Get an overview of this hotel4-star Hamburg hotel in Hohenfelde, near Hamburger Kunsthalle

Popular property highlights

Free WiFi
Restaurant
Business center
Laundry facilities
24-hour front desk

Location

Located in Hohenfelde, this hotel is within 1 mi (2 km) of Alster-Schwimmhalle, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 3 mi (5 km).

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a sauna, a business center, and a meeting room.

Room Amenities

All 210 soundproofed rooms provide free WiFi, free wired Internet, and sofa beds. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, room service, and LCD TVs.

 Guest Highlights

Our Guests Love
  • Good location
  • Proximity to public transit
  • Breakfast
  • Helpful staff
  • Clean guestrooms

Novotel Hamburg City Alster

Hotel Amenities

Hotel Amenities

Novotel Hamburg City Alster features a sauna and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and a meeting room. This business-friendly hotel also offers a terrace, multilingual staff, and a garden. Onsite parking is available (surcharge).

  • Sauna 
  • Fitness facilities 
  • Restaurant 
  • Bar/lounge 
  • Total number of rooms - 210 
  • 24-hour front desk 
  • Safe-deposit box at front desk 
  • Number of floors - 5 
  • Breakfast available (surcharge) 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Free WiFi 
  • Free wired Internet 
  • Business center 
  • Laundry facilities 
  • Turkish bath/Hammam 
  • One meeting room 
  • Luggage storage 
  • Multilingual staff 
  • Garden 
  • Terrace 
  • Conference space size (meters) - 240 
  • Year Built 2004 
  • Self parking (surcharge) 
  • Number of buildings/towers - 1 
  • Steam room 
  • Television in common areas 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Laundry facilities  
  • Sofa bed  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Room Amenities

  • Free cribs/infant beds 
  • Air conditioning 
  • Blackout drapes/curtains 
  • Phone 
  • Minibar 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Separate bathtub and shower 
  • Deep soaking bathtub 
  • Satellite TV service 
  • Desk 
  • Iron/ironing board (on request) 
  • In-room safe 
  • Sofa bed 
  • Free WiFi 
  • Free wired Internet 
  • Free newspaper 
  • Soundproofed rooms 
  • In-room climate control (air conditioning) 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Novotel Hamburg City Alster has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Sailing nearby 
  • Bicycle rentals nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Special check-in instructions:

Guests who book a breakfast Included rate plan receive breakfast for 2 children up to 5 years old. Additional guests are charged for breakfast. For more details, please contact the office using the information on the reservation confirmation received after booking.

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets allowed for an extra charge of EUR 10 per pet, per night

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
No rollaway/extra beds available
Parking height restrictions apply

Fees

You'll be asked to pay the following charges at the property:
  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 21 for adults and EUR 3 for children (approximately)
  • Self parking fee: EUR 18.00 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Novotel Hamburg Alster Hotel Hamburg
  • Novotel Hamburg Alster Hotel
  • Novotel Alster Hotel
  • Novotel Hamburg Alster
  • Novotel Alster
  • Hamburg Novotel
  • Novotel Hamburg City Alster Hotel

We should mention

Up to 2 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Breakfast Offer

Book a stay in any breakfast inclusive rate plan and receive free breakfast for children age 5 and younger. Children age 6-15 years old receive breakfast for EUR 3. Children age 16 and over are charged as adults.

Full details provided at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.


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