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Overview of The Rilano Hotel Hamburg

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Featured Image
On the beach, beach bar
On the beach, beach bar
On the beach, beach bar
Hypo-allergenic bedding, minibar, in-room safe, desk

The Rilano Hotel Hamburg

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationAirbus Site Funkenwerder3 min drive
    Popular LocationLoki Schmidt Garden18 min drive
    Popular LocationJenischpark19 min drive
    AirportHamburg (HAM)35 min drive

Choose dates to view prices

Executive Room

5/5 guest room rating
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room

5/5 guest room rating
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Room, 1 Twin Bed

5/5 guest room rating
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Suite

  • 538 sq ft
  • Sleeps 4
  • 1 Double Bed

Standard Room, 1 Double Bed

4.1/5 guest room rating
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

About this area

Hamburg

Located on the beach, The Rilano Hotel Hamburg is in Hamburg's Finkenwerder neighborhood. Theater im Hafen and Elbe Philharmonic Hall are cultural highlights, and travelers looking to shop may want to visit Fish Market and Reeperbahn. Check out an event or a game at Volksparkstadion, and consider making time for Hagenbeck Zoo, a top attraction not to be missed. Water skiing and sailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails and mountain biking nearby.
Popular Location

What's nearby

  • Airbus Site Funkenwerder - 3 min drive
  • Elbstrand - 16 min drive
  • Övelgönne - 17 min drive
  • Loki Schmidt Garden - 18 min drive
  • Jenischpark - 19 min drive

Getting around

  • Othmarschen S-Bahn - 15 min drive
  • Hamburg-Altona Station - 18 min drive
  • AirportHamburg Airport (HAM) - 35 min drive

Restaurants

  • River View — 1 min walk
  • Restaurant Engel — 12 min walk
  • Dübelsbrücker Kajüt — 14 min walk
  • Restaurant Finkenwerder Elbblick — 3 min drive
  • Zum Storchennest — 5 min drive
View in a map

About this property

The Rilano Hotel Hamburg

Luxury Hamburg hotel in Finkenwerder, near Jenischpark
This smoke-free hotel features a marina, a restaurant, and a health club. WiFi in public areas is free. Other amenities include a bar/lounge, a beach bar, and self parking. All 170 rooms offer free WiFi and free wired Internet, plus sitting areas and flat-screen TVs with satellite channels. Minibars, room service, and hair dryers are among the other amenities available to guests.
The Rilano Hotel Hamburg offers 170 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas and include desks. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per night)
  • Onsite parking is wheelchair accessible
  • Free offsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 15 per person
  • 1 restaurant
  • 1 beach bar and 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German

Business services

  • Meeting rooms
  • Conference space (2153 square feet)

Outdoors

  • Beachfront location
  • Marina onsite
  • Terrace

Spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from December 1 2020 to February 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17 per pet, per night
Dogs only
2 per room
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child 6 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for EUR 30.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Hamburg. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 15 per person (approximately)
  • Self parking fee: EUR 11 per night
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 71 (subject to availability)
  • Rollaway bed fee: EUR 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

One child 6 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Rilano Hamburg
Rilano Hamburg
Rilano Hotel Hamburg
Rilano Hotel
Rilano
Worldhotel The Rilano Hamburg Hotel Hamburg
The Rilano Hotel Hamburg Hotel
The Rilano Hotel Hamburg Hamburg
The Rilano Hotel Hamburg Hotel Hamburg

Frequently asked questions

Can I cancel my reservation for free at The Rilano Hotel Hamburg and receive a full refund?
Yes, The Rilano Hotel Hamburg offers free cancellation on select room rates, because flexibility matters! Please refer to The Rilano Hotel Hamburg cancellation policy on our site for more details about any exclusions or requirements.
Is The Rilano Hotel Hamburg pet-friendly?
Yes, this property allows dogs (limit 2 per room). There's a fee of EUR 17 per pet, per night. Service animals are exempt from fees.
How much is parking at The Rilano Hotel Hamburg?
Self parking is available for EUR 11 per night. There is free parking nearby.
What time is check-in at The Rilano Hotel Hamburg?
Check-in is from 2:00 PM - anytime. Early check-in is available for a fee of EUR 30 (subject to availability).
What time is check-out at The Rilano Hotel Hamburg?
Check-out is at 11 AM. Late check-out is available for EUR 71 (subject to availability).
Where is The Rilano Hotel Hamburg located?
Located in Finkenwerder, this luxury hotel is within 12 mi (20 km) of Theater im Hafen, Volksparkstadion, and Fish Market. Reeperbahn and Barclaycard Arena are also within 12 mi (20 km).
4.3
Excellent
Rating 5 - Excellent. 210 out of 468 reviews
5 - Excellent 45%
Rating 4 - Good. 202 out of 468 reviews
4 - Good 43%
Rating 3 - Okay. 36 out of 468 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 468 reviews
2 - Poor 3%
Rating 1 - Terrible. 4 out of 468 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.4/5

Property conditions & facilities

1/5 Terrible

Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Terrible choice overall
Avoid this hotel if possible. Service is terrible, rooms are noisey with poor sound insulation between rooms. Cigarette smoke infiltrates non-smoking rooms. Breakfast is over-priced and unappetizing. It's hard to get to, out of the way and has almost no shops of other places near to purchase basics. During the Covid crisis - everything (spa, bike rental, outside bar, room service) was unavailable "due to Corona". Only plus - it's near to te Airbus factory. But not near to the spotting mound unless you have a car.
Stayed 3 nights in Aug 2020

3/5 Okay

Business traveler
Happy face iconLiked: Cleanliness, room comfort
Ok for an overnight work stay.
The hotel was ok but the pictures were very misleading on the outdoor area!
Stayed 1 night in Jun 2020

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything in good order, really enjoyed the apartment.
Stayed 1 night in Jan 2020

4/5 Good

Business traveler
Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Late check in was good and pleasent, room service after late check unsufficient
Stayed 1 night in Dec 2019

2/5 Poor

Sad face IconDisliked: Amenities
Plenty of empty rooms but want to charge extra 30 Euros for riverside room. In the middle of nowhere and hard to get to. Free Shuttle service at meaningless hours from 9pm to 11 pm Fri and Sat. So stingy and only allow one internet device at a time so I had to switch between phone and laptop. Expensive and subpar restaurant. Walking distance to nothing and no other decent restaurants around. 20 Euros for a Holiday Inn style breakfast buffet. Small and dusty rooms. Gym with no equipment. A few friendly staffs. One Euro in room drinks and beer. Free beer for passing up room cleaning but only one voucher per stay. Really? Then I just passed up one of my 2 days. Sorry I am no Greta Thunberg.
Stayed 3 nights in Dec 2019

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