Ratings based on 122 Verified Reviews

4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Auckland New Zealand

Posted Apr 19, 2017
Second time I've stayed in Quest accommodation in different towns in New Zealand and always been given top friendly service facilities and rooms excellent.
4 out of 5
Recommended
for Everyone
by A verified traveler

close to conference and eating places

Posted Mar 13, 2017
Pros: downtown accessible, good places to eat at within walking distance
Cons: Parking
Location: go places to eat at that are within walking distance
was not use to the downtown experience traffic was trying, parking questionable. would stay there again
Comment from Hotel Management
Mar 20, 2017 by Larry, Hotel Management
Thank you for your review, we are fortunate to have such a terrific property in such a fantastic location. In regard to parking we do have a good amount of parking however it is important to book prior to arrival. One of the team are always happy to valet park for you as required.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 7, 2017
Fresh new rooms with good facilities close to restaurants and bars etc. Helpful and supportive reception.
Comment from Hotel Management
Feb 17, 2017 by Larry, Hotel Management
Thank you for your feedback, we really appreciate it.
4 out of 5
by Geoffrey

Well located, clean and good facilities.

Posted Jan 22, 2017 on Hotels
We had a short stay in Hamilton and the Quest offered us CBD accommodation for three adults at a reasonable price. The free WiFi didn't last long and undercover parking is at a cost. The Hotel is clean and friendly.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
We really appreciate that you have taken the time to provide us feedback. We do try to offer a great experience at a reasonable price. In addition to the limited free wifi we can provide unlimited access however there is a small cost for this. In regard to parking this is treated as cost recovery and our parking fees remain similar or below that of other city based hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler from P batemans bay

Very nice hotel

Posted Jan 17, 2017 on Wotif
Very Comfortable, quiet clean spacious rooms. Close to eateries
Comment from Hotel Management
Feb 17, 2017 by Larry, Hotel Management
Thank you for your comments, the feedback is appreciated. We hope that we can host you again soon.
5 out of 5
by Jennifer

Good value, great property

Posted Jan 9, 2017 on Hotels
Great value for money, good, clean, good amenities for family holiday. Sunny at reception was amazing
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Thank you for this positive feedback. We will ensure that Sunny is aware of your comments :-)
4 out of 5
by Nuno

Posted Jan 7, 2017 on Hotels
Friendly staff, very helpful also.
Comment from Hotel Management
Mar 6, 2017
Thank you for your feedback, we are pleased that you enjoyed your stay. We look forward to hopefully seeing you again soon.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Dec 5, 2016 on Hotels
5 out of 5
Recommended
for Business Travelers
by A verified traveler from Auckland

Awesome 1 night stay!

Posted Nov 30, 2016
Pros: Service, and the size of the room
Cons: Parking - more options other than the insecure parking across the road
Location: Near shops, and malls
Great service at the front desk!! Awesome room, very spacious and extremely clean. The parking situation was difficult as we had requested a parking space but it was not available upon arrival. Close to shops!
2 out of 5
Recommended
for Everyone
by A verified traveler from Wellington

Nice hotel, close to town

Posted Nov 30, 2016
Pros: Closeness to CBD.
Location: Shopping close by. Visiting relatives so mainly with family, but did visit Hamilton Gardens and well worth the visit.
Not pre warned that room not serviced on Sundays otherwise staff very helpful bringing fresh linen when told room would not be serviced