Get an overview of this hotel3.5-star Hamburg hotel in Saint Georg, near Hamburger Kunsthalle


Located in Saint Georg, this hotel is within 1 mi (2 km) of Alster-Schwimmhalle, Hamburger Kunsthalle, and Moenckebergstrasse. Hamburg City Hall and St. Michaelis Church are also within 3 mi (5 km).

Hotel Features

A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and coffee/tea in a common area are onsite.

Room Amenities

All 185 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like sofa beds and microwaves. Guests will also find minibars (stocked with some free items), separate bathtubs and showers, and coffee makers.

Novotel Suites Hamburg City

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A 24-hour business center is on site at this 3.5-star property.

High-speed wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Onsite parking is available (surcharge).

  • Fitness facilities 
  • Bar/lounge 
  • Multilingual staff 
  • Total number of rooms - 185 
  • 24-hour front desk 
  • Express check-out 
  • Number of floors - 17 
  • Elevator/lift 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Free newspapers in lobby 
  • Dry cleaning/laundry service 
  • Free wired high-speed Internet 
  • Luggage storage 
  • Express check-in 
  • Restaurant 
  • Laundry facilities 
  • Self parking (surcharge) 
  • Television in common areas 
  • Free WiFi 
  • Year Built 2002 
  • 24-hour business center 
  • Number of buildings/towers - 1 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Sofa bed  
  • Microwave  
  • Cribs/infant beds (complimentary)  


Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Self parking (surcharge)

Room Amenities

  • Rollaway/extra beds available 
  • Free cribs/infant beds 
  • Air conditioning 
  • In-room climate control (air conditioning) 
  • Phone 
  • Coffee/tea maker 
  • Free bottled water 
  • Microwave 
  • Minibar (stocked, some free items) 
  • Daily housekeeping 
  • Private bathroom 
  • Hair dryer 
  • Separate bathtub and shower 
  • In-room safe 
  • Desk 
  • Sofa bed 
  • Free local calls 
  • Satellite TV service 
  • Blackout drapes/curtains 
  • Sofa bed size 
  • Free WiFi 
  • Free wired high-speed Internet 
  • LCD TV 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.

This hotel has a restaurant on site.

Nearby Things to Do

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby 
  • Sailing nearby 


If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 3 PM


Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!


  • Pets allowed for an extra charge of EUR 10 per pet

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Parking height restrictions apply


A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: EUR 15.00 per person (approximately)
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 10 per pet
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Suite Novotel Hamburg City
  • Suite Novotel Hotel Hamburg City
  • Suite Novotel Hamburg City Hotel Hamburg
  • Suitehotel Hamburg
  • Novotel Suites Hamburg City Hotel
  • Novotel Suites Hamburg City

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

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4.1 out of 5
97% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
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Nice hotel

4 out of 5
Posted Feb 24, 2017
Nice and clean hotel . Close to the Center and public transport . Friendly staff and clean room . Defiantly would recommend. Hotel is located by train station and one stop from central station .
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5 out of 5
Posted Jan 21, 2017
Late check in, everything ready, very close to subway station, big clean rooms Always try to stay here when in Hamburg
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Great hotel. Close to metro station.

4 out of 5
by from S
Posted Jul 23, 2016
Great hotel. Close to metro station. Luggage storage available. No minibar but 24 hour "shop" in lobby. Free light breakfast (muffin and coffee). Good for families.
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Nice Hotel near U-Bahn Stations

5 out of 5
by from Los Angeles
Posted Jul 15, 2016
Pros: Location
Cons: Can make the reception area a little less claustrophobic.
Location: Hotel is only several U-Bahn stops from the biggest mall in Hamburg, Wunderland, Port of Hamburg
Hotel lobby is small so it probably would not make a good first impression. But the receptionists are extremely friendly and helpful. The rooms are big and comfortable. Parking is only $10/nt with in/out privilege. Within walking distance of 2 different U-Bahn lines so that's very convenient. Over all, this is an excellent hotel option for Hamburg, especially with the rate that we got for those 2 nights.
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My overnight stay as a handicapped couple over 77

3 out of 5
by from Durham, North Carolina
Posted Jun 15, 2016
Pros: It was just for one night and we did not have a choice.
Cons: Bell boy
Location: it was only an overnight stay
Handicapped but no bell boy to take luggage to room The wake up call and taxi booking was excellent
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Great Hotel close to the Alstersee

5 out of 5
by from London
Posted Feb 17, 2016
Pros: Room size
Cons: Nothing
Location: It is by the U-Bahn, and not so far from the Hauptbahnhof, about a 10 minute walk if you don't have much luggage. It's also a short walk to the Lake
This hotel is very conveniently located, right next to the U-Bahn station and within 5 minutes of the Alstersee which is a great place to take a walk. Rooms are big and attractively priced. Highly recommended.
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nice location, very near U station

3 out of 5
by from egypt
Posted Feb 11, 2016
Pros: location is very nice, near transportation and supper market and restaurants
Cons: breakfast variety.
only breakfast very limited and no restaurant space as we were eating at the lobby. restaurant and HK staff are nice, hotel is clean and very nice location. but hotel is only 3 stars. but fare for the paid amount. complimentary water was given only the first day.
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Good hotel with ample room facilities

4 out of 5
by from West Midlands UK
Posted Nov 25, 2015
Pros: Room facilities and location
Cons: Update soft furnishings.
Location: Location was ideal for train connections though the area at the end of the street near the main station was a little intimidating especially at night.
Hotel was in great location, close to underground station. Room facilities were good though maybe in need of a little refreshing. Good selection of continental breakfast options. We will definitely stay there again when returning to Hamburg.
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Comfortable hotel not too far from city centre.

4 out of 5
Posted Nov 23, 2015
Spacious and clean rooms. Modern bathroom . The breakfast was copious but the restaurant is quite small for such a large hotel.
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Convenient base to explore Hamburg

5 out of 5
by from Portsmouth
Posted May 15, 2015
Pros: See review
Cons: Fine as is
Location: Convenient location if you are happy to travel on the Ubahn (which is efficient, safe, clean, cheap and close). We didn't visit anything nearby.
The hotel is conveniently placed, with a Ubahn station very close, and shops and basic restaurants/cafes very near. The reception/bar/cafe provides everything we needed, although we did opt to have breakfast around the corner for half the price. Staff were helpful, with good English. The rooms were excellent, well designed, clean and quiet. The bathroom was especially good, with a separate loo, and a bath and separate shower. You can pull across a screen in the bedroom to give nominal privacy between the double bed/ bathroom, and the bed-settee and loo. The bed was firm, but comfortable. The kitchenette is handy, with a fridge, microwave, kettle and sink. It was one of the best designed rooms we have stayed in, in a hotel.
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