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Get an overview of this hotelLuxury Hamburg hotel in Sternschanze, near St. Michaelis Church

Location

Located in Sternschanze, this luxury hotel is within 2 mi (3 km) of Schanzenpark, St. Michaelis Church, and Hamburg City Hall. Hamburger Kunsthalle and Moenckebergstrasse are also within 2 mi (3 km).

Hotel Features

Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and self parking.

Room Amenities

All 226 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. For a bit of entertainment, guests will find plasma TVs with satellite channels, and other amenities include sitting areas and room service.

Movenpick Hotel Hamburg

Hotel Amenities

Hotel Amenities

Movenpick Hotel Hamburg features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and high-speed wired and wireless Internet access is complimentary.

This 4.5-star property offers access to a 24-hour business center and a meeting room. This luxury hotel also offers spa services, a terrace, and tour/ticket assistance. Onsite parking is available (surcharge).

Movenpick Hotel Hamburg is a smoke-free property.

  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 226 
  • Number of floors - 16 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Express check-out 
  • Fitness facilities 
  • Computer station 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Luggage storage 
  • One meeting room 
  • Laundry facilities 
  • Multilingual staff 
  • Terrace 
  • Porter/bellhop 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Self parking (surcharge) 
  • 24-hour business center 
  • Sauna 
  • Shopping on site 
  • Smoke-free property 
  • Spa services on site 
  • Steam room 
  • Wedding services 
  • Tours/ticket assistance 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Premium TV channels 
  • Hypo-allergenic bedding available 
  • Separate sitting area 
  • In-room climate control (air conditioning) 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Daily housekeeping 
  • Private bathroom 
  • Designer toiletries 
  • Hair dryer 
  • Shower only 
  • Satellite TV service 
  • In-room safe 
  • Iron/ironing board (on request) 
  • Desk 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Soundproofed rooms 
  • Room service (limited hours) 
  • Pillowtop mattress 
  • Pillow menu 
  • Free cribs/infant beds 
  • Rollaway/extra beds (surcharge) 
  • Plasma TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.

Moevenpick Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Cave Bar - Onsite bar.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby 
  • Sailing nearby 
  • Bicycle rentals nearby 
  • Bicycle rentals on site 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility 
  • Accessible bathroom 
  • Roll-in shower 

Hotel Policies

Check-in

Minimum check-in age is 18

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 25 per accommodation, per night
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

You'll be asked to pay the following charges at the property:
  • A 2.79 percent city/local tax will be charged
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 23 for adults and EUR 11.50 for children (approximately)
  • Fee for in-room high-speed Internet (wired): EUR 0 per stay (rates may vary)
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 25 per accommodation, per night
  • Rollaway bed fee: EUR 40.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.


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Learn more.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
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Quiet and Convenient Stay

5 out of 5
by from Hong Kong
Posted Dec 6, 2016
Pros: 2 large mixed sauna rooms & 24 hr fitness facilities
Cons: Long queue around time of checking out, could be improved by providing fast check-out box for room card return.
Location: 1min to underground station and 15 min to town. 15min walk to range of restaurants and supermarkets.
Entrance from underground just within a minute and police cars are standby for 24 hr which offers you a sense of security. Early checked-in allowed at around 10am, which is good for a smooth schedule and carefree for luggage storage. The staff is nice.
Comment from Hotel Management
Dec 13, 2016 by Manager
Hello Jerry, Thank you very much for your kind review and for staying at our historical water tower. We are glad that you like our sauna and fitness area. It is a pity that you had a long queue time. Please be assure that we will talk to our Manager about the Check-out box. It would be nice to welcome you back again soon. Best regards, Your Mövenpick Hotel Team
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Wonderful place to stay in Hamburg

