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The Rilano Hotel Hamburg

Photo gallery for The Rilano Hotel Hamburg

Hypo-allergenic bedding, minibar, in-room safe, desk
On the beach, beach bar
Suite | View from room
Suite | Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of The Rilano Hotel Hamburg

The Rilano Hotel Hamburg

4.5 star property

4.3/5 Excellent

Popular amenities

  • Free WiFi
  • Pet friendly
  • Spa
  • Restaurant
  • Gym
  • Breakfast available
Map
Hein-Sass-Weg 40, Hamburg, HH, 21129

Explore the area

  • Popular LocationJenischpark15 min walk
  • Popular LocationElbstrand16 min drive
  • Popular LocationVolksparkstadion31 min drive
  • AirportHamburg (HAM)41 min drive

Room options

About this area

Hamburg

Located on the beach, The Rilano Hotel Hamburg is in Hamburg-Mitte, a neighborhood in Hamburg. Theater im Hafen and Hamburg Dungeon are cultural highlights, and travelers looking to shop may want to visit Fish Market and Reeperbahn. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Jenischpark - 15 min walk
  • Elbstrand - 16 min drive
  • Barclays Arena - 20 min drive
  • Fish Market - 20 min drive
  • Volksparkstadion - 31 min drive

Getting around

  • Othmarschen S-Bahn - 15 min drive
  • Eidelstedt Station - 19 min drive
  • Hamburg Airport (HAM) - 39 min drive

Restaurants

  • Yachtblick Hamburg - 9 min walk
  • Restaurant Engel - 12 min walk
  • Dübelsbrücker Kajüt - 14 min walk
  • ELV – Das Elb-Restaurant - 19 min walk
  • Dampferimbiss - 19 min walk

About this property

The Rilano Hotel Hamburg

4.5-star luxury hotel located in Hamburg-Mitte
A marina, a beach bar, and a terrace are just a few of the amenities provided at The Rilano Hotel Hamburg. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and smoke-free premises
  • An elevator, luggage storage, and concierge services
  • A banquet hall, a 24-hour front desk, and a TV in the lobby
  • Guest reviews speak well of the breakfast, overall condition, and location
Room features
All 170 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and bathrobes.
Other amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, German

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per night)
  • Wheelchair-accessible parking available
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 20 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Restaurants on site

  • River View

Things to do

  • Fitness center
  • Sauna
  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference space (2153 square feet)
  • Meeting rooms

Outdoors

  • Beachfront location
  • Garden
  • Marina onsite
  • Picnic area
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in fee: EUR 30
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 71

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: EUR 20 per person (approximately)
  • Self parking fee: EUR 11 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 71 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Rilano Hamburg
Rilano Hamburg
Rilano Hotel Hamburg
Rilano Hotel
Rilano
Worldhotel The Rilano Hamburg Hotel Hamburg
The Rilano Hotel Hamburg Hotel
The Rilano Hotel Hamburg Hamburg
The Rilano Hotel Hamburg Hotel Hamburg

Frequently asked questions

Is The Rilano Hotel Hamburg pet-friendly?

Yes, this property allows dogs (limit 2 per room). There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at The Rilano Hotel Hamburg?

As of Dec 7, 2022, prices found for a 1-night stay for 2 adults at The Rilano Hotel Hamburg on Dec 25, 2022 start from $76.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at The Rilano Hotel Hamburg?

Self parking is available for EUR 11 per night. There is free parking nearby.

What time is check-in at The Rilano Hotel Hamburg?

Check-in is from 3:00 PM - anytime. Early check-in is available for a fee of EUR 30 (subject to availability).

What time is check-out at The Rilano Hotel Hamburg?

Check-out is at noon. Late check-out is available for EUR 71 (subject to availability).

Where is The Rilano Hotel Hamburg located?

Located in Hamburg-Mitte, this luxury hotel is within 12 mi (20 km) of Theater im Hafen, Fish Market, and Reeperbahn. Volksparkstadion and Barclays Arena are also within 12 mi (20 km).

Can I cancel my reservation for free at The Rilano Hotel Hamburg and receive a full refund?

Yes, The Rilano Hotel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to The Rilano Hotel Hamburg cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 214 out of 475 reviews" "
" "5 - Excellent 45%
Rating 4 - Good. 203 out of 475 reviews" "
" "4 - Good 43%
Rating 3 - Okay. 37 out of 475 reviews" "
" "3 - Okay 8%
Rating 2 - Poor. 17 out of 475 reviews" "
" "2 - Poor 4%
Rating 1 - Terrible. 4 out of 475 reviews" "
" "1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

4.0/5

Eco-friendliness

1/5 Terrible

Verified traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
Stayed 3 nights in Aug 2020

3/5 Okay

Brodie
Business traveler
Liked: Cleanliness, room comfort
Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Stayed 1 night in Jun 2020

5/5 Excellent

Verified traveler
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in good order, really enjoyed the apartment.
Stayed 1 night in Jan 2020

4/5 Good

Micael
Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Late check in was good and pleasent, room service after late check unsufficient
Stayed 1 night in Dec 2019

2/5 Poor

Tony
Disliked: Amenities
Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Stayed 3 nights in Dec 2019

3/5 Okay

Verified traveler
Stayed 3 nights in Jul 2019

3/5 Okay

Verified traveler
Stayed 3 nights in Jul 2019

4/5 Good

AndyGB, Benfleet, UK
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you are visiting Airbus. Pleasant outlook over the river. Good quality rooms and service.
Stayed 1 night in Jun 2019

4/5 Good

Verified traveler
Liked: Staff & service, amenities, property conditions & facilities
There are no places to eat or drink other than the hotel. You need to plan your trips into Hamburg accordingly so you don't miss the last ferry to the hotel. Otherwise it's an expensive cab ride. Good breakfast with lots of variety of things to eat. Good bar, but service was slow due to lack of staff.
Stayed 6 nights in May 2019

5/5 Excellent

Wendy
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019