Ratings based on 504 Verified Reviews

4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Dallas, TX

Good location

Posted May 6, 2017
Easy access to food, shopping, sights, and train station.
Comment from Hotel Management
May 11, 2017 by Oliver Heiss, Hotel Management
Hello dear guest, many thanks for your feedback regarding your stay at our Reichshof Hamburg! It seems that your stay has been to your full satisfaction and we hope that your time in Hamburg has been a truly memorable one! Is is great that you could benefit from the central location near the main station - it is truly easy to explore the city from this spot, this is true! We hope to welcome you back again soon and send you best wishes from Hamburg, Oliver Heiss Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Pros: Compact but beautifully decorated room-quiet- breakfast excellent.
Everything about this Hotel met with our expectations. We couldn't have chosen better.
Comment from Hotel Management
May 4, 2017 by Oliver Heiss , Hotel Management
Hello and many thanks for this fantastic feedback regarding your stay at our Reichshof Hamburg! We are glad to read that you enjoyed your stay to the fullest and that you especially liked the design in the combination of modern spirit and history! We hope to welcome you back again soon and send you best wishes from Hamburg, Oliver Heiss Director of Sales & Marketing
5 out of 5
Recommended
for Everyone
by A verified traveler from Cary NC USA

Party with class

Posted May 1, 2017
Excellent rum collection at the bar, very good location
Comment from Hotel Management
May 4, 2017 by Oliver Heiss, Hotel Management
Hello Pepe, many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg! We are glad that you enjoyed the central location near the main station and the especially the rum collection at our 1920 bar! We hope to welcome you back again soon and send you best wishes from Hamburg, Oliver Heiss Director of Sales & Marketing
4 out of 5
by Perry

Reichshof Hotel

Posted Apr 23, 2017 on Hotels
Great for one night - walked there from the main train station. Hotel is very clean and the service was impeccable. Only downside was small room.
Comment from Hotel Management
Apr 28, 2017 by Lina Wolf, Hotel Management
Hello Perry, many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg! We are glad that you enjoyed your night in Hamburg and liked the central location near the main station - it is truly easy to explore the city from this spot! We are very sorry, that you were not satisfied with your room. Due to the architecture of the historic building no room equates the other, so all of the rooms have an individual room design. There is the possibility to book larger rooms with more space. Nevertheless, we hope to welcome you back again soon and send you best wishes from Hamburg, Folke Sievers General Manager
4 out of 5
by A verified traveler

15-18 April2017

Posted Apr 19, 2017 on Hotels
The free WiFi is a bit slow
Comment from Hotel Management
Apr 21, 2017 by Lina Wolf, Hotel Management
Hello and many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg, we really appreciate it! We are very sorry about your limited Internet access. This is a known issue and we are already trying to solve this problem. Nevertheless, we hope to welcome you back again soon and send you best wishes from Hamburg, Folke Sievers General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Close to city

Posted Apr 12, 2017 on CheapTickets
Excellent place where you can walk to the city , restaurant , shopping centers and train station.
Comment from Hotel Management
Apr 21, 2017 by oliver heiss, Hotel Management
Hello dear guest, many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg! The central location near the main station is truly great in order to explore the city, you are right! We hope to welcome you back again soon and send you best wishes from Hamburg, Oliver Heiss Direktor of Sales & Marketing
3 out of 5
by A verified traveler

Posted Apr 11, 2017 on Hotels
Comment from Hotel Management
Apr 13, 2017 by Lina Wolf, Hotel Management
Hello and many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg. We would have appreciated to know more about your dissatisfaction which led to an evaluation of three stars in order to work with the criticm. I am sorry that you were not satisfied to 100 % and we would be pleased if you would give us the opportunity to positively surprise you with our service on your next hotel stay at the Reichshof Hamburg. Best wishes, Folke Sievers General Manager
4 out of 5
by Mark

Sunshine in Hamburg at Reichshof

Posted Apr 3, 2017 on Hotels
Hotel was close to Central Station so great position from which to tour the city. Really nice interiors and layout to hotel. Check In was simple and quick. We had a corner room on the 4th floor which was bigger than the standard room with super king size bed. Bathroom was nicely designed, clean and a good size. Breakfast buffet was fantastic, plenty of choice to suit any diet. Even at busy times it didn't take long to get a table. Ideal for exploring the rest of the centra of the city by foot with most areas only a 20-30 minute walk. Plenty of restaurants along Lange Reihe, we ate at Das Dorf and Cox which were both excellent. Only complaint would be Wifi which was slow and you had to sign in every time you came back to hotel or each day.
Comment from Hotel Management
Apr 6, 2017 by Lina Wolf, Hotel Management
Hello Mark, many thanks for taking the time to give us a feedback regarding your stay in our Reichshof Hamburg, we really appreciate it! It seems that your stay has been to your full satisfaction and we are very glad about it! We are very sorry about your limited Internet access. This is a known issue and we are already trying to solve this problem. We hope to welcome you back again soon and send you best wishes from Hamburg, Folke Sievers General Manager
4 out of 5
by Howard

Elegant, centrally located

Posted Apr 3, 2017 on Hotels
Very nice hotel, should be noted it's next to the main train station. While convenient, you get a mixed crowd in that area.
Comment from Hotel Management
Apr 6, 2017 by Lina Wolf, Hotel Management
Hello Howard, many thanks for taking the time to give us a feedback regarding your stay in our Reichshof Hamburg, we really appreciate it! The central location near the mains station is truly great in order to explore the city, you are right. Nevertheless, our rooms offer total quietness. We hope to welcome you back again soon and send you best wishes from Hamburg, Folke Sievers General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from England

Hamburg weekend

Posted Apr 2, 2017
Went to see a friend perform in a play and was really impressed with he city and the hotel! Would go again!
Comment from Hotel Management
Apr 6, 2017 by Oliver Heiss, Hotel Management
Hello Alan, many thanks for taking the time to give us a feedback regarding your stay at our Reichshof Hamburg, wer really appreciate it! We are glad to read that you felt comfortable in our hotel and that you liked our hanseatic city! We are looking forward to your next stay and send you best wishes from Hamburg, Oliver Heiss Director of Sales & Marketing