5 out of 5
by from US
Posted Nov 18, 2016
Very unique building, great staff and service, comfortable room. Location is convenient to train stop, with the hotel entrance being just across the street, and since the building is a tall brick tower it is easy to spot and find from the surrounding area.
Comment from Hotel Management
Nov 22, 2016 by Manager
Hello Susan, It was a pleasure to welcome you at our Mövenpick Hotel Hamburg and we like to thank you for your 5 star ranking. We are glad, that you like our historical water tower and the location. Hopefully we can welcome you back soon. With best regards, Your Mövenpick Hotel Team
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Angry Staff, changing reserved room

2 out of 5
by from US
Posted Nov 14, 2016
Pros: nothing much, close from shops
Cons: staff, room cleaness, rude attitude in receptionists
Location: good location near from doner and cloth shops
Hi All First, the receptionist was so rude, I explained to her that I had hard time to find the entrance, she replied simply "uh, your fault!!!" wasnt expecting such feedback after long travel time. When I went to my room, I booked a king size bed room, they provided me with two single bed room, justifying that they dont commit to 3rd party booking like "Expedia", that was really schoking and they didnt show any intention to help, they just handled me room key and asked for next visitor to approach!! I wont go to Movenpick hotel never and ever again, I have been in many hotels in Hamburg, Movenpick for sure is the worst!
Comment from Hotel Management
Nov 16, 2016 by Manager
Dear Yazan, First of all we like to thank you for your stay at the Mövenpick Hotel Hamburg and for taking the time to write this review. Your opinion is very important to us. We are deeply sorry for the inconvenience you have suffered during your stay and understand your point of view. Please be assured that we take this serious and that we will talk to our colleagues at the reception. It would be nice to welcome you back at our historical water tower and change your first impression. Best regards, Your Mövenpick Hotel Team
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5 out of 5
by
Posted Aug 3, 2016
The staff was amazing. The room was exceptionally clean and comfortable. Nice building.
Comment from Hotel Management
Aug 17, 2016 by Manager
Hello from Hamburg, We would like to thank you for staying with us and for taking your time to write this review. We will of course let our colleagues know that you complimented them and the cleanliness of our rooms. Hopefully we can welcome you back the next time you are in Hamburg. Best wishes, Your team from the Mövenpick Hotel Hamburg
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Great place to stay.

5 out of 5
by from midlands, UK
Posted Jul 31, 2016
Pros: Food, rooms, staff, location
Location: Located in a park. Near to exhibition halls. Short U-Bahn ride from centre of Hamburg
Interesting place to stay. Rooms are comfortable and quiet. Staff excellent and very helpful and courteous (and bi-lingual) and the food is of a very high standard. Easy communication links with the railway and underground close by and 15 mins from Airport by taxi and 12 mins to city centre by underground. A great place to stay for a city break and I would definitely stay here again.
Comment from Hotel Management
Aug 29, 2016 by Manager
Good morning Tim, we are very happy that you enjoyed your stay with us. It is great that you liked our rooms and that you point out our colleagues. We will be glad to welcome you again as our guest. Best wishes, Your Mövenpick Hotel Hamburg Team
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Very good hotel

5 out of 5
by from Canada
Posted Jul 23, 2016
Close to the train station, nice building, good breakfast!
Comment from Hotel Management
Jul 26, 2016 by Manager
Hello from the Mövenpick Hotel Hamburg, First of all we like to thank you for your stay in our historical water tower and for your positive review. It was nice of you to mention the location, the nice building and the good breakfast. It would be nice to welcome you back soon. With best regards, Your Mövenpick Hotel Team
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Fine hotel in a fascinating location

