Dear guest,we are very pleased that you enjoyed your stay with us at the Steigenberger Hotel Hamburg so much. We are particularly pleased with your positive feedback regarding our staff, cleanliness and our breakfast. Our team always strives to provide our guests with a pleasant and memorable stay.We hope to welcome you back to our hotel soon.Best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,It is truly delightful to read your positive remarks about your recent stay at the Steigenberger Hotel Hamburg. It pleases us to know that you appreciated the convenient location of our hotel, and found your junior suite to be spacious and well-designed.Your kind words about our warm and helpful staff are especially gratifying, as we strive to provide our guests with the utmost in service and hospitality. It is feedback such as yours that inspires us to continually enhance the guest experience.We look forward to welcoming you back for another enjoyable stay in the near future.Kind regards,Moritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,I'm glad to hear that you appreciated the cleanliness, condition and equipment of our building, it is always our goal to provide the best possible experience for our guests.I'm genuinely sorry to hear about your experiences during your stay with us. Your comments provide valuable insights which we highly appreciate. Firstly, on the matter of the front desk staff, it is our goal to ensure that all our staff possess a high standard of customer service skills and local knowledge. This is to ensure that we can offer the best possible experience to our guests. The internet outage caused by external factors was indeed unfortunate and I understand the inconvenience it caused. However, as you yourself mentioned, the failure was caused by a construction site and affected the entire district of Hamburg's Neustadt. I understand that this was annoying for you, but I also ask for your understanding that unfortunately we have no influence on this.Once again, thank you for your valued feedback. With kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,It warms our hearts to hear that you had a splendid stay at Steigenberger Hotel Hamburg. Your kind words regarding our cleanliness, facilities, and staff service truly serve as a testament to our commitment to providing great hotel experiences.We are especially glad that you found our breakfast offering to your liking. It is part of our mission to start your day right with a hearty meal.Your continued patronage is deeply appreciated and we look forward to welcoming you back on your future business trips to Hamburg.Kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,I'm delighted to hear that your stay at the Steigenberger Hotel Hamburg was a memorable one. It's fantastic to know that our service met your expectations and you found our fitness facilities to your liking.Your kind words serve as a great motivation for our team to continue providing top-notch service to our esteemed guests. We look forward to the opportunity of welcoming you back in the near future. Kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for taking the time to share your experience with us. We understand that things did not go as expected and apologize for any inconvenience this may have caused. At Hotel Steigenberger Hamburg, we strive to provide our guests with a comfortable stay. We take all feedback seriously and will use your comments to ensure we continually improve our services. Our team is dedicated to making sure that all our guests have a positive experience and we look forward to welcoming you back soon.Best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for your kind words about the Steigenberger Hotel Hamburg. We are delighted that you enjoyed your stay and that you found the hotel and its location to be perfect for your first time in Hamburg. We strive to offer our guests an excellent service and a great hotel experience. We are grateful that you chose us for your stay and we hope to welcome you back in the future.Best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for your review and for staying with us at Hotel Steigenberger Hamburg. We appreciate your feedback and apologize for the disruption to your stay. At Hotel Steigenberger we strive to provide a 5-star experience for all of our guests, and it is clear that on this occasion we fell short of this goal. We have taken note of your experience and we will take steps to ensure that similar incidents do not occur in the future. Thank you again for your feedback as it helps us to continuously improve our services.With kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Lieber Gast,Thank you very much for your kind review of our hotel, Steigenberger Hotel Hamburg. We are delighted to hear that you enjoyed the new renovation of the hotel and found our helpful staff to be very accommodating. It is wonderful that you were able to explore the city with ease as our hotel is conveniently located near restaurants and shops. We apologize if the breakfast buffet was a bit pricey but are thrilled that you found the food to be amazing and appreciated the bottomless mimosas.We are looking forward to welcoming you back again soon!With kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for your review of the Steigenberger Hotel Hamburg. We are delighted that you found our rooms to be spacious and that you enjoyed our central location. We are also glad that you noted how easy it was to access the S train from the airport. At Steigenberger, we strive to provide each guest with a comfortable and convenient experience, and we are glad that your stay was enjoyable. Thank you again for taking the time to share your feedback with us.With kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for your wonderful review! We are delighted to hear that you enjoyed the renovations and comfort of our hotel. Our goal is to provide a luxurious, comfortable experience, and we are thrilled that we were able to meet your expectations. Thank you again for letting us know how we did. We look forward to seeing you again soon!With best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for your kind words! We are delighted to hear that you enjoyed your stay at our Hotel Steigenberger Hamburg and that its location was especially enjoyable. We pride ourselves on providing an excellent service and strive to make our guests' experience as pleasant and comfortable as possible. Thank you again for your feedback and we look forward to welcoming you back soon!With kind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you very much for your review and for choosing to stay with us at the Steigenberger Hotel Hamburg. We are delighted that you were pleased with the size, furnishing, and cleanliness of your room and bathroom. We strive to provide our guests with a comfortable and inviting atmosphere from the moment they arrive, so we are sorry that the lobby was too small for your liking. Our bar in the basement may be small but we aim to provide each guest with attentive service that exceeds expectations. Thank you once again for staying with us and we look forward to welcoming you back soon!With best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you so much for this wonderful review which you have given us! Although we are all hosts with heart and soul and it is therefore our self-image to make our guests' stay as pleasant as possible, your praise makes us incredibly proud. Such motivating words from our guests confirm that we have chosen exactly the right profession.Again I would like to thank you a lot for this great review and your personal recommendation - it is highly appreciated! It would be the greatest pleasure to welcome you again soon.With best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you for visiting us and for this wonderful review. It is great that you felt completely at home with us and I am very happy to pass on your words of appreciation to my whole team.All of us here are already looking forward to your next stay with us.With best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you kindly for your positive review. I appreciate your opinion and will share your great feedback with the team! I hope to welcome you back in Hamburg shortly! With best regards Moritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,First of all I would like to thank you for taking time to share your feedback. I was naturally concerned to hear of your disappointment with the overall hotel experience. I can only apologise for the fact that you experienced a lower level of service than you would have anticipated.I will discuss your points of concern with our team, to avoid such situations in the future and assure our guests get the best service.It would be my greatest pleasure to welcome you again in our hotel after the completion of our renovation.Best regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you so much for this tremendous review which you have given us! It was a pleasure having you and we look forward to many happy returnsKind regardsMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest,Thank you very much for choosing our hotel and for your review. I deeply regret that you were not completely satisfied during your visit. We completed the first phase of the renovation work and are pleased to be able to present our new rooms to our guests. The second phase of the renovation will continue until Autumn 2022. All renovation work will be planned in a way that ensures minimal disturbance of our guests, although we would like to point out that minor inconveniences cannot be completely avoided. Unfortunately, the renovation entails unavoidable work, about which we inform all guests in good time. In that case, I'm very sorry that it didn't reach you in time, although we shared the information with all our partners at the beginning of the renovation.It would be the greatest pleasure to welcome you again. With best regards from HamburgMoritz KleinGeneral ManagerSteigenberger Hotel Hamburg

Dear Guest, Thank you kindly for your positive review. I appreciate your opinion and will share your great feedback with the team. I hope to welcome you back in Hamburg shortly. With best regards Moritz Klein General Manager Steigenberger Hotel Hamburg