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Room type

Superior Double or Twin Room

Max Occupancy: 2 guests (up to 2 children)

Superior Twin Room, 2 Single Beds

Max Occupancy: 2 guests

Privilege, Standard Room, 1 Queen Bed with Sofabed

Max Occupancy: 2 guests (up to 2 children)

Privilege, Standard Room, 1 Queen Bed

Max Occupancy: 2 guests

Superior Double Room, 1 Double Bed with Sofabed

Max Occupancy: 2 guests (up to 1 child)

Superior Room, 1 Queen Bed

Max Occupancy: 2 guests


Get an overview of this hotelModern Hamburg hotel 20-minute walk from city center

Main train station

Located in a business area, this Hamburg hotel is within 1.6 km (1 mi) of the main train station and major attractions such as the Moenckebergstrasse shopping street and the Rathaus (City Hall).

Floating lounge

The hotel's KAI 10 floating lounge on the Mittelkanal is the perfect place to relax with a drink, soak up the sun, and surf the Web. The Dialogue restaurant serves breakfast, and dinner.

LCD TVs, Wi-Fi

Guestrooms feature LCD TVs, complimentary wired and wireless Internet access, and minibars. Pets are permitted, and room service is available during limited hours.

Hotel Amenities

Hotel Amenities

Located in a business area along Hamburg's Mittelkanal, this contemporary hotel is about a 20-minute walk or a five-minute ride from the heart of the city.

Open from early morning with a breakfast buffet until late evening, the Dialogue restaurant showcases regional and international cuisine and fine wines in a stylish and unique setting. Room service is available during limited hours. The KAI 10 floating lounge on the Mittelkanal is open several evenings a week and serves as a unique meeting and event venue at other times. Event catering is available. The Studio M bar, open mid-morning untill late night, offers space for up to 30 people, as well as beer, cocktails, fine wines, and a variety of hot and cold snacks.

The multilingual staff speaks German, English, French, and Spanish. Mercure Hotel Hamburg City also offers a self-service business center, a 24-hour front desk, and concierge services. Guests can take advantage of complimentary wired and wireless Internet access throughout the hotel.

  • 24-hour front desk 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Business center 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Laundry facilities 
  • Luggage storage 
  • Multilingual staff 
  • Number of floors - 6 
  • One meeting room 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Sauna 
  • Self parking (surcharge) 
  • Total number of rooms - 186 
  • Tours/ticket assistance 
  • Use of nearby fitness center (discount) 

Family Friendly Amenities

  • Free Wi-Fi  
  • Laundry facilities  
  • Soundproofed rooms  


Available in all rooms: Free WiFi , Wired high-speed Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Air conditioning 
  • Cable TV service 
  • Climate control 
  • Coffee/tea maker 
  • Free newspaper 
  • Free toiletries 
  • Cribs/infant beds available 
  • Desk 
  • Free WiFi 
  • Hair dryer 
  • Hypo-allergenic bedding available 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Minibar 
  • Pay movies 
  • Room service (limited hours) 
  • Shower/tub combination 
  • Soundproofed rooms 
  • Wired high-speed Internet access (surcharge) 

Where to Eat

A breakfast buffet with hot items is served in the restaurant.

Dialogue - The hotel's restaurant, open from early morning until late evening, offers a varied breakfast menu. In the evenings, regional specialties, international dishes and fine wines can be enjoyed in a stylish and unique setting.

STUDIO M - Bar with wireless Internet access and space for up to 30 persons. Open from mid-morning until late night, the bar serves cool beers, cocktails, fine wines and a variety of hot and cold snacks.

Nearby Things to Do

Recreational amenities at the hotel include on-site bicycle rentals and boat launch, as well as running paths and a sports facility nearby. After a long day, relax in our sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Bicycle rentals on site 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible parking 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available.


Pets allowed

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


A culture and tourism tax is imposed by the city of Hamburg. This tax is already included in the room rate. Business travelers may be exempt from this tax. For further information contact the hotel using the information on the reservation confirmation or ask the hotel upon check-in.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Breakfast fee: EUR 19 per person (approximately)
  • Self parking fee: EUR 14 per day
  • Pet fee: EUR 15 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

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