Steigenberger Hotel Hamburg

Photo gallery for Steigenberger Hotel Hamburg

Featured Image
Minibar, in-room safe, desk, soundproofing
View from Room
Minibar, in-room safe, desk, soundproofing
Minibar, in-room safe, desk, soundproofing

Overview of Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg

5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Heiligengeistbruecke 4, Hamburg, HH, 20459

Explore the area

  • Popular LocationMiniatur Wunderland10 min walk
  • Popular LocationReeperbahn13 min walk
  • Popular LocationElbe Philharmonic Hall17 min walk
  • AirportHamburg (HAM)15 min drive

Choose dates to view prices

About this area

Hamburg

Located in Neustadt neighborhood, Steigenberger Hotel Hamburg is connected to a shopping center. St. Nikolai Church and St. Michaelis Church are notable landmarks, and travelers looking to shop may want to visit Bleichenhof-Passage Hamburg and Neuer Wall. Don't miss out on a visit to Hamburger Dom. Take an opportunity to explore the area for water adventures such as sailing. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • International Baptist Church of Hamburg - 3 min walk
  • Bleichenhof-Passage Hamburg - 5 min walk
  • Miniatur Wunderland - 10 min walk
  • Reeperbahn - 13 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Hamburg Dammtor Station - 17 min walk
  • Hamburg Airport (HAM) - 15 min drive

Restaurants

  • Saal — 1 min walk
  • Rheinische Republik — 2 min walk
  • Tokio Sushi — 3 min walk
  • La Locanda — 5 min walk
  • Sushi Kaiser — 5 min walk

About this property

Steigenberger Hotel Hamburg

5-star luxury hotel connected to the convention center in Neustadt
This smoke-free hotel features a restaurant, self parking, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. All 235 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like espresso makers and bathrobes.
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. 49-inch LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26.00 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 29.00 per person
  • 1 restaurant
  • 24-hour room service

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cribs/infant beds
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Meeting rooms - 10

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Towels

Entertainment

  • 49-inch LED TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from September 8 2021 to June 30 2022 (completion date subject to change). The following areas are affected:
  • Dining venue
  • Exterior
  • Front desk
  • Lobby
  • Select guestrooms
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per day
Dogs welcome
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 45 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 29.00 per person (approximately)
  • Self parking fee: EUR 26.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Rollaway bed fee: EUR 45 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 477 out of 999 reviews
5 - Excellent 48%
Rating 4 - Good. 383 out of 999 reviews
4 - Good 38%
Rating 3 - Okay. 101 out of 999 reviews
3 - Okay 10%
Rating 2 - Poor. 29 out of 999 reviews
2 - Poor 3%
Rating 1 - Terrible. 9 out of 999 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in city centre
Stayed 2 nights in Oct 2020

5/5 Excellent

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in was very efficient and the staff was very friendly. The rooms are clean and spacious, breakfast was good and again the staff was very friendly and helpful. Great Location.
Stayed 2 nights in Aug 2020

3/5 Okay

Liked: Cleanliness, property conditions & facilities, room comfort
Not so amazing mostly due to the breakfast arrangement. 3 times to choose from but we never got the correct order, long long waiting for omelettes, Coffee etc. so the 60 minutes run fast just waiting. Location is prime, parking fee is fair, no possibility for making your own cup of tea / Coffee in the room only room service ( tea is € 9.40 ) COVID 19 ruins a lot for this hotel... consider booking without breakfast
Stayed 3 nights in Jul 2020

5/5 Excellent

Stayed 1 night in Mar 2020

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location only marred by power failure on check out that caused a few challenges for the staff. But overall a great stay.
Stayed 1 night in Feb 2020