Ratings based on 250 Verified Reviews

4.7 out of 5
97% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Vivaldi

Posted Jul 20, 2017
Pros: Very professional staff and very clean.
Cons: Included breakfast would be nice.
We had a little trouble finding the hotel, but it was very pleasant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Convenient location, just off freeway

Posted Jul 17, 2017
Cons: Saturday night the band at a wedding played a little too late. Could hear in room.
Great staff, great location, large room, very clean, good amenities, close to restaurants.
5 out of 5
Recommended
for Everyone
by A verified traveler from winnipeg, mb

Great hotel close to Hamilton Airport

Posted Jul 12, 2017
We were very happy with the value for our money. Beautiful hotel with many amenities close by
Comment from Hotel Management
Jul 15, 2017 by Chris, Hotel Management
Thank you for your kind review Jeff. We appreciate your feedback and hope to welcome you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler from ottawa

Amazing staff and location

Posted Jun 29, 2017
Such wonderful staff and service. Location is very convenient. Rooms are always clean.
Comment from Hotel Management
Jun 29, 2017 by Chris, Hotel Management
Dear mk, Thank you for taking the time out of your busy schedule to write such a complimentary Review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 29, 2017
Lovely facility. Great coffee and fresh cream. Clean rooms.
Comment from Hotel Management
Jun 29, 2017 by Chris, Hotel Management
Dear Guest, Thank you for taking the time out of your busy schedule to provide us your feedback. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler from Kitchener

There for a family wedding.

Posted Jun 28, 2017
Pros: Service and staff were exceptional and friendly!
Cons: Considering this hotel is affiliated with the Lakeview by Carmens, about a 15 minute drive, there really should be shuttle service.
Location: There are some restaurants (Five Guys,Milestones,Montanas,Kelseys,Subway,PitaPit,Tims, and more) that are about a 12 minutes walk from the hotel.
The family wedding was at a different location called Lakeview by Carmens. Excellent setting and a beautiful venue! The Best Western by C is beautiful, newer looking, and the rooms were nicely furnished and spacious.
5 out of 5
Recommended
for Everyone
by A verified traveler from ON

Best hotel in Hamilton hands down!

Posted Jun 24, 2017
Best hotel in Hamilton, rooms are gorgeous, clean and spacious. The amenities for the price, you can't beat this hotel!
Comment from Hotel Management
Jun 29, 2017 by Chris, Hotel Management
Dear Tyler, Thank you for taking the time out of your busy schedule to write such a complimentary Review. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary, Alberta

Great Stay

Posted Jun 23, 2017
Pros: Modern, clean and close to everything.
Cons: Nothing, it was great.
Location: Only stayed one night because we were flying out the next day. Close to shopping and a lot of nice restaurants plus the restaurant in the hotel.
The hotel was very modern and clean. The room was very nice and the beds were comfortable. Upon checking in the staff were very helpful and courteous as well the check was the same. I would recommend this hotel to anyone visiting the area. Well worth it.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario

Nice hotel close to the airport

Posted May 26, 2017
Really enjoyed stay. Close to restaurants and shopping. Close to airport.
Comment from Hotel Management
Jun 29, 2017 by Chris, Hotel Management
Dear DS, Thank you for taking the time out of your busy schedule to provide us with your feedback regarding your recent stay with us. We appreciate your patronage and look forward to your return. Sincerely,
5 out of 5
Recommended
for Couples
by A verified traveler from Ottawa

Very modern hotel

Posted May 21, 2017
Pros: See above
Cons: The parking
Location: THe hotel is on the escarpment and at the very east end of the Lincoln Alexander Parkway. Most tourist attractions are within 15-30 minutes travel.
I have nothing bad to say about the hotel. The rooms are spotlessly clean and the beds are excellent. The staff is courteous and efficient and the hotel location which is close to the Lincoln Alexander Parkway allows travel around the city quickly. I have only one complaint and that is the parking. There is adequate parking designated for guests but the hotel is part of a convention complex and two nights running there was a large event where all of the parking for the hotel and convention centre was taken up by that activity; even though the parking spots are designated for guests only. I ended up parking in a spot designated for motorcycles since the hotel has an agreement with Harley Davidson for parking at the hotel.
Comment from Hotel Management
Jun 29, 2017 by Chris, Hotel Management
Dear Don, Thank you for taking the time out of your busy schedule to provide us your feedback. I am passing on your comments, knowing that it will serve as an inspiration to our staff to continue their efforts. I can understand the frustration regarding parking. However, to ensure we continue to offer complimentary parking for all our guests whether In House or Visiting an event in which the hotel or our affiliate are hosting we will do everything possible to ensure our guests have a viable spot. Whether that's making an exception with a reserved spot or our over flow lot across the street. We appreciate your patronage and look forward to your return. Sincerely,