4 out of 5
by from SF and Paris
Posted Jul 8, 2016
Pros: Neighborhood.
Cons: In its description it should state more clearly that it a good ways from the town center.
Location: Meals and hopping, people-watching.
We had incorrectly believed that the hotel is in the town center. It is not. It is quite a walk. In fact we took the S-Bahn two stops to reach the center. HOWEVER, the GOOD NEWS is that the hotel is located in a fascinating area; far more interesting than the town center. 2/10 of a kilometer away is a series of streets overflowing with colorful cafes and bars and restaurants. We enjoyed our evenings there as well as our daytime strolls; vintage shops, furniture, clothing, etc. The Hamburg town center is nothing special. Aside from the waterfront there's little to hold your attention. Finally, the S-Bahn (subway) station is two minutes from the hotel's front door.
Comment from Hotel Management
Jul 26, 2016 by Manager
Greetings from the Mövenpick Hotel Hamburg, First of all we would like to thank you for taking your time and writing this review. We are pleased to hear that you really liked the surrounding of our hotel. We are located in the beautiful Sternschanze which is a rising part of the Hamburg city center. You can find lots of different restaurants, small shops and cafes which is perfect for a walk. The public park right next to the hotel invites you to a daytime stroll or a nice picnic. From the Hamburg central station you can either take the subway for two stops (five minutes) or walk through another beautiful park which takes around 20 minutes. We hope to welcome you back soon. Best regards, The Mövenpick Hotel Hamburg Team
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Don't use the Internet

3 out of 5
by
Posted Jan 16, 2016
The hotel is in an architecturally stunning building however it just had no soul. The rooms are akin to Holiday Inn Express. The lifts are slow and feel a little wobbly. The cave bar again should be excellent but misses the mark. It tries to be cool but sadly isn't. The best bit was check out early in the morning. When the young lady in duty asked me how much internet id used... Three types of Internet are on offer, when you would expect in this day and age it to be in the price. It's actually shameful to charge, it's like charging for turning the lights on or having a shower! 1mbps free 10mbps small charge 1,000,000,000 Mbps super heroic Internet 5x 10mbps Fixed for 24hours You can only imagine my amusement (when I was asked if the could charge 800euros for 15mins at 10mbps... A debate with the staff ensued where they smiled a lot (irritating) and I used words like, crazy, insane,bonkers bizzare and ludicrous and the reception staff tried to create a rational for why there request made sense. Needless to say I didn't pay and left not wanting to stay there again, which I won't. There are many better hotels in Hamburg go stay at one of them is my advice Forgive the spelling syntax etc in a rush
Comment from Hotel Management
Jan 20, 2016 by Manager
Hello from Hamburg, Thank you for your stay at the Mövenpick Hotel Hamburg and for your feedback which is very important for us. We also like to thank you for mentioned the special architecture of our historical water tower. It's a pity that you find that our hotel has no soul and that you didn't like the rooms with the modern and hight quality furnitcher. We like to apologies for the inconvenience you had with the internet. Unfortunately, we had problems with our internet provider. We hope that we can welcome you back and convince you from our hotel and our service. With kind regards, your Mövenpick Hotel Team
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Excellent location, outstanding service.

5 out of 5
by from Florida
Posted Aug 13, 2015
Pros: Staff, cleanliness, location.
Location: Right next to a metro station & a 5 minute walk to an outstanding shopping / nightlife area.
This hotel cares about travelers - this is one of the best hotels I've ever visited. The staff aims to please - all the time. I really can't say enough about how accommodating they are. One quick note - you need your room key to ride the elevators (fairly common), but you also need it to run the electricity in the room (very unusual - at least for Americans). Do yourself a favor & stay in this hotel.
Comment from Hotel Management
Aug 21, 2015 by Management
Greetings from Hamburg, thank you very much for staying at the Mövenpick Hotel Hamburg and for writing this great review. We are glad that you enjoyed your stay und hope that we can welcome you back soon. Kind regards, Your Mövenpick Hotel Team
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Beautiful Hotel, bundles of character!

5 out of 5
by
Posted Mar 27, 2015
Superb Hotel, with beautiful room and friendly staff. A lovely bar area under the old arches, nicely equiped Gym and a great breakfast with a great view over the City.
Comment from Hotel Management
Jun 30, 2015 by Management
Greetings from the Mövenpick Hotel Hamburg. First of all we would like to thank you for taking the time and writing this excellent review. Also we thank you for choosing us for your trip to Hamburg and for mention our friendly stuff and the beautiful room. We would love to welcome you again in our hotel soon. Best regards. Mövenpick Hotel Hamburg
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