within 10 minute walk of the city centre and chocolate museum. We found the staff to be bit dismissive and rude when booking in, and our room was not as clean as we would've liked. However good base when spending the day travelling the city.

Stayed 3 nights in Nov 2019


  • Liked: Cleanliness
  • Disliked: Amenities

Sadly, the quality of the food in the restaurant is poor. Best option is to walk 4 minutes over to the Hyperion Hotel and eat in their restaurant!

Stayed 3 nights in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, close to train station as well as harbor area. Enjoyed the room and the breakfast. The only downside was walking through the cloud of smokers standing by the front door at all hours.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A pleasant stay

No issues - pleasant stay for business.

Stayed 2 nights in Oct 2019

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